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Jenkins Hyundai of Leesburg
Leesburg, FL
2,585 Reviews
At Jenkins Hyundai of Leesburg, we're here to help you buy a Hyundai or service the one you already own. For the ultimate Hyundai sales, service or financing experience, visit our Hyundai dealer in Leesburg, FL!
We truly believe there's a Hyundai model that will meet your driving needs, and we're ready to prove that to Clermont, The Villages, Lady Lake and Orlando drivers with our commitment to quality customer service. Whether you're in the beginning stages of your buying process, or you're ready to take the plunge into a new or used vehicle, we'll be there by your side.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 2,585 reviews
May 29, 2023
I sure hope this 1 star rating isn’t overlooked because of all the 4+ star ratings this dealership has. 4.8 stars on dealer rater and 4.5 on google eased my mind about making an online car purchase out of of all the 4+ star ratings this dealership has. 4.8 stars on dealer rater and 4.5 on google eased my mind about making an online car purchase out of state, but as you can see I’m stopping by to give a my rating of 1. This has now been over a month long process of my husband and I purchasing a car. We are out of state and we know that comes with nuances of itself, however this has made it beyond nuance to an absolute disregard for the care of their customer. Without going into the details of the prior incidents , I’ll fast forward to the current situation. We have finally gotten to get all the correct paperwork signed and payment made (MAY I REPEAT PAYMENT MADE) for our 2019 Hyundai Santa Fe . Since then (about 5 days ago) no one has contacted us (call, text, email) nor responded to our contacting of them. Through this entire process we have been given the empty promises of Juan and Kyle who I see are not listed to be rated at this dealer. We have however done business through them and even made it to the attention of Ian the GM. Thankfully he was helpful, however I was hoping the rest of this process would have been overseen and it has not been. We have tried contacting both of our salesman at Jenkins Hyundai of Leesburg FL and have not gotten ANY update on the status of our purchased car which is supposed to be delivered to us. We have been completely avoided which is a huge concern especially after making a 34 thousand dollar payment! This is terrible customer service and I would NOT RECOMMEND the service of Juan or Kyle ,especially to and out of state customer. Update Juan text my husband yesterday morning shortly after I posted this. He said he would let us know when the car was on the way. My husband had to call several times and never got an answer. Finally after contacting Jenkins Hyundai directly. We were able to get some answers through Amber , and she let us know it was on the way and would be here today. (thank you Amber) We received the car today but It is again without the promises we received from Juan and Kyle. In addition to several chipped pieces of paint around the car the car did NOT COME wrapped , is not clean inside or out, and is also without the full tank of gas that they claimed it would have. Juan and Kyle from our experience have continually proven to be dishonest salesmen and I would not recommend anyone to use their services. More
by deyshaun1128
Employees Worked With
Juan Kyle Allison
May 29, 2023
For the first time in my experience with Jenkins Hyundai of Leesburg, I came away feeling like I was a valued customer. This was the first positive interaction I have had and it was all due to Rafael. He of Leesburg, I came away feeling like I was a valued customer. This was the first positive interaction I have had and it was all due to Rafael. He treated me with respect, listened, and made sure my issues were addressed and taken care of. This is an employee that needs to be recognized as a leader of what customer service is about. More
by roddyls
Employees Worked With
May 28, 2023
My service tech Sergio And sales Person Tiffany are awesome! Both go out of their way ! They are the reason I keep coming back. awesome! Both go out of their way ! They are the reason I keep coming back. More
by jdailidas
May 25, 2023
The young man that took care of me was very friendly he was very knowable about my problem. He was very professional and took great care of my problem that I had been dealing with for over a year. I could was very knowable about my problem. He was very professional and took great care of my problem that I had been dealing with for over a year. I couldn't have for better service. More
by rayrhorer
Employees Worked With
May 22, 2023
Prompt and efficient, friendly and professional, Sergio and Allen went out of their way to make sure. and Allen went out of their way to make sure. More
by Nanettecranston
