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Jenkins Hyundai of Jacksonville
Jacksonville, FL
400 Reviews
Here at Jenkins Hyundai of Jacksonville, we're committed to providing our Jacksonville, Saint Augustine, Ponte Vedra, Jacksonville Beach and Saint Johns FL drivers with the ultimate dealership experience. From a comprehensive selection of new Hyundai models and budget-friendly used cars to car loans and Hyundai leases and friendly service, there's a variety of reasons why our customers continue to return to our conveniently located showroom.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 400 reviews
November 17, 2022
Never will I go back! ! I don’t recommend anyone going here save yourself the time and go anywhere else. I have been going to this dealership since 16AUG for the same issue ! I don’t recommend anyone going here save yourself the time and go anywhere else. I have been going to this dealership since 16AUG for the same issue. My Genesis keeps shutting off which is a pretty big deal. I took it in on the 16AUG was told it was a censor drove it back home a few days later it started again. Took it back and the code couldn’t be recreated so I went back home. I then decided to start recording my car when I would start it or when I felt it start to shake really bad until I caught it on video. I took it back once again and they ended up keeping my car for 5-6weeks and was told it was the transmission and they fixed it. I pick it up get home and the next morning I wake up for work and the car dies again while pulling out of my driveway. I call them back again and let them know and was given the run around so I decided to reach out to genesis corporate. I received a call back from corporate today and was told there’s no record of the transmission or anything ever being worked on and that a tech was never notified of this issue. I call back the dealership and speak with the service manager just to experience the worst customer service I have ever witnessed. He was rude very defensive disrespectful and would not stop interrupting me. He told me that I don’t have to do business with them and can take my car to any other genesis dealership and let them work on it. So if that’s what they want then I will never do business there again. I had missed 4 days of work because of this dealership not actually fixing the car and telling me the car was ready for pick up once just to get there and it hadn’t even been touched by a mechanic after 27 days of sitting in their lot. The car now shuts off atleast once everyday. More
by Zimmerd7
Employees Worked With
Tony knight
November 02, 2022
Big Dave, was very professional, and very polite, wasn't able to find what I needed. But , I will come back as soon as they have what I need. He has kept me informed. Thank yiu big dave, able to find what I needed. But , I will come back as soon as they have what I need. He has kept me informed. Thank yiu big dave, More
by Renovatorkirk
Employees Worked With
David Mitchell
October 16, 2022
David Mitchell made purchasing our new 2023 Hyundai Tucsan extremely pleasurable. Hie was so patient and understanding of our needs. Thank you David and hope to see you in 5 years when we purchase our Tucsan extremely pleasurable. Hie was so patient and understanding of our needs. Thank you David and hope to see you in 5 years when we purchase our next vehicle. More
by Stoumbelis
Employees Worked With
David Mitchell
October 08, 2022
They don't keep any of their promises, all they do is stall, business shouldn't be like this stall, business shouldn't be like this More
by Mtuncay
Employees Worked With
Other Employees :
Orchid Benjamin
October 07, 2022
Had service done on my 2017 Tuscan - Tucker Darnell took great care of me! from drop off thru pick up the communication was awesome and great experience overall - will definitely take my vehicle back there great care of me! from drop off thru pick up the communication was awesome and great experience overall - will definitely take my vehicle back there when needed! Only opportunity to improve would have been for them to remove the paper and plastic seat coverings used during service before I picked the vehicle up More
by secicchsino
Employees Worked With
Tucker Darnell
October 07, 2022
This is a clean dealership with courteous and helpful employees. My salesman Josh Boykin was great and very knowledgeable of the vehicle I purchased. employees. My salesman Josh Boykin was great and very knowledgeable of the vehicle I purchased. More
by Robthib
Employees Worked With
Josh Boykin
October 04, 2022
Dennovan was the saleperson i talked to after i relized my previous car wasnt gonne be fix he was able to get me into a new car that my family and i can count on if anyone is looking for a newer vechile an my previous car wasnt gonne be fix he was able to get me into a new car that my family and i can count on if anyone is looking for a newer vechile and is worried about anything dennovan is here for the people keep up the good work brother it was a pmeasure to meet you More
by Joshkotter55
Employees Worked With
DENNOVAN COMMONS
September 30, 2022
Dennovan, was great to work with! Simple and easy sale process and extremely responsive and accommodating. Went above and beyond helping with with my unique needs and getting me in Simple and easy sale process and extremely responsive and accommodating. Went above and beyond helping with with my unique needs and getting me in the car I wanted without any hassle with a fair deal and trade in. More
by Michael
Employees Worked With
DENNOVAN COMMONS
