Jenkins Hyundai of Jacksonville
Jacksonville, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Contacted general manager as a last resort after no response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routin response to several attempts to communicate my disssatiscation. Service experience was not good. The problem was known and the solution was routine. Had appt at 8am but was unable to pick up car til next day. Got runaround all day as to why the delay. One excuse after another. One service issue was ignored (I had a problem with my fob and they told me it was ok). Problem continued. Finally took fob to a battery store at the suggestion of a friend and all it needed was a battery. Service employees did not react positively to my complaints and made me feel that it was my fault and that I was unreasonable and just a chronic complainer. Would never visit this dealer for service or to buy a car (which I will probably do in the next 6-12 months). Love my Hyundai but may change to another make. More
Grayson is a delightful young man on a mission to begin his sales career. His enthusiasm for the automobile business is infectious, and makes buying a vehicle through him a delight. His mentor, OB, did a his sales career. His enthusiasm for the automobile business is infectious, and makes buying a vehicle through him a delight. His mentor, OB, did a good job supervising our negotiation and helping complete the sales transaction. We purchased a 2023 Santa Fe SEL in Shimmering Silver and are (so far) very pleased with it. Mr. Frick is going to do well with the Jenkins organization, I just know it. More
Dennoven Commons was easy to work with and his knowledge of the vehicle we purchased was very good. We would recommend Dennoven for your future purchase of a Hyundai. of the vehicle we purchased was very good. We would recommend Dennoven for your future purchase of a Hyundai. More
All employees I spoke with were nice and respectful. My car was serviced in a well and timely manner My car was serviced in a well and timely manner More
Purchased my 2022 Hyundai Kona from Jenkins Hyundai. Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corr Visited the service department 9/11 due to extreme overheating of my engine. Was told this is a KNOWN valve issue and it would not be able to be corrected until the 20th. This is my only vehicle. Was told if I could leave it, it could be completed in 2 days,, I agreed this would work for me. Was then told, I am UNABLE to leave it because there is no room due to construction to the parking lot and his inventory is taking up ALL spaces. Requested a COURTESY car. Was told there were none available (though he never looked up anything) Was then told he could possibly comp a car from a car rental company, but then stated he wouldn’t do that either because he MAY not be able to get fully reimbursed. I explained I am a single mother and need reliable SAFE transportation. He then told me to just drive it…and offered me the Hyundai Roadside Assistance number if I broke down….My family has purchased Hyundai since 1988…but 2022, looks like the last year for me and my family. More
Stedman was the BEST: knowledgeable, personable, professional!! Great car-buying experience from Sales to Finance to Delivery and the BBQ guys. Josh made purchasing quick and painless. Thanks to professional!! Great car-buying experience from Sales to Finance to Delivery and the BBQ guys. Josh made purchasing quick and painless. Thanks to the Delivery team for a clean, like-new vehicle. The Hyundai experience never disappoints. Four paws up from Shiloh! More
Pourya went above and beyond to help us purchase our ionic 5. He’s very knowledgeable of EV’s and was able to answer all of our questions-since we were first time EV owners. I would highly recommend him ionic 5. He’s very knowledgeable of EV’s and was able to answer all of our questions-since we were first time EV owners. I would highly recommend him as a sales person. Everyone at the dealership made our purchase, a very positive one! More
Amazing service and very quick to get new into my new Kona!!! Dennovan was amazing! Kona!!! Dennovan was amazing! More
Just had the second warranty service on my 2022 Santa Cruz.and as always the service center is OUTSTANDING! Customer service & hospitality is top notch. Thank you! Cruz.and as always the service center is OUTSTANDING! Customer service & hospitality is top notch. Thank you! More