Jenkins Hyundai of Jacksonville

I had a wonderful experience. Mark and Daniel, were very professional they made sure we were happy with our purchase. Jenkins Hyundai, should be proud they have them on there team Mark and Daniel, were very professional they made sure we were happy with our purchase. Jenkins Hyundai, should be proud they have them on there team. Excellent experience and service ! Oh , and Victor was our financial guy. Awesome! More

Denis was a 10 during our purchase last week. Great deal and wife pleased overall Great deal and wife pleased overall More

The purchase of a new car for my daughter was easy from the start of looking for the specific car she wanted until the final paperwork signed. This is an excellent dealership. the start of looking for the specific car she wanted until the final paperwork signed. This is an excellent dealership. More

Great experience purchasing my 2026 Sante Fe. The staff was professional and provided me with the information I need to make an informed decision. The lifetime warranty on the engine and transmis The staff was professional and provided me with the information I need to make an informed decision. The lifetime warranty on the engine and transmission and their extended warranty was a major factor in me purchasing car from Jenkins. Shout out to Shane and Victor! More

Very good experience buying a Hyundai at Jenkins Hyundai. Helpful sales reps providing information, no pressure. Would come back here in the future to buy again. Helpful sales reps providing information, no pressure. Would come back here in the future to buy again. More

I’ll be honest. The initial experience started off pretty well. The car salesman was pretty cool at first. My wife was looking for a Santa Fe Calligraphy hybrid o The initial experience started off pretty well. The car salesman was pretty cool at first. My wife was looking for a Santa Fe Calligraphy hybrid on a Sunday. Trading in a REALLY nice luxury SUV because we’re moving and the area we’re moving to doesn’t have that brand of vehicle dealership within 2hrs of the area. So, she specifically wanted a Green Exterior/tan interior. I’m going to leave the car salesman name out because I’m not trying to shame him or make him look bad. But, he took us to the secondary lot and we looked around and then went back to talk numbers. My wife wanted to lease as she drives like, 300mi/month. So, that’s where things went downhill. My wife had found a specific one online for $47k(ish). We start talking numbers as magically it’s $57k. Nah. So then it’s back and forth. Finally, it turns into “oh, we sold that one…but we can find you another one”. Then, it turns into “I found one but it’s at the port. We can have it ready for you Monday. Take this loaner home and we’ll see you tomorrow”. So, after going back and forth on numbers we square away the deal and sign. Didn’t actually sign financial documentation yet, just the initial paperwork. Salesman is like “can you be here at 1030am? My wife works…but she takes the morning off. So Monday comes…while’s she’s literally on her way, she gets a call…it’s not ready. “It’ll be ready tomorrow.” Tuesday comes…near the end of the day we’re told “it won’t be ready until tomorrow”. So Wednesday comes and he texts and says it’s ready and then wants to nail down a time. Well, “we’ll be there when we get there. We both work so, whenever we can get there after work.” He says ok. What he doesn’t tell us is he schedules us for 4pm with the finance guy. So, we get there around 4:30 and have to wait until after 5:20 to actually begin paperwork because this dude just marked us down for a random-xxx time without telling us and the finance guy does all his appointments by schedule. Legit….worst experience ever. All the back and forth. Trying to penny pinch every dollar. Talking to us like we haven’t been buying cars our entire lives. Lol. Crazy work. Now….here’s where Jenkin’s goes from an F to an A+. Victor. The finance guy. My guy is S-Tier. He came in, apologized for the delay…heard me out….because you know I was going to say my part about the entire experience, respectfully of course…but pointedly. This guy…not only did he hear me, acknowledge me, and offer a sincere apology; but he accepted responsibility for everything and said “how our customers are treated isn’t just a reflection on that one employee - it’s a reflection on our entire staff and the Hyundai brand. Allow me to make this right. And, make it right here did. He honored everything we asked…got us in at the price we wanted. Treated us with intentional kindness - not that fake kindness where you can tell someone is just trying to make a deal and get paid. Jenkins did right putting Victor in that position. He saved the day and saved that deal. As we were leaving, he ensured us “should you ever need anything, call me directly and I will personally make sure you’re taken care of.” People…this isn’t a Bentley dealership (that’s where we bought the SUV we traded in…so I know how you get treated at a Bentley dealership…and it’s TOP QUALITY. I wasn’t expecting that same quality of sales service at a Hyundai dealership….but by the time we drove off in my wife’s new Sante Fe…I felt like we received that same Bentley level of customer service. For that, I personally thank you, Victor. You shifted that entire experience and I sincerely hope you have a long a successful career. Jenkins….whatever you’re paying him…it’s not enough, I assure you. More

The Shopping and sales experience were top notch. Scott and Dennovan were knowledgeable and efficient. Have bought several family cars at this dealership for good reason! Scott and Dennovan were knowledgeable and efficient. Have bought several family cars at this dealership for good reason! More

The experience was great. I luv my car and Daniel was great. They were professional I luv my car and Daniel was great. They were professional More

Professional staff, transparent pricing, smooth financing excellent service made buying our car surprisingly easy Mark and Daniel were outstanding, knowledgeable and friendly. excellent service made buying our car surprisingly easy Mark and Daniel were outstanding, knowledgeable and friendly. More