Jenkins Honda of Leesburg - Service Center

I went into the dealership because I had a “low tire pressure” alert, The first person who greeted me was a man named Dean. He demonstrated the desire to please the customer, filled my low tire and in pressure” alert, The first person who greeted me was a man named Dean. He demonstrated the desire to please the customer, filled my low tire and indicated I might have a nail in it. Dean suggested I come back between 3:00-4:00 pm because I would more likely be taken care of with less waiting time. I came back around 4:00 pm and sure enough Dean was right. He saw me and I was immediately taken care of. that’s when I met the customer service representative Michael. He was pleasant and explained the options I might or might not have if I had something in my tire. Michael told me the cost to repair or replace the tire depending on what was found. There was a nail in the side wall. Michael showed me the photo depicting the problem and the cost to replace the tire. I agreed to have the work done and waited while the tire was replaced. Michael offered a free car wash for which I was appreciative. This was my first dealing with Jenkins Honda Service department and I was very pleased with the professionalism and eagerness to please the customer. Kudos to Dean and Michael. More

Dave Hauer was fantastic and kept me notified. He went out of his way to be helpful. Thanks, Dave. He went out of his way to be helpful. Thanks, Dave. More

good service and very nice people, and they are very attended to you every single time 😇😇 attended to you every single time 😇😇 More

Work was done quickly. Samantha always pleasant to work with. Very thorough and explains all the work that was done. with. Very thorough and explains all the work that was done. More

far better service than Honda of Ocala at least you follow up on your customer satisfaction keep up the good work follow up on your customer satisfaction keep up the good work More

Took our car on time. Everyone was very professional. Courteous and performed all the maintenance as requested Courteous and performed all the maintenance as requested More

Dave Hauer is terrific ......... great customer service !! I am very happy with the service department. !! I am very happy with the service department. More

Had a very good experience, price was right, everyone was friendly would definitely go back.. friendly would definitely go back.. More

Great service. Felt welcome as soon as I pulled up to the dealership. Great experience. Thanks dealership. Great experience. Thanks More

Had to bring in new leased HRV as there were no low-beam headlights. Shawn was very professional and efficient in having the car looked over and having the problem fixed (it needed a fuse!) headlights. Shawn was very professional and efficient in having the car looked over and having the problem fixed (it needed a fuse!) More