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Jenkins Honda of Leesburg - Service Center

Leesburg, FL

4.9
1,597 Reviews

1,597 Reviews of Jenkins Honda of Leesburg - Service Center

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April 03, 2017

Service with Kristie Everything was great. Kristie was very helpful and on the ball. Things went smooth and on time. Great to have a loaner...couldn't have done without More

by Tech Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Peltier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Weeks
Apr 03, 2017 -

Jenkins Honda of Leesburg responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

April 02, 2017

Best service ever!javascript:void(0); Very happy with the service and overall professionalism of your staff. From the first phone call to the date of service everyone was courteous and he More

by Clare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Weeks, Staci Farese
Apr 03, 2017 -

Jenkins Honda of Leesburg responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

March 26, 2017

wonderful They were great. I arrived for my appointment and when I asked if there was somewhere near to walk to they actually had someone drive us to our destin More

by tpop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayce Mcrae
Mar 28, 2017 -

Jenkins Honda of Leesburg responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

February 10, 2017

Missfiring engine Odyssey 2012 I was spending the winter in the Leesburg Fl. area. My 2012 Odyssey started idle and run very roughly .I.drove to Jenkins dealership and the van sud More

by tom conroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Staci Farese
Feb 11, 2017 -

Jenkins Honda of Leesburg responded

WOW! Thank you for your valued feedback. We appreciate your taking the time to review your experience!

June 14, 2016

Honda of Leesburg was much better Since the change to Jenkins they are unorganized, rude and extremely inefficient. I had an oil change with appointment and car was ready for 20 minute More

by Bs12234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know
Jul 01, 2016 -

Jenkins Honda of Leesburg responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please call me at 352-620-4529. Sincerely, Kristen Wotton Customer Relations Manager

June 14, 2016

Unwilling service department. I was at Jenkins Honda on Monday June 13, 2016 to see about possibly getting some service done to my new Honda HRV. I was going on a driving vacation, More

by sme122146
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Did not get unfortunately
Jul 01, 2016 -

Jenkins Honda of Leesburg responded

Customer satisfaction is very important to us. I would like to hear your honest feedback. Please contact me at 352-620-4529. Sincerely, Kristen Wotton Customer Relations Manager

May 26, 2016

Revie Very nice sales person that helped us with the navigation system on our new CRV. His name is Bill Gleason. Our sales person was no longer working at More

by Iraida16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gleason
Jun 03, 2016 -

Jenkins Honda of Leesburg responded

We appreciate your feedback. We know you are the reason we are here!

May 19, 2016

So easy to do business with! We went in for a simple oil change and we were looking around the show room at a new CRV. Bill Gleason asked us if we'd like to go for a test drive. More

by Barb449newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gleason, Enogh finance, and Kristen customer service
Jun 03, 2016 -

Jenkins Honda of Leesburg responded

Thank you for allowing us to earn your business! We are delighted to know our team provided you with excellent service.

April 26, 2016

Only needed an oil change I visited Jenkins Honda to request an oil change and rotate the tires as I would be going on a long trip. Talked to Erik the service tech and he advis More

by Gin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik service tech, Bill Gleason, Raul & Mike
Apr 26, 2016 -

Jenkins Honda of Leesburg responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

January 06, 2016

Service Department We had service on our vehicle for a chewed up wire. The service was extremely slow. We never recieved our wash or vacuum. The cashier left us standing More

by Amanda Decker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christy
Jan 19, 2016 -

Jenkins Honda of Leesburg responded

Thank you for the candid feedback on your experience with my staff at Jenkins Honda. I sincerely apologize again for the level of service you received. I am very pleased you came back and gave us the opportunity to clean your car and repair the additional item at no charge for you. Please let us know if there is anything more we can do for you or your family!! Respectfully, Aaron B. Mgr.