Jenkins Honda of Leesburg - Service Center

Jenkins Honda treats you like family We were on vacation and our Honda Odyssey experienced problems. This could have been a nightmare, but the good folks at this dealership got the situa We were on vacation and our Honda Odyssey experienced problems. This could have been a nightmare, but the good folks at this dealership got the situation under control quickly. Jenkins Customer service is top of the line. Our thanks to Robin and the amazing Shazam, the master mechanic, who both worked as a team to solve our problem. They get our highest appreciation. More

Service to new car My first encounter with Jenkins was back in Oct. 2015, I was here looking at a home to purchase when the fuse that ran my Garmin Navigation blew. My first encounter with Jenkins was back in Oct. 2015, I was here looking at a home to purchase when the fuse that ran my Garmin Navigation blew. I took my 2010 Ridgeline to Jenkins to help me find where that fuse was and to help me replace it. The service department was fabulous!!!! They brought a man over to check it out right away. After a few minutes they found and replaced the fuse, allowing me to get back on the road for my 7 hour journey home. When I asked how much I owed them I was told, "Nothing, Please just consider us when you move here and need service." I just took my 2015 Civic in for an oil change and came home with a new 2017 CRV. So far we have had nothing but great service at Jenkins. More

Easy and friendly Service personnel friendly and knowledgeable. The service was completed in the time stated. I'm also happy with the waiting area and the complimenta Service personnel friendly and knowledgeable. The service was completed in the time stated. I'm also happy with the waiting area and the complimentary drinks (and popcorn). More

Over and above I had an oil change and found that I had to replace two air filters, one of the filters was in the air conditioner compartment. The next day I went to I had an oil change and found that I had to replace two air filters, one of the filters was in the air conditioner compartment. The next day I went to use the air conditioner and there was a n awful noise coming from there. I called and was told by Staci the service assistant to bring my CRV in right away. She took my vehicle in as soon as I got there. A few minutes later she returned to show me the problem. I'm from NH and arrived in February. Apparently a squirrel got up in the air duct and paced it with acorns. When the filter was changed it must have released all of the acorns when I drove off. Julio clean out all of the acorns and batting that were jammed in there and they sent on my way without having me pay for there time. Now that is going over and above. I will tell anyone who askes where to take their vehicle for service to bring it to Jenkins Honda. More

20K Oil service Prompt service, friendly, clean waiting room, no pressure from sales team to wander the lot to check out the new vehicles, If your looking to purchase Prompt service, friendly, clean waiting room, no pressure from sales team to wander the lot to check out the new vehicles, If your looking to purchase a new Honda see salesman Jeff Thompson... More

Warranty service on my 2016 CR-V My 2016 CR-V had the water pump freeze up which tore up the belt as we were traveling south on I75 approx 2 1/2 hrs from our destination in Indian Roc My 2016 CR-V had the water pump freeze up which tore up the belt as we were traveling south on I75 approx 2 1/2 hrs from our destination in Indian Rocks Beach. We used the Honda trouble line which arranged a tow to Jenkins Honda in Leesburg. We got there very late, but they gave us a loaner to get to a motel for the night. The next morning, we were told that it would take a couple days to replace the belt, water pump, and lost coolant, and see if there was any other damage. They allowed us to keep the loaner, and continue on to Indian Rocks Beach. That was a Thursday morning. On Friday afternoon, they called us that we could pick it up on Saturday before 4 pm. We went back on Saturday and traded the loaner back for our repaired CR-V and we returned to Indian Rocks Beach. We were treated very well by all Jenkins Honda employees that we encountered through this entire ordeal! I've had no further trouble with our CR-V since then! Doug Brown. More

No complaints. Service writer was very cordial and extended excellent customer service. All previous service visits were satisfactory as well. I've not been disapp Service writer was very cordial and extended excellent customer service. All previous service visits were satisfactory as well. I've not been disappointed thus far (purchased vehicle Feb. 2016). More

Service with Kristie Everything was great. Kristie was very helpful and on the ball. Things went smooth and on time. Great to have a loaner...couldn't have done without Everything was great. Kristie was very helpful and on the ball. Things went smooth and on time. Great to have a loaner...couldn't have done without it. More

Best service ever!javascript:void(0); Very happy with the service and overall professionalism of your staff. From the first phone call to the date of service everyone was courteous and he Very happy with the service and overall professionalism of your staff. From the first phone call to the date of service everyone was courteous and helpful. More

wonderful They were great. I arrived for my appointment and when I asked if there was somewhere near to walk to they actually had someone drive us to our destin They were great. I arrived for my appointment and when I asked if there was somewhere near to walk to they actually had someone drive us to our destination then picked us up when the car was ready. I wish it was that easy with everything else in life. More