Jenkins Honda of Leesburg - Service Center

Oil Change Oil change took a little longer than expected. Appointment 1:00 pm, paid and checked out at 2:40pm. I did not mind as was pouring down the rain, was r Oil change took a little longer than expected. Appointment 1:00 pm, paid and checked out at 2:40pm. I did not mind as was pouring down the rain, was reading a good book, Christmas music playing, so NP, no problem. More

Timely and friendly I responded to a recall from Honda about the passenger airbag. It was handled quickly. Jenkins Honda lives up to the high standards Honda customers I responded to a recall from Honda about the passenger airbag. It was handled quickly. Jenkins Honda lives up to the high standards Honda customers expect. More

"They always manage to fit you in" I came into the service department 2 days in a row last week with windshield and battery issues. Exasperated both times and of course I had no appoi I came into the service department 2 days in a row last week with windshield and battery issues. Exasperated both times and of course I had no appointment! Staci and Nate were so kind and worked me in as soon as they could. Shazam spent over an hour trying to re calibrate the windshield but found an underlying problem and educated me as to what was causing it. Battery was also replaced and off I went. Thank you all for your great customer service! You're the best More

Good experience Friendly and helpful service-good job caching the brake fluid. The service was also fairly quick. Nate took good care of me while at your facility. Friendly and helpful service-good job caching the brake fluid. The service was also fairly quick. Nate took good care of me while at your facility. More

Service for Honda crv Staci and staff are professional and caring. Pleasure waiting for service. Great facility!thorough explanation of work done. Serviced in very timely m Staci and staff are professional and caring. Pleasure waiting for service. Great facility!thorough explanation of work done. Serviced in very timely manner. Fair pricing on service More

Excellent customer service I had my 60,000 mile service done for the first time at this dealership as I had just moved to a new area. Staci was my service advisor and I could I had my 60,000 mile service done for the first time at this dealership as I had just moved to a new area. Staci was my service advisor and I could not be more pleased! She was extremely professional, thorough, explained things in detail and very good to work with. I was so impressed that I came back for a second visit to have my tires placed on my car at the same dealership and requested the same service advisor I will certainly be back More

Service was fast I was surprised that the service time was less then estimated. The service writer was excellent and made me feel important. Provided good advice and r I was surprised that the service time was less then estimated. The service writer was excellent and made me feel important. Provided good advice and recommendations. More

Outstanding Customer Service and Followup of Issues I purchased my Honda 2014 CR-V AWD in January 2018. Tyler Davis, Sales, and Raul Echeverria, Financing, were exceptional and patient in the purchasin I purchased my Honda 2014 CR-V AWD in January 2018. Tyler Davis, Sales, and Raul Echeverria, Financing, were exceptional and patient in the purchasing and finance documentation process. Since the purchase, I have had a nagging issue with the shifting where it shutters slightly between 22 and 28 MPH on slow accelerations. Kristen Wotton, Customer Relations, and Staci Farese, Service Manager, Staci, have been so very helpful and professional to resolve this issue! Jenkins Service has taken care of everything thus far and according to Honda's specifications. There are 3 steps to go through in order to eliminate the problem. I was provided a Loaner while they did step 2. Hopefully, that resolves the issue. They also called me and sent emails to followup to ensure all is well. I am very pleased that Jenkins Honda are standing behind their product in that my 2014 Honda was purchased as a part of the Certified Program! Thank you Jenkins Honda and Staci Farese for hanging in there! More

Great service Quick and friendly service! Personable advisor. Everything was done in a timely and efficient manner. The waiting area is a neat place with coffee a Quick and friendly service! Personable advisor. Everything was done in a timely and efficient manner. The waiting area is a neat place with coffee and doughnuts. Good experience overall! More

Car maintenance check up Went to have an oil change and tire check. Going on a trip and my car got ready. Engine filter change, brake fluid, and new wnd shield wipers and I Went to have an oil change and tire check. Going on a trip and my car got ready. Engine filter change, brake fluid, and new wnd shield wipers and I was out the door. The service was fast. The technology people were on top of their jobs, and I was happy and out the door. Thanks More