Jenkins Honda of Leesburg - Service Center

Outstandingly friendly service Overall outstanding experience at dealership. Every dealership person I walked by smiled and said hello or good morning. It really made me feel welcom Overall outstanding experience at dealership. Every dealership person I walked by smiled and said hello or good morning. It really made me feel welcome and glad to be there. Whoever is running it is doing an outstanding job. My overall feelings toward Jenkins has changed. I was not at all happy with the way I had been treated in prior experiences. I was not going to buy from Jenkins but do to family circumstances and faith in Bill G I did. The service department also seems to be much more pleasant to deal with. More

Needed a loaner for over a month. Given with no problems. Always helpful and polite. Called to let me know I left sunglasses in loaner. Let me change 1st loaner for a car size more appropriate. No problems wi Always helpful and polite. Called to let me know I left sunglasses in loaner. Let me change 1st loaner for a car size more appropriate. No problems with this request. More

Tire rotation Eric my contact was very professional and thorough throughout my visit. He explained everything I needed to know and I appreciate all that was done. T Eric my contact was very professional and thorough throughout my visit. He explained everything I needed to know and I appreciate all that was done. Thanks for the free car wash also! Jay Warner More

Always an awesome experience at Jenkins Honda! Eric was and always is a great service advisor. He is interested in making sure all my expectations and experiences are either met or exceeded. Thank Eric was and always is a great service advisor. He is interested in making sure all my expectations and experiences are either met or exceeded. Thank you Eric.....continue your great work! More

Happy Customer Service done well in a timely and courteous manner. I had an oil change and I had a question about my key fob. Both items taken care of. Service done well in a timely and courteous manner. I had an oil change and I had a question about my key fob. Both items taken care of. More

very good, service was perormed in good time Nathan kept me informed of progress and notified me of additional important safety service that was needed, which was worn brakes. I was also informed Nathan kept me informed of progress and notified me of additional important safety service that was needed, which was worn brakes. I was also informed of two other services and the cost that should be done soon. Wasn't aware of either one. More

Transmission fluid change Had appointment for transmission fluid change at 8:00 am.. Arrived 15 minutes early. My car was taken in immediately. Paperwork completed rapidly. Had appointment for transmission fluid change at 8:00 am.. Arrived 15 minutes early. My car was taken in immediately. Paperwork completed rapidly. Had coffee/doughnuts. Service completed, paperwork completed, bill paid, and I was out the door at 8:21. You can't beat that. More

Another satisfied customer Everyone, starting with my advisor Nathan Moore, to my mechanic, ending with the car wash tech Was courteous and very helpful with all my concerns. I Everyone, starting with my advisor Nathan Moore, to my mechanic, ending with the car wash tech Was courteous and very helpful with all my concerns. I certainly will recommend Jenkins Honda to anyone who needs a car. More

Vanessa, your customer servive rep is the BEST The way a company's employees deal with customers can create repeat customers or a loss of business. Vanessa, your customer service rep who sits on The way a company's employees deal with customers can create repeat customers or a loss of business. Vanessa, your customer service rep who sits on the front line dealing with auto service at Jenkins Honda of Leesburg is an absolute gem. Her positive attitude, winning smile, and ability to deal with every situation is remarkable. She deserves special recognition (and a raise if possible) for her ability to make everyone she serves a happy, satisfied customer. More

Professional and Personable Eric Ventura greeted me as I came thru the door for my oil change. My first time there. He was both Professional and an overall nice man. Went out of Eric Ventura greeted me as I came thru the door for my oil change. My first time there. He was both Professional and an overall nice man. Went out of his way to explain everything to me. I waited for my car and they kept me informed thru text message the whole way and let me know what was being done to my car. It was a very pleasant experience. The waiting area was clean and had coffee and donuts and a T.V for you to pass the time while waiting. My husband and I both purchased our vehicles there and will continue to get them serviced there. Everyone was wonderful. More