Jenkins Honda of Leesburg - Service Center

Nate the Great Nate Moore is an honest service representative with excellent customer service skills. I appreciated his honesty and thoroughness in providing me wit Nate Moore is an honest service representative with excellent customer service skills. I appreciated his honesty and thoroughness in providing me with a detailed explanation of what services were and were not needed for my vehicle at the scheduled appointment time. He was prompt, he was an excellent listener and communicator, and he gave me some very pragmatic solutions for items I could not afford. I was, admittedly, on the fence about returning to Jenkins Honda's service department after the service representative I'd been dealing with for several years left the company, but Nate did a great job of easing my anxiety and ensuring my vehicle was well taken care of and serviced quickly. I will be recommending him to friends and family! More

Efficient and friendly I enjoyed the friendly atmosphere and personal service from Nate. He was thorough I reviewing with me the service items I needed and gave me a writ I enjoyed the friendly atmosphere and personal service from Nate. He was thorough I reviewing with me the service items I needed and gave me a written estimate. More

Great job, very friendly and accomplished the service that I requested.? Kept me updated on the service and I was very comfortable in the waiting area. that I requested.? Kept me updated on the service and I was very comfortable in the waiting area. More

Great People Very professional and expediate Eric got me in and out in a timely manner and handled all my issues Would use Jenkins for my next service Very professional and expediate Eric got me in and out in a timely manner and handled all my issues Would use Jenkins for my next service More

All went smoothly and everyone was competent and friendly. I got a free car wash, too. I am not associated with another dealership and/or service center. friendly. I got a free car wash, too. I am not associated with another dealership and/or service center. More

Good and relaxing experience Vanessa was helpful. She made sure I got the information I needed. She did not pressure me to get it fixed. The waiting room is very nice. Vanessa was helpful. She made sure I got the information I needed. She did not pressure me to get it fixed. The waiting room is very nice. More

Oil Change Dropped Car off for Oil Change. Your Service Department Staff was very professional and knowledgeable. They explained everything. I was very pleased Dropped Car off for Oil Change. Your Service Department Staff was very professional and knowledgeable. They explained everything. I was very pleased with your Service. More

Maintenance - Oil Change. I had a scheduled appointment. They took me right away and explained what they what they were going to do before they did it and the approximate cost I had a scheduled appointment. They took me right away and explained what they what they were going to do before they did it and the approximate cost. It only took approx. an hour so I could sit in the waiting area and get work done. The cost was right on the nose. He then explained what the next service appointment should cover. Eric was excellent. More

Regular maintenance This dealership is Always very cooperative and helpful. Enjoy dealing with the staff. Scheduling appointments very easy and cooperates with days and t This dealership is Always very cooperative and helpful. Enjoy dealing with the staff. Scheduling appointments very easy and cooperates with days and times requested for service the ease is important More

What I think I think the service was great! I didn’t have to wait long at all, they informed me of other issues with my moms car, and my mom is already planning on I think the service was great! I didn’t have to wait long at all, they informed me of other issues with my moms car, and my mom is already planning on how to go about it. Like one problem she wants done is the cable for the gas cover needs to be replaced, her question is, does she have to leave the car there over night and if she does, does Honda give a loner car to drive back home until the job is complete? So maybe you could get back to us with that answer. Again service was great! Thank you, Carol’s son, Michael More