Jenkins Honda of Leesburg

Unwilling service department. I was at Jenkins Honda on Monday June 13, 2016 to see about possibly getting some service done to my new Honda HRV. I was going on a driving vacation, I was at Jenkins Honda on Monday June 13, 2016 to see about possibly getting some service done to my new Honda HRV. I was going on a driving vacation, have had the vehicle for almost five months, and have 4100 miles on it. I wanted to have the tire pressure, nitrogen filled, checked along with a tire rotation and oil change. A thin service manager, right side of door when you walk into service was where his desk was, answered some of my questions. He first told me all the fluids and tire pressure were checked at the 1000 mile complimentary service check, I informed him my car was never in for a 1000 mile service check because I had inquired about that when I bought the car and was told no service necessary until the first oil change at about 6500 miles or when the dash light said it was necessary. Well right there is the same service department telling a customer two different things. So when I told him the vehicle never had a 1000 mile check up he then began to tell me no service was necessary. I told him he just told me two different things. First was a 1000 mile complimentary service should have been done, then he said no service was necessary. In the time we were debating what I wanted checked could have been done and completed. Finally he agreed to do it. I just wish there was another Honda dealership around since I have purchased a prepaid oil change/tire rotation program and will have to go back to Jenkins Honda. I definitely give their service department a 'D' for attitude and really would have a difficult time recommending that dealership for vehicle purchase secondary to the bad test that service 'manager'/'writer" left in my mouth. Not the way to treat people who purchased vehicles from their dealership. I wish I would have gotten the person's, I cannot call him a gentleman, name so I could contact the fealership. He looked to be in his 40's, thin, receding hairline and to the right side of the door as you walk into service. More

What a great group of people! Our sales guys were great. First time on the floor our salesman Timothy, with the help of Shawn, sold us a great car! Very respectful and made us feel Our sales guys were great. First time on the floor our salesman Timothy, with the help of Shawn, sold us a great car! Very respectful and made us feel at ease. We (my husband and i) weren't really thinking we were going to buy a car we looked at online. Once we got to the dealership, we were really just going to look at it. They came out and greeted us and within 5 minutes we were test driving the car we were looking at. After that we were sold on the car, but we needed to be at a certain price range. The manager and our sales guys worked on it and after a few times of crunching numbers, we got to the price we could handle. Our loan officer Michael was great, and a very personable funny guy who got us in and out with all our questions and concerns covered with a contract/loan in hand with the keys. Thank you all, i really was not in the mood to buy a car, but you changed my mind without being pushy and rude like many dealerships I've been to in the past! More

Revie Very nice sales person that helped us with the navigation system on our new CRV. His name is Bill Gleason. Our sales person was no longer working at Very nice sales person that helped us with the navigation system on our new CRV. His name is Bill Gleason. Our sales person was no longer working at the dealership and he was very gracious in working with us. More

great experience buying a new car at this dealership The salesman, Bill Gleason, was excellent with his knowledge of the Honda vehicles and has awesome customer service skills. Every person we met and t The salesman, Bill Gleason, was excellent with his knowledge of the Honda vehicles and has awesome customer service skills. Every person we met and talked to at this dealership was super friendly and helpful, including the manager and the finance manager. These people all made the entire car buying experience much more pleasurable. We highly recommend this dealership. More

Friendly & Great Customer Service I bought the exact car I wanted! Normally, I visit a showroom to look around and they don't have make/model/color I want. I was lucky that Shawn wa I bought the exact car I wanted! Normally, I visit a showroom to look around and they don't have make/model/color I want. I was lucky that Shawn was the first salesman who approached me. He was friendly, no pressure, but made sure I found exactly what I wanted. Looking forward to having a great relationship with this dealership. Everyone was friendly, nice, and helpful. More

Salesperson Just purchased a 2016 Honda Accord from Jenkins Honda. We are quite pleased with the personal support of our Salesman Bill Gleason. We had previously Just purchased a 2016 Honda Accord from Jenkins Honda. We are quite pleased with the personal support of our Salesman Bill Gleason. We had previously purchased a Honda from him and had received excellent service from him then. Bill Gleason is an experienced, cordial and knowledgable salesperson. He guided us through the transaction process in a thorough and timely way. Bill took the time to explain and demonstrate the features of the Accord. He was able to give or get answers to any financial questions we had. This led to our new car purchase. Thank You Bill Gleason! More

So easy to do business with! We went in for a simple oil change and we were looking around the show room at a new CRV. Bill Gleason asked us if we'd like to go for a test drive. We went in for a simple oil change and we were looking around the show room at a new CRV. Bill Gleason asked us if we'd like to go for a test drive. Big mistake 10 minutes in the new touring model and we were in heaven! We loved our 2010 but with all the new features we were sold on the new model! We went back to work out the numbers and were very pleased how easy everything was. Everyone was so friendly and welcoming. We will definitely tell our neighbors how nice it was working with everyone! Even finance went smoothly!! More

car lease Went in for service on my 2009 accord and left with a new leased 2016 CRV that I've always wanted. Worked with Bill Gleason ,very easy to work wit Went in for service on my 2009 accord and left with a new leased 2016 CRV that I've always wanted. Worked with Bill Gleason ,very easy to work with and we both ended up with what we wanted. A very pleasant experience More

Car Buying Made Easy Shawn Garrett was a professional, no-pressure sales person who made my purchase of a certified pre-owned Honda a great experience. Michael Coelho in F Shawn Garrett was a professional, no-pressure sales person who made my purchase of a certified pre-owned Honda a great experience. Michael Coelho in Finance presented all the documentation in a clear, straight forward manner to finalize the purchase. Highly recommend this dealership for a new or pre-owned car. Thanks for all the help with my new car. More

Excellent Experience Bill Gleason was very professional, easy going, and great to work with. He worked with my husband to get the vehicle we wanted at a reasonable price. Bill Gleason was very professional, easy going, and great to work with. He worked with my husband to get the vehicle we wanted at a reasonable price. They originally didn't have the exact vehicle that we wanted, but Bill gave my husband a call the same day and told him to come back in because they had a delivery that included the SUV with everything we were looking for. Enoch, the finance manager, was very personable and helpful. He explained everything in detail and had us in and out quickly. I appreciate all their hard work and positive attitudes. I would highly recommend this dealership as well as Bill Gleason and Enoch to anyone looking to purchase a new vehicle. More