Jenkins Honda of Leesburg

Bad day made GREAT! My family was traveling home to Atlanta the Saturday after thanksgiving in Miami when our car shuddered and stopped. Unfortunately we knew exactly wh My family was traveling home to Atlanta the Saturday after thanksgiving in Miami when our car shuddered and stopped. Unfortunately we knew exactly what was happening as it happened to us 8 months before when we were making the same trip. That time we went to a small transmission shop who put in a new transmission however put in the wrong fluid type. Therefore the $4k we spent 8 months before was now worthless. We arrived at Jenkins Honda at 2:30 on Sat, and the service department was due to close at 4. The service manager was incredibly gracious and fit us in (Kayce Mcrae). After Christian Vega's (mechanic) initial review he diagnosed the problem and told us a new transmission would be needed (he did look at every possibility, including draining fluid multiple times, but advised against proceeding given cost and unlikelihood for success). Kayce Mcrae immediately began looking for parts however given that it was a holiday weekend and no parts could be procured earlier than Monday it was a problem for us with school age kids. Additionally our van had over 200K miles and to pay another $4K on a repair was unadvisable. We were stuck and didn't know what to do. Greg Green a sales person asked us to come chat with him on his side of the dealership. We laughed and said buying a car was not top on our list for the day. However we had time while Kayce and Christian attempted to locate parts and we decided to "humor" Greg. (we were more than upfront that it may be a waste of his time, he said "no worries" let's just look - he was upfront that a 200K car was not worth the additional repairs and if he could find something for us he would certainly try). Greg spent real time with us, trying to figure out what our goals were for driving (ages of the kids, who would be driving when, what the driving objectives were, our budget, etc.). 5 hours later, Greg found us the perfect car. He NEVER pressured us! He never tried to up sell us. In fact he helped us find a used car below our planned budget (we knew we were going to have to buy a new car in the near future, just hadn't planned to do it this weekend and as a result we had done no research so he was very patient as we worked thru and learned and researched what we needed). He explored everything we asked (buying, leasing, pre-owned, etc.). Let us use his computer / wifi to do our own research, etc. We ended up buying a used car from Greg with only 70K miles (which for us is hugely more reliable than my 200K plus car), it was the same model we currently own but newer and again below our planned max price point. Additionally, Greg & his manager were able to waive fees for the service diagnosis, provide a loaner car overnight while our car was getting ready (it had just come on the lot the day before and needed a mechanic to check it) -- they paid the mechanic to come in on a SUNDAY to get the car checked out so we could get the kids home for SCHOOL ON MONDAY!! WHO DOES THAT!!???!!! It was a terrible day but Greg and his dealership helped us make our return home possible. THANKS GREG!!! More

Tim Greene's goal was to make us happy! Our experience at Jenkin's Honda was friendly and efficient. Tim's primary goal was to meet our needs and make sure we bought the car that would make Our experience at Jenkin's Honda was friendly and efficient. Tim's primary goal was to meet our needs and make sure we bought the car that would make us happy. He is the only car salesman we have ever dealt with that has pointed out every feature the car offers and how it works. We were not pressured into buying extended warranties, or special accessories, which we found to be refreshing compared to past experiences. I would definitely refer a friend or relative to Tim Greene at Jenkin's Honda to find the car of their dreams. More

Great Experience with Tim Greene! Mostly been dealing with a Honda dealership closer to me, just happened to be in Leesburg and stopped to look at a Ridgeline. Tim took me for a ride i Mostly been dealing with a Honda dealership closer to me, just happened to be in Leesburg and stopped to look at a Ridgeline. Tim took me for a ride in it and showed me all the bells and whistles, even showed me stuff on my Accord did that the previous dealer didn't show me. I would definitely recommend Jenkins Honda and see Timothy Greene while you are there...the whole Team made the process very comfortable. Tim was more than willing to help me with any questions I had. I'll be sending my girlfriend there when she is ready to trade in her car. More

Tim Greene, #1 sales rep We have done all of our service with Jenkins for many years and they have been easy to work with. We went into the dealership to purchase a new whit We have done all of our service with Jenkins for many years and they have been easy to work with. We went into the dealership to purchase a new white Honda CRV and the staff was friendly and helpful and informative. They made the process very comfortable. Tim Green was our sales rep and although he was fairly new he was very knowledgible. At every corner he was more than willing to help us with any questions we had. He went out of his way to accommodate our delivery situation. We are totally satisfied with the service we got. More

Listen Carefully! We, my daughter and I heard the offer from our Sales rep, it was "better" than we expected, so we agreed to purchase the car right then. Turned out, We, my daughter and I heard the offer from our Sales rep, it was "better" than we expected, so we agreed to purchase the car right then. Turned out, what we thought we heard and what the sales rep thought he said were different. Ended up talking to multiple management types, but ultimately they agreed to a very fair compromise. Great location for cars with low mileage and low abuse, probably due to the Villages and general Leesburg retirement community. Definitely can find incredible vehicles here. Would buy from them again, great facility and great products. More

Shawn Garrett is a true professional I have purchased a number of cars and never had such a great experience as I did at Jenkins Honda. Shawn Garrett took all the anxiety of buying a new I have purchased a number of cars and never had such a great experience as I did at Jenkins Honda. Shawn Garrett took all the anxiety of buying a new car and make it a very pleasurable experience. He was very knowledgeable, professional and interested in meeting our needs for a new car. Job well done Shawn. More

GREAT EXPERIENCE I HATE BURING CARS BUT MY EXPERIENCE WITH JERKINS HONDA CHANGES MY ATTITUDE. SALESMEN SHAWN GARRET WAS RESPECTFUL AND CURIOUS. BUSINESS MANAGER GINO L I HATE BURING CARS BUT MY EXPERIENCE WITH JERKINS HONDA CHANGES MY ATTITUDE. SALESMEN SHAWN GARRET WAS RESPECTFUL AND CURIOUS. BUSINESS MANAGER GINO LOSI WAS PROFESSIONAL AND EASY TO WORK WITH. ALL AND ALL A GOOD EXPERIENCE, I WOULD HIGHLY RECOMMEND THIS DEALERSHIP AND THESE EMPLOYEES. More

bad experience but they tried to fix it Took my car in for service, decided to look at new cars. I knew what I wanted and I was willing to pay cash for it. I saw 6 sales people while I was Took my car in for service, decided to look at new cars. I knew what I wanted and I was willing to pay cash for it. I saw 6 sales people while I was there, and each time i had to explain what I was interested in. Then one salesperson tried to talk me into a lease, when I was willing to pay cash. I did voice my frustration and I think they followed up really well but ultimately my initial experience soured my future with them. More

Truly a pleasure at this dealership in all areas !! I spent the last 4 months looking at SUV's,in Florida and Reno, NV. I test drove 9 different models in both states. I have driven Hondas all my lif I spent the last 4 months looking at SUV's,in Florida and Reno, NV. I test drove 9 different models in both states. I have driven Hondas all my life with the exception of my last SUV and wanted the CRV . I found Jenkins Honda to be very friendly and felt comfortable the minute I walked in.I was nicely greeted by Shawn Garrett and the rest is history!!Everyone I met was very knowledgeable and helpful . I bought my car the end of July 2016, and have referred 2 buyers to Shawn and the dealership to date, both have purchased cars!! More

bait & switch, and two trips to see "my manager" I stopped in today in response to a flyer that I got in the mail. Unfortunately what was printed clearly in the flyer was "in error" and not something I stopped in today in response to a flyer that I got in the mail. Unfortunately what was printed clearly in the flyer was "in error" and not something that they are responsible for, but they will "try" to get it fixed. Jeff T. might have been doing just what he was trained to do and told to do , but would you want to do business with this type of an outfit? We have owned 4 Hondas, a good car, but none from this dealer. Feel free to pass this on to Jason Kirkland, their GM, and any other potential buyers. More