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Jenkins Ford Lincoln of Crystal River - Service Center
Crystal River, FL
1,107 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,107 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center
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April 21, 2022
Everyone was very helpful but it’s still not worth 1hr and 45 mins wait for an oil change when you made the appointment a week a head of time.My local garage gets me in and out within 30 mins. I don’t kno and 45 mins wait for an oil change when you made the appointment a week a head of time.My local garage gets me in and out within 30 mins. I don’t know who Aaron Houser is but Dillon waited on me. Thank you More
by TONYD1955
Verified CustomerEmployees Worked With
April 20, 2022
Aligned my porsche cayman there. They use a hunter machine just like most reputable shops. Was quoted 129.00. Last time I took this car there it was crystal ford, they charged me 89. They use a hunter machine just like most reputable shops. Was quoted 129.00. Last time I took this car there it was crystal ford, they charged me 89.00. When I went to pay this time they charged me 239.00. Why? They said its because its a specialty car. B.S. The 15 and newer mustang requires the same type alignment. I know this as I have owned 2 of them, a 17 and an 18 pp1. My cayman was 19000.00. Hardly a high dollar car when I bought it. They saw porsche and came up with an excuse to grab profit. I am expirenced with the hunter machine and am a capable mechanic. I could have done this myself if I had the machine or access to one. The tech did a good job in a timly manner. But they didint charge what I was quoted. Concidering I bought a mazda speed3 from Jenkins in ocala in 2010, I should have been treated better. Gouging insures I will not buy a vehicle from them again unless they reach out and make this right. Tech work is good but my expierence is you cant trust them to stand by their word. Les Rummel More
by LRUMMEL4
Employees Worked With
April 20, 2022
Appointment was easy, service was great and fast, staff was very friendly and easy to deal with. Waiting area was nice and had a tv you could watch, assorted coffee's were also available. was very friendly and easy to deal with. Waiting area was nice and had a tv you could watch, assorted coffee's were also available. More
by BEATTY117
April 20, 2022
This service center took good care of our car and us as a whole! We were given a quote and they stayed perfectly within that quote. The service was done well and we are quite satisfied with what they did, whole! We were given a quote and they stayed perfectly within that quote. The service was done well and we are quite satisfied with what they did, including the complimentary car wash! That was much appreciated. There was a small snag in the transportation after the service was complete, but they resolved it okay. We appreciate the honesty of this service department! More
by firstpianolady
Employees Worked With
April 19, 2022
Excellent service! Staff is very friendly I would highly recommend this place to anyone! Also they have lots of drinks and donuts! Staff is very friendly I would highly recommend this place to anyone! Also they have lots of drinks and donuts! More
by bcrain1
Employees Worked With
April 18, 2022
Dropped Truck off for a Friday 8 am appointment Thursday at noon. I went to check on it Saturday it was outside and they had not worked on but an hour. Only after the service manager caught me walking out at noon. I went to check on it Saturday it was outside and they had not worked on but an hour. Only after the service manager caught me walking out not happy did it get worked on and finished. The technician did a great job and I liked him but the service advisors do not get back to you and they over book themselves. The did discount the work they did for the inconvenience and lack of communication. If you have time to be with out your vehicle they know there stuff. More
by zadrozny
Employees Worked With
April 17, 2022
Really came through to solve the issues with my Ford F-150. The service dept found a solution and delivered my truck in record time to salvage a very costly and inconvenient weekend. F-150. The service dept found a solution and delivered my truck in record time to salvage a very costly and inconvenient weekend. More
by PHAKEFLYER
Employees Worked With
April 16, 2022
Took truck in for service my experience was great my service advisor was Anthony he was very customer oriented and was great to work with this trip was totally different than my past word definitely rec service advisor was Anthony he was very customer oriented and was great to work with this trip was totally different than my past word definitely recommend Anthony for all your service needs once again he was great More
by Anthony.parrish55
Employees Worked With
April 15, 2022
Fast check in provide drinks and snacks for customer waiting on their cars. Service personnel provide detailed explanations on what they find and resolution. Service personnelle prompt and courteous. Se waiting on their cars. Service personnel provide detailed explanations on what they find and resolution. Service personnelle prompt and courteous. Service/repairs made in time informed. Overall the only Ford dealership I’ll take my car! More
by KATSGRAHAM
Employees Worked With
