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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,086 Reviews

1,086 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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February 06, 2023

Called because I thought I had a brake line leak. Was instructed to bring my F150 immediately for them to take a quick look and diagnose problem. Found that leak was from engine and not brakes. Dea More

by Dweidenbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

February 05, 2023

Waited 2 hours for an oil change. Should not have taken more than a half hour at most. More

by IRENEWOOD1236
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name.
Feb 06, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for taking the time to let us know about your experience. We do apologize for the glitches in our system that you encountered; we are working hard to improve every day! We appreciate your business and your honest review.

February 04, 2023

It took longer to get Fords approval, but they drove us to Dennys to get lunch and picked us up. The Service Department was very helpful.aqqad rc More

by LHAASE
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

February 03, 2023

The waiting room wasn't 45 degrees like it used to be when is was Crystal Ford. Thank you! More

by ptremblayjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate your 5-star rating!

February 02, 2023

I made the appointment. Everything went just as scheduled and planned. The area I was in was very clean, Thank you. More

by tommytaylor1943
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

February 02, 2023

Aaron is certainly a very outstanding man to have on your service team. He has always been on top of problems for me. More

by DRFOXGLOVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your kind words. Aaron is a valued member of our team for sure!

February 02, 2023

I Have been going there since 2008 and the Staff has been Outstanding when ever I have brought My Car in for Service.I own a 2006 Ford Focus and they are always honest with me about what to fix now and what More

by NOLES980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your continued business and your 5-star rating!

February 01, 2023

DJ was awesome, kind and knowledgeable pleasure to deal with. It was an awesome experience More

by JUDITH.A.RYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

January 31, 2023

I appreciate having this dealer nearby. I purchased my Excursion new from this location which is now under new ownership. I think my experience was hindered by the sheer volume of vehicle More

by mps0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

January 31, 2023

Anthony facilitated my every need while my Lincoln was in for service. Anthony also communicated when necessary and His opinion was always helpful. More

by CORBINARMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

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