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Jenkins Ford Lincoln of Crystal River - Service Center

Crystal River, FL

4.7
1,086 Reviews

1,086 Reviews of Jenkins Ford Lincoln of Crystal River - Service Center

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February 23, 2023

I wrote a review the yesterday or day before. However, I said best service department and people there at Jenkins I have ever experienced! More

by contactingsusan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacey
Feb 27, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to share your experience.. again. 😊

February 16, 2023

Able to get an appointment for service and the waiting room was very nice. Staff very friendly More

by PAMCRUZIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to share your experience!

February 15, 2023

Service was less than desireable. would not go back unless I have no choice. No confidence in this dealership. I have had no less than 20 new ford trucks and many dealership experienc More

by ptconst86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Malec
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. I would love the opportunity to discuss your concerns, please contact me at 352-795-7371 ext. 1051. Thank you, Desiree Bower Customer Relations Manager

February 14, 2023

Very friendly staff, good service , Arron answered and explained all my questions, to him very professionally More

by DONNIE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to give us your 5-star rating!

February 11, 2023

Anthony was more than helpful, he is a shining star in the Jenkins service department! More

by DEBBIE.JOHN.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

February 10, 2023

Anthony was so attentive and amazing to make sure my care was fixed. I came up on a Saturday and he got me in on Wednesday. When I picked up the car, he greeted me with friendliness. All is good with everyth More

by DFENDER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear our team provided you with great customer service!

February 09, 2023

Thank you very much for all your help is greatly appreciated. Look forward to seeing you again.. More

by LTLCHRISSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 08, 2023

Fantastic communication and service. We definitely will return. The donuts, coffee, popcorn, and bottled water were a nice touch! More

by cat lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

Thank you so much for entrusting us with your automotive needs! We look forward to being of service to you in the future!

February 07, 2023

Great customer service. Everyone was very welcoming. Repairs were made and car was ready on time More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

February 06, 2023

The associate that took care of me was very knowledgeable, professional and kind. My expectations were exceeded. I cannot remember the man's name that waited on me. More

by ptuck3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

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