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Jenkins Ford Lincoln of Crystal River

Crystal River, FL

4.7
1,307 Reviews
Jenkins Ford Lincoln of Crytal River, Florida is proud to be an automotive leader in our community. Jenkins Ford Lincoln of Crystal River has maintained our commitment to our customers. We will always make an effort to offer a wide selection of vehicles and have a knowledgeable staff to help make your purchase quick, comfortable and enjoyable. Whether you are in the market for a new Ford or a full range of pre-owned vehicles including certified pre-owned Fords we have you covered. If you have financing needs we have a finance department dedicated to provide assistance to the customer regardless of their personal credit.
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2440 US-19

Crystal River, FL

34428

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Showing 1,307 reviews

February 24, 2022

This dealership went above and beyond to make sure everything was perfect. Andrea and Ron were fantastic. Bruce was wicked awesome and got the deal done. Dave was very knowledgable and got us a great More

by viscontegeorge
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Yonker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your recommendation and your 5-star rating!

February 24, 2022

Took my F350 Diesel in for service, oil change, fuel filters, and tire rotation. Check engine light still on when I picked up, never diagnosed problem. Come to find out there are chewed wires leading to More

by FIONARIOUX68
Recommend Dealer
No
Employees Worked With
Mike Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. I will speak with the Service Manager Brent Moore about this situation and we will certainly use this as a coaching opportunity for our associates. And thank you for making me aware of this situation! I would like to hear more about this situation or any other concerns you may have. Please contact me anytime at the dealership. Desiree Bower Customer Relations Manager 352-564-8668 ext. 5252

February 24, 2022

All the Service staff was professional and courteous. Our service was completed in a timely manner and within the cost estimated. More

by MATKINSON0920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Riggs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Demi Wightman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your PERFECT rating!

February 19, 2022

Everybody was very helpful and pleasent and made the car buying experence a painless deal. Not like some of the other companies. I would recommend them to any one who is looking for a new car. More

by KUSAMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Yonker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review!

February 18, 2022

They Always treat me with Respect and are straight forward with me on what needs to be done with my Car and I love that!!!!!!! More

by NOLES980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Houser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for taking the time to review your experience!

Feb 22, 2022 -

NOLES980 responded

Your Welcome and Thank You again for the Great Service All These Years!!!!!!!

February 18, 2022

Gave high end estimate and long term finish. Bill was half and picked up 4 days early. Cant beat that! Anthony was very polite! More

by Notsoezretired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you taking the time to give us a 5-star rating!

Feb 22, 2022 -

Notsoezretired responded

You are quite welcome!

February 17, 2022

We had a little confusion whether my repair was covered under my extended warranty but the service provider hopped on it got everything straightened out. I was in and out in about an hour. I loved the f More

by LUCKYDL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Malec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

February 17, 2022

Very professional and helpful. They worked hard to get me the best deal I could afford. I More

by HELENLOLLAR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Bidlack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Borriello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Worlton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your 5-star rating!

February 16, 2022

Very knowledgeable, friendly, and when they didn't know the answer they researched it and got it. More

by KTCUP918
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Azevedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Stanley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elisabeth Veal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Thank you for your 5-star rating!

February 16, 2022

I am ready to buy a new car. I came in today to look at a Ford explorer but you didn't have any new ones on the lot. While I was there, I spotted a new Lincoln Aviator that I l More

by troubl1990
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know his name
Feb 22, 2022 -

Jenkins Ford Lincoln of Crystal River responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

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