Jenkins Ford Lincoln of Crystal River

Derrick was my service advisor, he is courteous and professional, kept me informed throughout the process. professional, kept me informed throughout the process. More

Great service and knowledgeable service technician. All work was done as promised and vehicle completed ahead of estimated time. All work was done as promised and vehicle completed ahead of estimated time. More

I have dealt with so many Ford dealerships for the past 20+ years, this Crystal River Ford is the BEST by so far it's a shame! From the back to the front! The service department is AMAZING!! I could name 20+ years, this Crystal River Ford is the BEST by so far it's a shame! From the back to the front! The service department is AMAZING!! I could name them but it doesn't matter who is assigned to you(which is WoW), they all show an interest in getting you taken care of. The sales people I had the pleasure of working with. Anthony was so much fun and very knowledgeable about Ford and expressing the benefits of Ford as a lifestyle. They are a "Sales Team". There were several individuals that came along to offer suggestions to get exactly what I wanted. Great job. More

Service department repaired my van so it runs perfectly. Aaron was very friendly, courteous, and informative and even went beyond good service and solved the mystery of the locks! Aaron was very friendly, courteous, and informative and even went beyond good service and solved the mystery of the locks! More

CJ was so kind and helpful. The dealership welcomed us great to find our needs and accomplish them. The dealership welcomed us great to find our needs and accomplish them. More

Ashley was very helpful and made sure my process went perfect! She was very helpful and made sure I knew the exact ins and outs and ALL the features of my new Explorer lease. I couldnt have asked for a e perfect! She was very helpful and made sure I knew the exact ins and outs and ALL the features of my new Explorer lease. I couldnt have asked for a easier, quicker, or better experience. 10 STARS!!!!! More

Took my truck in to have an oil change and tires rotated told me they could not because my Lugnuts were overheated and has expanded. I am 41 years old. I have never seen or heard of that ever happening and told me they could not because my Lugnuts were overheated and has expanded. I am 41 years old. I have never seen or heard of that ever happening and then proceeded to try to charge me $139 for the new Lugnuts, which is outrageous when I can get a set of new Lugnuts for $30 needless to say I will never send anyone to the Crystal River Ford dealership or will I be bringing my truck back there for service? Very unacceptable now I have to find someone else I got home and took my lug nuts off myself with a tire iron no problem . More

Mike Miller from the service department is one of the reasons I return with my Jeep Wrangler reasons I return with my Jeep Wrangler More

Brought my suv in for alignment. Told them what it was doing. Left the next day for Indiana and it was doing the same thing. I should have just came in and handed you my money cuz Told them what it was doing. Left the next day for Indiana and it was doing the same thing. I should have just came in and handed you my money cuz I still have the problem. I wonder if they even aligned it? More

The service took a little longer than I expected but acceptable no problems and the people were very nice acceptable no problems and the people were very nice More