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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.4
1,082 Reviews

1005 S Suncoast Blvd

Homosassa, FL

34448

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1,082 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa

November 19, 2022

Had a nail in a tire. .It needed to be replaced..Shane made it happen!!! More

by HTPRINTZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for choosing us for your automotive maintenance needs! We appreciate the five-star review!

November 18, 2022

Quick service, polite. Chris was awesome. This experience by far is the best that I’ve had going to a dealership shop. More

by robinson.john94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Michael Watkins, Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for sharing your wonderful experience with us! We are delighted to hear that our team made sure your needs were met!

November 18, 2022

I like the people but they did not keep me informed as to what was going on and I was there two and a half hours to fix the handle on my door. The first person told me that they were replacing the opposite o More

by dakotasky4771
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know the names of your employees.
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Hello, I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-563-2277 x 3046. Thank you, John Strow Customer Relations Manager

November 18, 2022

Friendly and very helpful. Sales person was very helpful. Finance office also very helpful. Service area explained everything in spite of a long wait. More

by tennisanyone48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marshall in sales department. Don’t know name in finance. , Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We are delighted to know our team provided you with a five-star experience! Thank you for your business and the positive review!

November 17, 2022

I thought they had an express lab and they did not. They were able to squeeze me in for an oil change. It was quick and easy and my service advisor was prompt and very friendly. More

by adarling86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your kind words about your service visit! We appreciate your business!

November 17, 2022

This was the best vehicle buying experience I’ve ever had. These people are professional, friendly, and knowledgeable. JOSH was my salesman. He’s very professional and knowledgeable. I bought a 2023 jeep More

by Sbgotb67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Thonen my salesman, John Wahnon
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your purchase experience with us. We appreciate your business!

November 17, 2022

they wasnt sure if they could fit us in but they did. thank you for quick service. More

by franrand50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your review! We're glad we were able to take care of your needs. Please visit again!

November 17, 2022

Thank you for saving my tire, replacing my brake pads, and topping off my coolant. More

by winburnkristy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey, Michael Watkins
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We are delighted to hear that you had a positive experience! Thank you for choosing us for your vehicle's maintenance needs!

November 17, 2022

They were very nice and git my part quickly. It did not even take an hour to fix it. More

by sandrarevels2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh, Jamie Harris, Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Brandon Menan, Michael Watkins, Damon Gray, John Wahnon, Jay Rizzo, Chris Milligan
Nov 21, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

November 16, 2022

Sold me a vehicle with a manufacture defect that had a leak which caused water damage and mold. Dropped the vehicle off for 3 weeks to come pick it up with absolutely nothing cleaned or fixed. More

by Jordan Westendorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan and Paul get zero stars., Scott Willis, Callie Zimmerman, Eric Edwards, Blaise Connolly, John Wahnon
Nov 16, 2022 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Jordan, As we have previously explained to you, your vehicle was an AS-IS purchase and it did not have any mold in it at the time of your purchase. We are unable to cover the cost of repairing any issues that arise several months after someone purchases an AS-IS vehicle. We are truly sorry to hear that the assistance we did offer you was not to your satisfaction and that you were unwilling to accept it. We hope that you find a dealership better able to meet your level of expectation. Thank you for your understanding.

Nov 16, 2022 -

Jordan Westendorf responded

If I would have known you didn't properly inspect the vehicle I wouldn't of bought it. If I would have known there was a manufacture defect I wouldn't of bought it. If I would have known water and mold had been sitting in the car that long I wouldn't of bought it. You offered to fix the car for $900. I informed you guys about this issue less than 3 months after my purchase. You made me waist 12 hours of my time and spend lots of money on gas for my car to sit in your shop for 3 weeks to have NOTHING done. No I will not accept a $900 offer when a closer dealership that DIDN'T even sell me the car offered to fix it for CHEAPER! Jenkins is full of liars who do not care about their costumers at all.

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