Jenkins Chrysler Dodge Jeep Ram of Homosassa

Easy to deal with offered me lunch,water, friendly staff, remodeling the building, in and out pretty quick, drove in my used trade in, we made a deal and left in my used truck I traded for. I’ll deal with th remodeling the building, in and out pretty quick, drove in my used trade in, we made a deal and left in my used truck I traded for. I’ll deal with them again on my next vehicle. Close to home and no haggling. More

Service was excellent. Service was performed as promised. I declined some of the services offered, i.e. transmission service and fuel system service, because the manual tha Service was performed as promised. I declined some of the services offered, i.e. transmission service and fuel system service, because the manual that came with the car did not require it at the mileage presently on the vehicle. I also declined replacement of the back-up camera due to the absorbent and outlandish price of $716.50 + tax + labor. Seriously? More

First time having service completed & I could NOT be happier! Fast service with polite & attentive associate. Even apologized for the ongoing renovations to showroom / waiting area. Needless to say I wi happier! Fast service with polite & attentive associate. Even apologized for the ongoing renovations to showroom / waiting area. Needless to say I will now feel just fine about driving PAST my local dealership to have my 2022 Wrangler taken care of by honest folks that just seem to want to do a good job. More

Friendly and helpful staff. Vehicle was ready when promised. Would definitely recommend to friends and family. Vehicle was ready when promised. Would definitely recommend to friends and family. More

Took over 1 1/2 hours for a standard oil change with an appointment!! Also tried to charge me $18 just to put in a cabin filter! appointment!! Also tried to charge me $18 just to put in a cabin filter! More

Jenkins should be the example of dealerships. They show professionalism and respect, unlike the other dealerships I've dealt with. And the best is that they know what the xxxx their doing. Be res They show professionalism and respect, unlike the other dealerships I've dealt with. And the best is that they know what the xxxx their doing. Be rest assured I'll be back, even though I'm 45 mins. awaty. Great work guys! More

The staff was very pleasant. Due to personal time restrictions had to schedule a second appointment. Staff was very accommodating of scheduling needs and got me a second appoin Due to personal time restrictions had to schedule a second appointment. Staff was very accommodating of scheduling needs and got me a second appointment just a couple days later working around Thanksgiving! More

After a terrible experience with another dealership, we were hesitant to try again. But when we found our Jeep for sale here, we decided to try again. Our sales associate was honest and polite, and the fin were hesitant to try again. But when we found our Jeep for sale here, we decided to try again. Our sales associate was honest and polite, and the financial team went above and beyond to get us the best offer. We love our Jeep and will definitely recommend this dealership to friends and family. More

The people are very nice and helpful. The salesmen do not run you down in the parking lot to sell you a car, they seem like they care The salesmen do not run you down in the parking lot to sell you a car, they seem like they care More

I arrived on time to my scheduled appointment at 130 pm only having to wait in line for 10 mins then another 10 mins for someone to approach me. I was there to have my pre purchased oil cap replaced. My only having to wait in line for 10 mins then another 10 mins for someone to approach me. I was there to have my pre purchased oil cap replaced. My vehicle sat in the line until 2:40 pm. I was never told who my service representative was nor did he ever approach me. Shane is NOT helpful at all. I told him I had to be somewhere at 3pm and did not expect it to take an hour and a half to replace the cap. When I asked on a status update at 2:50 pm he told me the mechanics were working on it. I eventually had to leave WITHOUT the job being done. Shane gave me a bit of attitude when I asked why it took so long to get the jeep in the bay when I had an appointment and why so long for the mechanic to remove the cap. He told me they were busy. Well I understand that but what is the point then of making an appointment???? Shane told me I would need to pay for the part and I replied I purchased it last month (NEVER received a phone call to let me know it was in stock btw). I asked why the mechanic didn’t replace it and he said “something else could break and you need to leave”. Seriously???? If your mechanic can’t remove it without breaking something, then you need a new mechanic! I am NEVER bringing my Jeep here again!!!! Awful experience!! More