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Jenkins Chrysler Dodge Jeep Ram of Homosassa

Homosassa, FL

4.5
1,081 Reviews
Call Dealership (833) 747-6535
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1005 S Suncoast Blvd

Homosassa, FL

34448

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1,081 Reviews of Jenkins Chrysler Dodge Jeep Ram of Homosassa

June 07, 2023

Wrong Email tried calling twice to fix this problem but no one seems To care! More

by dogbitemailman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Jason Hoyt, Tommy Tufano, Nate West
Report | Print
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is important to us here at Jenkins Chrysler Dodge Jeep Ram of Homosassa. I would like to learn more about your visit with us and the low rating you have shared. Please reach out to me at 352-563-2277 x 3046 at your earliest convenience to discuss your concerns in more detail. I look forward to hearing from you. – John Strow, Customer Relations Manager

June 07, 2023

Would have been nice had the person I spoke with when I made my appointment had made sure you had the part in stock before I drove all the way from Citrus Springs to discover you didn’t have it. It is als More

by JUNE4
Service Communication
Recommend Dealer
No
Employees Worked With
Shane Tofthagen
Report | Print
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-563-2277 x 3046 at your earliest convenience. I hope to hear from you soon. – John Strow, Customer Relations Manager

June 07, 2023

Everyone was very professional and worked with me and my wife to reach a deal. Thanks More

by AndreaD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Wahnon, Marshall Ryl, Blake Chambers
Report | Print
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

We are happy to hear that you got exactly what you wanted out of your car-buying experience with us! We wish you safe travels in your new vehicle and look forward to seeing you again soon! Thank you for your business.

June 07, 2023

Everyone in this dealership was very helpful and courteous. They were also very knowledgeable. It was all in all a very pleasant experience. More

by SHARIMEDINA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Shane Tofthagen, John Wahnon
Report | Print
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for sharing your experience with us. We look forward to your next visit!

June 06, 2023

Little response back after the sale of the vehicle …price was completely different than what I was lead to believe… More

by figi0077
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shane Tofthagen, Callie Zimmerman, John Wahnon, Chris Carreras
Report | Print
Jun 12, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

I'm sorry that your experience was less than excellent. I would like to thank you for taking the time to complete the survey and telling us about your experience. I would also like to speak with you, at your convenience, regarding your visit to get better insight. Please reach out to me at your convenience. Thank you in advance. - John Strow, Customer Relations Manager, 352-563-2277 x 3046

June 05, 2023

delivery was a mess. no one knows anything about vehicle. maybe someday they will improve. More

by mrdogo.home
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ashlee Spivey, Marshall Ryl, Blake Chambers
Report | Print
Jun 05, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Customer satisfaction is very important to us. We would like the opportunity to know how we can improve. Please contact me at 352-563-2277 x 3046. - John Strow, Customer Relations Manager

June 01, 2023

The crew that took care of my battery problem where great thank you so much for taking me in right away More

by rb8453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate West
Report | Print
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for your feedback about your experience! We strive to treat our customers like family. Our team will be very happy to hear about your kind words! We look forward to your next visit!

June 01, 2023

WHEN I BOUGHT MY VAN FROM YOU IN 2020 I WAS PROMISED 3 YRS OF FREE OIL CHANGES,WHICH EXPIRES IN DEC.YOU WANTED TO CHARGE ME $129 I BALKED AND TOLD THEM ABOUT WHAT I WAS PROMISED.I EVEN SAID IS IT WORTH IT More

by alexshlatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Hoyt
Report | Print
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-563-2277 x 3046 at your earliest convenience. I hope to hear from you soon. – John Strow, Customer Relations Manager

Jun 02, 2023 -

alexshlatz responded

I know what our agreement was 100%.WHY????Because my prior servIce done at Jenkins you wanted to charge me so they looked it up and said you are correct we will honor it till Nov.2023.So I will put it back in your hands,If you truly want to make it right .Give me a check for $60 the cost of the oil change done at IN/OUT in Homosassa .YOUR CALL?My question to you this if you wish for me to buy my next vechile from you MAKE IT RIGHT.I came to this dealership under the previous owners.WHY?Because EAGLE GMC pulled the same type of xx .THEY DIDNT HONOR OUR AGREMENT WHEN I BOUGHT THE PRIOR MINI-VAN.Alex Shlatz 860-377-6404

June 01, 2023

I had a great experience at Jenkins Jeep in Homosassa. I brought my car in for an oil change and tire rotation. Service was very quick and professional. I was very pleased with the experience. More

by ashumate523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashlee Spivey, Shane Tofthagen, Callie Zimmerman, Jason Hoyt, Tommy Tufano, Nate West
Report | Print
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you for your kind review! If you have any further questions, please give us a call. We're always happy to help!

May 31, 2023

It was a great experience. All my questions were answered. Everyone made this an easy decision. More

by jrembas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon Gray, Trevor Porter, Rodney Redding
Report | Print
Jun 02, 2023 -

Jenkins Chrysler Dodge Jeep Ram of Homosassa responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your experience with us. We appreciate your business!

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