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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
650 Reviews

650 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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October 17, 2021

Cat was the absolute best at arranging my service on car. Checked it in and kept in contact until done and delivered it up front! 5 STAR SEVICE! More

by LUKEMOFFETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No longer there, bought from Crystal Chevy.
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

We appreciate your 5-star rating!

October 15, 2021

Clean efficient service hospitality A little pricey Clean efficient service hospitality A little pricey would like discount that Doesn’t expire so soon or senior discount More

by sueivesfla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Eric Eining
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

We truly appreciate your honest feedback and this idea is something I will go to our service department about. Thank you, Desiree Bower Customer Relations Manager 352-564-8668 EXT. 5252

October 15, 2021

I haven't had enough interaction with the new ownership to give it a 5 star rating. More

by DELVALLEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eining
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

We appreciate your 4-star rating!

October 15, 2021

Accurate complete service. Courteous personnel. Schedule was met and service completed quickly. Easy to schedule. More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service rep
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

Thank you for taking the time to review your experience!

October 15, 2021

I had my Equinox at your shop four times with AC intermittently not working. The first visit resulted in a compressor replacement. Then it started intermittently acting up again. The second & third More

by luterket
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna, Jennifer & Shane were helpful
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

I am sorry that your experience was only 4-stars. I also hope that we have resolved this concern of yours. If you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 15, 2021

Pleased with people and the service. Convenient to home. Car working nicely, but engine light keeps coming on. More

by DELIAONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Eining
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

I am sorry about your engine light. I hope that we have resolved this for you. If not or you have any questions or concerns at all please feel free to contact me anytime! Thank you, Desiree Bower Customer Relations Manager 352-564-8668- EXT. 5252

October 14, 2021

I dealt with service with Brianna she was fantastic She kept me up-to-date And that's a plus with me More

by horseshorses1579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

Thank you for your 5-star rating!

October 10, 2021

Very nice people with exceptional commitment to customer satisfaction. Would definitely return for service in the future. More

by jadams19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

Thank you for your continued business and your 5-star rating!

October 10, 2021

They don't seem to care about my problem with having to pay for warranty work More

by dpeworchik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't know him, Eric Eining
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

October 07, 2021

Terrible service takes 5 hours for oil change no manager will talk to you don't answer phone More

by kt9wil@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Nov 11, 2021 -

Jenkins Chevrolet of Homosassa responded

Your negative experience is concerning to me. We pride ourselves on excellent customer service, and I sincerely apologize for the situation you experienced. We will certainly use this as a coaching opportunity for our associates. Please feel free to contact me with any further questions or concerns at 352-564-8668 ext. 5252. Desiree Bower Customer Relations Manager

Nov 11, 2021 -

kt9wil@aol.com responded

Need to teach your employees about customers service