Jenkins Chevrolet of Homosassa - Service Center

First of all I was very pleased they got me in so quick to do my service and the GM recall on my air bag of my 2011 Silverado Pickup when i got in my truck to leave the dealership my service air bag light to do my service and the GM recall on my air bag of my 2011 Silverado Pickup when i got in my truck to leave the dealership my service air bag light was on my my glove box wouldn't not close i went back into service department to tell my service advisor about the problem she ask me "what do you want now" which was extremely rude and the technician told me the reason my glove box wouldn't shut was because of my XM radio. I had never had an issue with glove box before and was just wondering why technician never seen service air bag light on when he backed my truck out of service bay. I'm new to the area and was hoping I had found a trustworthy dealer I could to depend on to take care of my needs but boy was I wrong on this. So disappointed!! More

Shaun was a great point of contact in the service department. I felt like wanted us to get the best service we could. department. I felt like wanted us to get the best service we could. More

Great staff. I miss the days of car loaners. I drive a Chevy truck that was in service for 4 hours and I had to wait in the customer area until it was done. I miss the days of car loaners. I drive a Chevy truck that was in service for 4 hours and I had to wait in the customer area until it was done. More

Needed an extra key. They had it delivered the next day, cut it and programmed to my vehicle all within the hour. They had it delivered the next day, cut it and programmed to my vehicle all within the hour. More

Dropped my truck off because it would start to overheat and has an issue with an engine knock. Had to take off work to go there and show the tech what the truck was doing because they couldn’t and then the and has an issue with an engine knock. Had to take off work to go there and show the tech what the truck was doing because they couldn’t and then they gave the truck back to me saying that’s normal. Do not bring your vehicle here! More

Grate service attentive service will recommend them with all friends and honest with their service all friends and honest with their service More

I was met in the service drive by Kristie Weeks. She entered my service request. I was very impressed by her knowledge, attention to detail and respect for me as a customer. She is an excellent Ser She entered my service request. I was very impressed by her knowledge, attention to detail and respect for me as a customer. She is an excellent Service Manager. Bryanna Conrad followed through my entire visit keeping me updated. I was impressed by her attitude and great customer service skills. She checked on me as well as the other customers. She took the time to make sure we were all informed as to the wait and what was happening with our vehicles. She is a Great Assistant Service Manager. She had a smile for everyone. You have the correct team to make the customers glad they came to your Dealership for Service. This is the first Dealership where I have received this kind of service and attention to details. The other Dealerships I have been to once you check in you are forgotten until it is time to pay the bill. I also appreciate the service team I didn't meet that took care of the truck. I will return to your Dealership because of the ladies in the Service Department. Thank you, Sandra Mockel More

They did an awesome job on my service would highly recommend them to all my friends recommend them to all my friends More

They waited on me in a very timely and professional manner. Explained to me about what the diagnostic charge would be and then promptly informed me about shag type of work needed to be done go repair m manner. Explained to me about what the diagnostic charge would be and then promptly informed me about shag type of work needed to be done go repair my windshield wiper mechanism. The customer waiting room was very nice and clean with coffee, drinks, popcorn and cookies More

No issues. Changed the oil. It was the first time I took the truck in and I bought it from your dealership. They couldn't tell me why the DFT reading when Changed the oil. It was the first time I took the truck in and I bought it from your dealership. They couldn't tell me why the DFT reading when from three quarters full to empty in a few days driving only a few miles. I guess they can't fix it More