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Jenkins Chevrolet of Homosassa - Service Center

Homosassa, FL

4.4
651 Reviews

651 Reviews of Jenkins Chevrolet of Homosassa - Service Center

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May 04, 2023

I came for my 1000 mile service. Asked about disabling the 15 minute shut off when the vehicle is running due to having my dog or dogs in the car. Running into the store to get a ga More

by PTTTEAOR
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Brett Newell
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Jenkins Chevrolet of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-795-1515 ext. 5360 at your earliest convenience. I hope to hear from you soon. –Amber Haycook, Customer Relations Manager

May 03, 2023

Good clean service department an d clean showroom. Was not sassociated with the IT department. More

by 1Jackm0426
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner McDade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Spears, Jay Willet, Garrett Vybiral
May 03, 2023 -

Jenkins Chevrolet of Homosassa responded

Customer satisfaction is our goal! We are glad to know you are impressed with our facility. Thank you for your business!

May 02, 2023

Shaun O'bry is my service rep. I always feel like I am getting an honest representation of what my vehicle needs done. He is very professional. The service technicians have done a More

by KJLYMAN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Jenkins Chevrolet of Homosassa responded

Your satisfaction is our goal. We are glad to hear Shaun provided you with the service you deserve. Thank you for trusting us with your automotive needs!

May 02, 2023

Very disappointed again in the time it takes to get oil change and tire rotation. I was 30 minutes early for Monday morning 9:00 appt. . It took until 11:00. Very unhappy. They didn’t charge me for either More

by jim
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Trenary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Newell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Jenkins Chevrolet of Homosassa responded

I apologize, but we are unable to locate any information in our system for the name associated with your review. However, we do pride ourselves on providing the best service possible and would like the opportunity to address any concerns you may have. Could you please contact me at 352-795-1515 ext. 5360 at your earliest convenience? Thank you, Amber Haycook Customer Relations Manager

May 01, 2023

First time in Jenkins, made apptmt with the jeep dealer and pulled into Chevy instead but Aaron told me they had time to get me in chevy side. He was accommodating and a joy to work with. Gave me a great More

by darrenelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Jenkins Chevrolet of Homosassa responded

Thank you for your amazing review! We appreciate being given the opportunity to earn your business, and look forward to working with you in the future!

April 28, 2023

Very fast and courteous service. ...clean and pleasant waiting area...staff are very friendly and knowledgeable....great dealership to have work done... More

by VADINOSAUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2023 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for entrusting us with your vehicle's maintenance! We appreciate your taking the time to tell us about the great service that you received from our staff during your visit!

April 27, 2023

Handled issues with check engine light. Errors were diagnosed, identified, and resolved. Personnel at Jenkins were professional and courteous. In this day and age that’s a refreshing cha More

by billbaio
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun O'bry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Fields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristin Lander
Apr 27, 2023 -

Jenkins Chevrolet of Homosassa responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business and know you are the reason we are here!

April 25, 2023

Brett kept me informed. Good service. I used a GM customer service phone number provided by Brett. It worked. More

by JIMBALDWIN10
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Jenkins Chevrolet of Homosassa responded

I would like to take this opportunity to thank you for completing your survey and rating your experience with our team. After reading your review, I would like to speak with you about the part delay to ensure that everything was fully resolved. Please contact me when you can at 352-795-1515 ext. 5360 - Amber Haycook, Customer Relations Manager

Apr 25, 2023 -

JIMBALDWIN10 responded

The service writer, Brett did everything possible during an unfortunate situation due to parts being unavailable.

April 25, 2023

Thank you:). The loaner vehicle was much appreciated! I am not sure what else to write:) More

by 3DAYS3WAYS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

Jenkins Chevrolet of Homosassa responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

April 24, 2023

Great service but truck wasn’t washed. Other places typically offer complimentary wash. No complaints otherwise. More

by SYDNIAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryanna Conrad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2023 -

Jenkins Chevrolet of Homosassa responded

Thank you for your feedback. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact me at 352-795-1515 ext. 5360 at your earliest convenience. I hope to hear from you soon. – Amber Haycook, Customer Relations Manager

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