Jenkins Chevrolet of Homosassa

Never in all my years of buying a vehicle have I ever been so satisfied with a dealership. Salespersons are so friendly, and helpful...my salespersons Brian Jones, and Scott Willis go above and beyond, t been so satisfied with a dealership. Salespersons are so friendly, and helpful...my salespersons Brian Jones, and Scott Willis go above and beyond, they bend over backwards to give a customer the BEST deal! This is my 2nd vehicle I purchased from Crystal Chevrolet, and I will return. More

My family bought our first camper last week, and quickly realized after our first camping trip that we needed something stronger to pull our new vacationing pull behind. I started searching all over Florida realized after our first camping trip that we needed something stronger to pull our new vacationing pull behind. I started searching all over Florida, specifically for a pre-owned Diesel 4wd that would fit the bill. After visiting countless dealerships in our area and taking several test spins that ended up very disappointing, I found a vehicle that matched everything we were looking for at Crystal Chevrolet. Unfortunately this was 2 1/2 hours each way to go get the vehicle. At first, over the phone and emails and texts, the salesman was very helpful answering all of my questions, so I asked for an "OUT THE DOOR PRICE". He emailed me back with the OUT THE DOOR price, and I thought this was a fair price for the vehicle. I went ahead filled out my pre application online, and sent in my insurance paperwork, a copy of my drivers license, and even asked to speak to the finance manager about what my interest rate might be with my fairly good credit. Feeling very excited, my family loaded up and we took the 2 1/2 hour drive. When we arrived at the dealership, everyone was nice, and helpful. The salesman went and brought the finance manager out to approve start the financing, and to show me the amount we had agreed upon. Well this is where everything went SOUTH QUICKLY. The price he gave me was almost $4,000 higher than the price we agreed upon. I showed him the email, and he left the room. After "30 minutes" he returned and said "I'm sorry for your drive, and your wasted gas, but we can not sell you the truck for that price". Huh????? Puzzled, I said "this was the OUT THE DOOR price that YOU emailed me, and now you are telling me you can't do that " ??? Very frustrated, but trying to stay calm, I said" I know everyone makes mistakes, but you should HONOR the price you quoted me. He again said he could not do that. Upset, but trying to be understanding, I said "even though this was NOT my mistake, because I have driven 2 1/2 hours with my family, I will split the difference with you, on the price that YOU gave me and the price YOU are now telling me the truck costs". He called his boss and said again, I'm sorry, but I can't do that. That's when I walked out. This is NOT THE WAY YOU DO BUSINESS. If they will do this to me, they will do it to any of you. Don't be their next victim. There are too many dealerships out there who do business honestly.. More

New customer for life I’ve been looking to finance my first car for a little over a month with every visit to other dealerships leaving me feeling absolutely overwhelmed at I’ve been looking to finance my first car for a little over a month with every visit to other dealerships leaving me feeling absolutely overwhelmed at the whole process and that I was nowhere near ready to make the purchase. Larry was the first salesmen that I felt actually had my absolute best interest at heart in every phase of the process. Cannot express just how happy I was with the entire experience. Definitely gained a lifetime customer in me along with multiple families members getting ready to purchase a vehicle that are definitely going to be coming in to speak with Larry first. 10/10 experience highly recommended More

Excellent Service Had an excellent experience with salesman, Tanner McDade and salesman, Michael Watkins when purchasing my 2019 Chevy Equinox Premiere. Was referred to Had an excellent experience with salesman, Tanner McDade and salesman, Michael Watkins when purchasing my 2019 Chevy Equinox Premiere. Was referred to this dealership by my neighbor who also purchased a 2019 Chevy Equinox SUV. More

Purchase of 2019 Chevrolet Traverse Premier in October 2018 We had an excellent experience with our salesmen Tanner McDade and Jeff Hardin when we purchased our 2019 Traverse. Tanner has a complete knowledge of We had an excellent experience with our salesmen Tanner McDade and Jeff Hardin when we purchased our 2019 Traverse. Tanner has a complete knowledge of his products and also the modern technology included in the new vehicles. He is most helpful even post sale with tech questions we have encountered. We also must give kudos to Service, Parts Dept. and Body Shop. All have made the entire experience very pleasant and we feel like valued customers. More

Great dealership TRADED IN 2 VEHICLES TODAY. SALESMAN TANNER WAS VERY HELPFUL AND MADE THE TRANSACTION A PLEASURE. I KEEP GOING BACK TO THIS DEALERSHIP. HAVE BOUGHT 9 TRADED IN 2 VEHICLES TODAY. SALESMAN TANNER WAS VERY HELPFUL AND MADE THE TRANSACTION A PLEASURE. I KEEP GOING BACK TO THIS DEALERSHIP. HAVE BOUGHT 9 VEHICLES FROM THEM ,AND WILL CONTINUE TO DO SO. THE SALES DEPARTMENT GOES OUT OF THERE WAY TO HELP, AND THE SERVICE DEPT. IS ALSO GREAT. TANNER AND JEFF MADE THIS TRANSACTION A PLEASURE. More

Great experience My wife and I are extremely satisfied with Crystal Chevrolet and there staff. Tanner our sales rep was very knowledgeable and helpful. We brought two My wife and I are extremely satisfied with Crystal Chevrolet and there staff. Tanner our sales rep was very knowledgeable and helpful. We brought two vehicles from them. One new and one used. Service department has been great also. More

2019 Equinox After we bought our Equinox, we found that the voice recognition was not working. This is when we met Tanner McDade. Tanner was very dedicated, made m After we bought our Equinox, we found that the voice recognition was not working. This is when we met Tanner McDade. Tanner was very dedicated, made many calls to On Star, and GM trying to find out why voice recognition was not working. When he thought he had a fix, he'd call us to try it. When it didn't work, he made more calls, Tanner never gave up until it was fixed. During all the calls to On Star, Tanner must of finally talked to someone with knowledge. With Tanner"s help and persistence it was finally working. We drove to Crystal Chevrolet to show and tell Tanner. He worked so hard during the three months the voice recognition didn't work to get it working for us. Tanner knew how important it was for us to have the voice recognition working, he never gave up. We wish there were more people like him. Tanner went way beyond expectation for us. We can't thank him enough for all his time, resources, and knowledge. He represents the company with pride and someone who really cares. I think GM should recognize Tanner in a special way. If your looking for a salesman who will treat you right and make sure you are happy, ask for Tanner McDade. Arnold Martin, in the service department, handles our account for service. He always explains what the problem was and how it was fixed. We have always gotten in and out very quickly. Because we are very happen with the service department, we have transferred our Colorado truck for service over to Chrystal Chevrolet. More

Bought 2019 trail Boss We bought our 2019 Chevy TrailBoss from Crystal Chevrolet. Our salesman, Tanner was the best ever! We never felt pressured but he gave us all the info We bought our 2019 Chevy TrailBoss from Crystal Chevrolet. Our salesman, Tanner was the best ever! We never felt pressured but he gave us all the info we needed. He is a real asset to this company. Will send everyone i know to him and this dealership! More

great experience IVE BOUGHT MANY CARS IN MY TIME BUT THIS WAS THE MOST PLEASANT PURCHASE I,VE EVER HAD THE SALESMAN TONY LEMOS TOOK HIS TIME WITH US AND MADE THE THE E IVE BOUGHT MANY CARS IN MY TIME BUT THIS WAS THE MOST PLEASANT PURCHASE I,VE EVER HAD THE SALESMAN TONY LEMOS TOOK HIS TIME WITH US AND MADE THE THE EXPERIENCE GREAT. THE MANAGEMENT TEAM WAS ALSO GREAT NO PRESSURE. WILL BUY THERE NEXT TIME. More