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Jenkins Acura
Ocala, FL
1,229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,229 Reviews of Jenkins Acura
Verified CustomerApril 20, 2023
Very happy with the service department overall. Knowedgeable staff...always courteous and friendly. Alays easy to get an appointment that fits my schedule. Knowedgeable staff...always courteous and friendly. Alays easy to get an appointment that fits my schedule. More
by hmcm86
Employees Worked With
Bernard Luchenbu
April 13, 2023
I was helped immediately. Bobby was courteous, calm, and friendly. He showed me to my loaner car and explained some of the new features he thought I might be unfamiliar with. Bobby was courteous, calm, and friendly. He showed me to my loaner car and explained some of the new features he thought I might be unfamiliar with. I returned the next day as I had left something essential in the console. The car was on the lift and the mechanic had left for the day. Bobby graciously lowered the car and retrieved the item. He's a gem! More
by MRPETESTERN@GMAIL.COM
Employees Worked With
Bobby Craft
April 10, 2023
My sales team was professional and all my questions were answered... the atmosphere was relaxing and refreshments were available. Jenkins Acura gets a Five Star rating from me! answered... the atmosphere was relaxing and refreshments were available. Jenkins Acura gets a Five Star rating from me! More
by rcarlisle1949@gmail.com 7
Employees Worked With
Ron Rivetz
April 10, 2023
The service that we received from Anibal, Sean, and Steve at Jenkins Acura far exceeded my expectations. The service was superior to every dealership that we have been to. Anibal was knowledgeable, personabl at Jenkins Acura far exceeded my expectations. The service was superior to every dealership that we have been to. Anibal was knowledgeable, personable, and friendly (don't let his youthful age fool you). He is the primary reason that we went with Acura over any other vehicle. Sean is literally the hardest-working person I have seen. He worked the best deal possible that fit our needs. He was gracious and kind. Steve was quick and made the financing experience less overwhelming (I signed fewer papers when I bought my home). I could not have asked for a better car-buying experience. I am now a proud member of the Acura family. More
by CANDIES4920
Employees Worked With
Sean Nichols, Steven O'John, Anibal Roman
April 10, 2023
Fast, easy, very professional. They have me great personalized service I'm done thank you They gave me a beautiful loaner vehicle until my service was completed They have me great personalized service I'm done thank you They gave me a beautiful loaner vehicle until my service was completed More
by NOEMAOL@GMAIL.COM
Employees Worked With
Bernard
April 10, 2023
Excellent customer service & very helpful in finding a used vehicle to meet my needs. Finance manager was very helpful & explained everything that I needed to know. used vehicle to meet my needs. Finance manager was very helpful & explained everything that I needed to know. More
by Diane Miller Batka
Employees Worked With
Ron Rivetz, Jeff Wilder, Timi Thomas
April 05, 2023
Gage and Steve were both fantastic to work with on the purchase of our RDX! Both were very knowledgeable, with no pressure and were always courteous. This purchase took over a month because of the lack of purchase of our RDX! Both were very knowledgeable, with no pressure and were always courteous. This purchase took over a month because of the lack of a specific RDX. More
by COL George R Nelson
Employees Worked With
Steven O'John, Gage Girton
April 05, 2023
Timi and Anibal went above and beyond to show me the car that I had driven an hour and a half to look at. I wasn’t able to be at the dealership during standard hours and Timi found me looking around the lot that I had driven an hour and a half to look at. I wasn’t able to be at the dealership during standard hours and Timi found me looking around the lot after 8:30 and stopped to ask if she could help. I explained the situation and she found the car and called the salesman, who came back to the dealership, so I didn’t go home, without seeing the car. Anibal was able to get me the purchase agreement the next day and I then made an appointment to come back on Sat to test drive and finish the purchase. They both did an exceptional job of just listening to my needs and my situation. Neither of them pushed or tried to pressure me to “close the deal”. I made it very clear what Acura RDX I was looking for and going to purchase. It was refreshing to not have the stereotypical car sales experience. At some point we will upgrade to a newer RDX or possibly an MDX and your dealership will be our first choice. More
by Mkrekel65
Employees Worked With
Cesar Rios, Timi Thomas, Anibal Roman, Brandon Lewis
