Jeffrey Kia
Roseville, MI
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190 Reviews of Jeffrey Kia
My experience at the Kia service center was great. I arrived early and they got my vehicle right in ahead of schedule. They were prompt with the work and everyone was friendly. I would definitely retu arrived early and they got my vehicle right in ahead of schedule. They were prompt with the work and everyone was friendly. I would definitely return for any future needs with my Kia. More
Ken provided outstanding customer service, from honoring an online coupon to handling my fuel reimbursement. He was extremely thorough in going over my 360 safety inspection and didn't try to sell me unnec an online coupon to handling my fuel reimbursement. He was extremely thorough in going over my 360 safety inspection and didn't try to sell me unnecessary services. The service was performed in a timely manner for it being a Saturday and they even vacuumed my vehicle which no other Kia dealership service center has done. Fast, Friendly, Thorough, Honest. A+. More
Extremely happy with the service/ experience. Christian is just the "BEST"! He is the only reason I bought a Kia from this dealership! And, the customer service Kia provides is top notch! Love the fact is just the "BEST"! He is the only reason I bought a Kia from this dealership! And, the customer service Kia provides is top notch! Love the fact that they will drop me off and pick me up when my car is finished. It's great to not have to ask a friend or relative to drive you around. Thanks much! I'll see you in a few months! More
My first visit was a breath of fresh air. All of questions and concerns and more were answered. If you value great service...this is the place. questions and concerns and more were answered. If you value great service...this is the place. More
I typically work with Christian when I come in and am always impressed by his professionalism and dedication to customer service. The overall treatment from this facility is great. I have contemplated always impressed by his professionalism and dedication to customer service. The overall treatment from this facility is great. I have contemplated going to other service centers but the quality of service cannot be surpassed. I am going to be in the process of looking for a new vehicle soon and plan to utilize Jeffrey because of its service. More
Very pleasant experience overall. They did a great job at explaining the important details and I knew exactly what contract I was getting myself into. explaining the important details and I knew exactly what contract I was getting myself into. More
A wheel bearing was making noise on my 2011 optima ex. Summit Place Kia wanted to keep the car for 3 days. I couldn't get a ride home so they said to try Jeffery Kia. Without an appointment I was seen rig Summit Place Kia wanted to keep the car for 3 days. I couldn't get a ride home so they said to try Jeffery Kia. Without an appointment I was seen right away. Mark got my paperwork done quickly and showed me to the waiting room. After 15 minutes the service manager came and told me the repair is covered under warranty and offered me a ride home instead of waiting 3 hours. If my Optima ever needs service I'll be back ! They went above and beyond Summit Place Kia. Thanks again for the excellent service ! More
Hit a pothole and ruined my tire. Had tire insurance and Ken did a great job in helping us. What else can I say, it has always been a good experience with this dealership. Ken did a great job in helping us. What else can I say, it has always been a good experience with this dealership. More