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Jeffrey Honda
Roseville, MI
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498 Reviews of Jeffrey Honda
Tom is the best!!!! He always makes sure that my car is in top top shape when o receive it back from service. Thank you Tom for always being professional!! in top top shape when o receive it back from service. Thank you Tom for always being professional!! More
Everything went well even with the ongoing pandemic. Questions I had were answered on service maintenance. While waiting for my vehicle to be serviced, Gloria Hawkins answered my questions on new vehicl Questions I had were answered on service maintenance. While waiting for my vehicle to be serviced, Gloria Hawkins answered my questions on new vehicles. More
Gloria Hawkins was the most pleasant and professional salesperson I've ever had, and I've purchased Honda's every three(3) years since 1991. She answered every question, concern, and attended me with car salesperson I've ever had, and I've purchased Honda's every three(3) years since 1991. She answered every question, concern, and attended me with care. She should be commended for her service. Thanks Gloria More
Everyone was very nice. I dealt with Ryan. He was very polite and accommodating. Took great care of me. He got me my extra key, got the tire locks off and rotated my tires. I will be back! polite and accommodating. Took great care of me. He got me my extra key, got the tire locks off and rotated my tires. I will be back! More
I purchased the vehicle I wanted at the price I wanted to pay. The team at Jeffrey/Tamaroff Honda made the whole process very easy. I want to thank Jake for showing me the different options about the car my pay. The team at Jeffrey/Tamaroff Honda made the whole process very easy. I want to thank Jake for showing me the different options about the car my wife and I desired. He was very accommodating, friendly and respectful. I appreciate his honesty and willingness to research the answers to questions he was unsure about. I would encourage others to consider going to Jake at Jeffrey/Tamaroff Honda to purchase their next Honda vehicle. More
Final Edit: I have had the car for a month this week. I have replaced the car battery($200.00), key fob batteries ($12.00), and replaced the push-button start ($400.00). The car battery after being strande have replaced the car battery($200.00), key fob batteries ($12.00), and replaced the push-button start ($400.00). The car battery after being stranded while out shopping and having to ask for a jump from a stranger. The push-button start on their recommendation as the vehicle was having challenges starting. I have been advised since the vehicle was sold as is (three weeks ago) I am on my own. Vehicle is running fine now, but after being stranded out shopping in the first month of ownership, it definitely creates trust issues and buyer's remorse. I wish Jeffrey well with their future endeavors, however, if I could do it over again, I would not select Jeffrey as my dealership. EDIT: I just posted this review with four stars and minutes after I receive a call to inform me there is outstanding service charges no one informed me about two weeks ago. This is on top of being charged for batteries for a key fob for my purchased used vehicle 5 minutes after signing. This is on top of having to remove corrosion from the battery because the car had starting issues, but was told there wouldn't be an issue because it had used car inspection before going up for sales. So if you would like to be nickel and dimed on a used vehicle, I recommend checking out Jeffrey Honda's used lot. :) This edit will be removed should there be a resolution. The heroes of my visit were the Jeffrey Honda Service Department and Sarah in the sales department who provided exemplary service on my visit. Service department delivered bad news in a clear and empathetic way while Sarah worked with my finances to get me into a used vehicle quickly. I can be a bundle of nerves when it comes to spending money, however, I am grateful for their professionalism and kindness which made me confident I was making a good decision. I did work with Rick in sales who provided mixed information on sales price and neutral service interactions. I was advised the price was fixed and could not be lowered because it was the best in town, however, when I took the vehicle for a test drive it was advertised as a different lower price then what Rick told me the dealership could go. In the end I received the lower price, however, he was not thrilled about this and I was not thrilled about being treated like a number. So we both lose? More
Gloria Hawkins was Professional, pleasant, caring and she answered my questions. Ms Hawkins explained product and advised me to call if any questions or concerns. She understood that it was/is a lot of infor answered my questions. Ms Hawkins explained product and advised me to call if any questions or concerns. She understood that it was/is a lot of information to consume at once. Also Ms Hawkins was so patient! More
Love Jeffrey Honda, my wife and I have been purchasing our vehicles and servicing them at Jeffrey for almost 30 years. The service is always prompt, professional, efficient, well-done, and affordable. T our vehicles and servicing them at Jeffrey for almost 30 years. The service is always prompt, professional, efficient, well-done, and affordable. The people at Jeffrey are friendly and helpful, Would recommend this dealership to friends and relatives to purchase and service their vehicles. More
Excellent and timely service. Ryan is the best to work with and why we come back! We trust his recommendations as well and have serviced 2 Honda’s and have always had a great experience! with and why we come back! We trust his recommendations as well and have serviced 2 Honda’s and have always had a great experience! More