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Jeffrey Honda

Roseville, MI

4.9
505 Reviews

30800 Gratiot Road

Roseville, MI

48066

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505 Reviews of Jeffrey Honda

January 10, 2025

The service advisor was very professional- Tom bent over backwards to assist in helping me. Extremely satisfied with the results! More

by Mrmzr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hall
Jan 31, 2025 -

Jeffrey Honda responded

Mrmzr, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2025

Megan from the Service Dept. was very nice. She explained that besides changing the oil other things would be checked out on the car. When the work was done I left feeling satis More

by lgraczyk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Clanin
Jan 31, 2025 -

Jeffrey Honda responded

Hi Lgraczyk, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

January 06, 2025

EXCELLENT SERVICE AND SPEED, AND PRICES WERE OK. IMPROVEMENTS: DONT BAIT-AND-SWITCH THE OIL-CHANGE SPECIAL (3 FOR 1 WAS ACTUALLY 2 FOR 1), AND HAVE HOT COFFEE IN THE WAITING ROOM. More

by DETROIT DANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Hall
Jan 31, 2025 -

Jeffrey Honda responded

Thank you for choosing Jeffrey Honda. We apologize for any confusion regarding the 3-for-1 oil change coupon—it is indeed valid as stated, and we’d like to make it right for you. We also appreciate your feedback about the lack of available coffee in our waiting room and will address this issue. Please feel free to contact us at support@jeffreyauto.com at your convenience.

January 03, 2025

Great service! Melissa Laury is the best salesperson. Caring to make sure everything done in a professional manner. More

by eamill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Laury
Jan 31, 2025 -

Jeffrey Honda responded

Eamill, we are so happy to read such a great review about Jeffrey Honda! We hope to be of service to you again in the future. Best wishes, Jeffrey Honda

December 20, 2024

Professional polite answers all questions and concerns. I cannot say anything I would want to change about my encounter. More

by janolsen7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pettway III
Jan 31, 2025 -

Jeffrey Honda responded

Janolsen7, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

December 13, 2024

Charles provided great service when we brought our vehicle to the dealership the other day. More

by mdillenbeck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pettway III
Jan 31, 2025 -

Jeffrey Honda responded

Mdillenbeck, we're happy you found our staff to be so supportive during your experience here at Jeffrey Honda. We hope to see you soon!

December 08, 2024

Charles was very informative polite and helpful. The work was done much faster than anticipated. More

by bsmichigan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gloria Hawkins, Charles Pettway III
Dec 12, 2024 -

Jeffrey Honda responded

Bsmichigan, we're happy you found our staff to be so supportive during your experience here at Jeffrey Honda. We hope to see you soon!

November 27, 2024

Charles was very helpful setting up my appointment and once arriving apologized for being possibly late on receiving my clarity back early because a tech called off and they were short help. However, He More

by sooz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Pettway III
Dec 12, 2024 -

Jeffrey Honda responded

Sooz, we are very happy we could provide you with a positive experience! We can't wait to see you again, have a great day.

November 17, 2024

Consistent stellar service from Sales person Melissa and service rep Tom. Always clear communication and follow through. More

by Laford00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Laury, Tom Hall, Charles Pettway III
Dec 12, 2024 -

Jeffrey Honda responded

Laford00, we're delighted to hear that our staff provided such great support during your time at Jeffrey Honda. We can't wait to welcome you back on your next visit!

November 13, 2024

Mr. Pettway provided efficient and polite service. He answered all questions and gave complete information More

by wodecki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pettway
Dec 12, 2024 -

Jeffrey Honda responded

Wodecki, we're thrilled to hear about your positive experience with our team! We're always here to help if you need anything else. Take care!

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