Jeffrey Acura

customer service Even though it was Saturday afternoon, Matt patiently listened when my 2005 Acura RL suddenly stopped running due to worn out alternator. It was in fo Even though it was Saturday afternoon, Matt patiently listened when my 2005 Acura RL suddenly stopped running due to worn out alternator. It was in for evaluation first thing Monday morning and repaired. Then when I told Matt I would have to arrange a ride to the east side, he said he would have car delivered to my house over 25 miles away. That's what I call excellent customer service... More

Service for Acura MDX - recall work Went in to get the MDX recall work, the work was performed satisfactorily, The overall experience was great and pleasant. Also was told about futu Went in to get the MDX recall work, the work was performed satisfactorily, The overall experience was great and pleasant. Also was told about future service that would be needed. Very pleasant experience. More

Service I purchased my MDX at Acura and have all service done at the facility. Matt Smith, the service manager, is very professional and very accommodating. I purchased my MDX at Acura and have all service done at the facility. Matt Smith, the service manager, is very professional and very accommodating. All service needs are explained in full detail. The staff is friendly and the facility is designed for customer comfort. More

service Very efficent and courteous love that you get your vehicle picked up and a car to drive.this makes having to get repairs less stressful Very efficent and courteous love that you get your vehicle picked up and a car to drive.this makes having to get repairs less stressful More

Great Job! Matt is always pleasant informative and flexible when I get service on my Acura I travel 80 miles for this good service Thank You Matt Matt is always pleasant informative and flexible when I get service on my Acura I travel 80 miles for this good service Thank You Matt More

Acura MDX service I called the service department around 10:00 AM and was able to obtain a service appointment for 11:30 on the same day. Service employees were ready I called the service department around 10:00 AM and was able to obtain a service appointment for 11:30 on the same day. Service employees were ready to take my vehicle when I arrived and completed the work in less than an hour. Everyone was courteous and friendly. More

Got in the same day I called. Multi point inspection and services in onlya couple of hours . Excellent customer service. Everything was noticeably better after the work was done. Good price. Good explanatio services in onlya couple of hours . Excellent customer service. Everything was noticeably better after the work was done. Good price. Good explanations of what was wrong and why it should get fixed/necessity to fix More

Matt got our car in and finished the same day. I had the use of a loaner and was able to use my day productively while the car was being serviced. use of a loaner and was able to use my day productively while the car was being serviced. More

I understand the weather was bad so the car was not washed but they did not vacuum the car. I paid for full service price and did not receive what I paid for. washed but they did not vacuum the car. I paid for full service price and did not receive what I paid for. More

i purchased my rdx from steve last week,this was by far the best sales experience i have ever had with a car purchase, steve was great with the explanation of features on my new car, his follow up after th the best sales experience i have ever had with a car purchase, steve was great with the explanation of features on my new car, his follow up after the sale was a nice touch, on a scale of 1 to 10 i give him a 20. More