
Jeff Wyler Toyota of Clarksville
Clarksville, IN
Filter Reviews by Keyword
By Type
Showing 1,166 reviews
I actually arranged to buy my vehicle from out of state while moving between North Carolina and California. I was due for a new truck and planned to stop in the Kentucky area where I'm originally from to while moving between North Carolina and California. I was due for a new truck and planned to stop in the Kentucky area where I'm originally from to buy a new truck here because I knew I'd be treated well by the Wyler automotive family. This was my second purchase from a Wyler dealership--in both cases I couldn't have asked for a better experience. Jeff Wyler Toyota of Clarksville was happy to accommodate my unique situation. The sales associate I worked with, Tom, was very knowledgeable and really went the extra mile to get me exactly the vehicle I wanted. He followed up a few days after purchase to ensure the vehicle was meeting my needs and to ensure I was satisfied. Joe, in finance, was also very helpful in working the best possible financing. I'd highly recommend this dealership and expect this won't be my last purchase from Wyler. You can't go wrong buying here. More
Very professional and friendly. There was some difficulty with the installation of our starter, but I'm sure that was the fault of the third-party the company uses. People can be busy sometimes a difficulty with the installation of our starter, but I'm sure that was the fault of the third-party the company uses. People can be busy sometimes and we understand. However, we were promised by a certain date, and that is what just made us a bit upset. Nonetheless, Wyler Toyota is the place where I will come back to purchase again and refer others to purchase. More
Great experience. Love my car. Never felt more comfortable at a dealership. Salesman was very helpful and knowledgeable. I would definitely recommend to others looking for a car. comfortable at a dealership. Salesman was very helpful and knowledgeable. I would definitely recommend to others looking for a car. More
Mr. Coulter was on the phone when I arrived, and another employee met me and said he would start the paper-work. I do not remember his name, but he was very helpful and directed me to the waiting area. Mr employee met me and said he would start the paper-work. I do not remember his name, but he was very helpful and directed me to the waiting area. Mr. Coulter did come in and explained the services to be performed and the cost. He later returned to explain that the cost would be more than quoted due to finding some minor problems that were fixed (new windshield wipers and a new plug). When the car was ready, Mr. Coulter let me know where the car was and then showed me to the pay window. I have always found the employees and the service to be excellent at Jeff Wyler Toyota. The provided refreshments are a nice touch; however, the chairs are not comfortable for me while sitting and waiting. When leaning back, I feel like I am going to slide out on the floor. Overall, however, the visit was pleasant; and I will return when my Toyota needs servicing. I do love my Toyota and have owned one since buying my first one in 1988. More
I liked the customer friendly environment and especially liked it when the sales people recognizes "ME"-the single lady-as the buyer and not the male family member or friend I bring with me as the potential liked it when the sales people recognizes "ME"-the single lady-as the buyer and not the male family member or friend I bring with me as the potential client. More
Wassim was excellent to work with from beginning to end in my new car purchase. He was knowledgable and attentive and did everything he could to make my car buying experience enjoyable. in my new car purchase. He was knowledgable and attentive and did everything he could to make my car buying experience enjoyable. More
Very accommodating as far as scheduling and were able to complete the work on time. They also provided good advice regarding routine maintenance needs of the vehicle and informed me which services were cov complete the work on time. They also provided good advice regarding routine maintenance needs of the vehicle and informed me which services were covered under my warranty. More
I was trying to get a bottom line rough estimate on a new car including taxes, licensing, and other dealer charges through emails and I never did get one. I had even supplied them with complete information o car including taxes, licensing, and other dealer charges through emails and I never did get one. I had even supplied them with complete information on my trade in, including the VIN. I made sure they understood that I realized the offer would be contingent on both parties checking out the other's vehicles. Originally I had submitted an offer through their "make an offer" button on their website after which I was told that we could work out a deal but after asking several times for either an acceptance of my offer or a counter offer I was just repeatedly told to come on in and talk about it. I live in another state and didn't want to drag my family in unless I was fairly certain we could really make a deal but they never did tell me what their bottom line was. I purchased the exact same car from a competitor the very next day. More
Scott went over and above what was needed to find the exact vehicle that I wanted. He was very professional and I would not hesitate to recommend him to anyone who is searching for a car. I am very ha exact vehicle that I wanted. He was very professional and I would not hesitate to recommend him to anyone who is searching for a car. I am very happy with my new car and want to thank him for helping me to find it. More