Jeff Wyler Toyota of Clarksville
Clarksville, IN
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Insightful salesman made this easy! D'Andre Ginyard made it easy to buy a car. He helped by directing the discussion after he examined my wish list. He was able to help sort out my wish D'Andre Ginyard made it easy to buy a car. He helped by directing the discussion after he examined my wish list. He was able to help sort out my wish list and the available cars and find the perfect car for me. He led the discussion without pressuring and as a result I have a new Avalon that is one sweet sweet ride! Mr. Patillo did a Great job introducing me to all the bells and whistles on my car. He's a genius! One suggestion to the dealership: find a way to streamline the paperwork process. It was graciously and adeptly handled by the gentleman in charge, but it still took way too long. There must be a way to do this faster. More
Pleasant car buying experience Juan Medina at Jeff Wyler Toyota made a potentially stressful car buying experience a breeze. Although i had done my research already online and knew Juan Medina at Jeff Wyler Toyota made a potentially stressful car buying experience a breeze. Although i had done my research already online and knew which pre-owned Camry Hybrid i was after he made an effort to ensure i understood all about the vehicle. When it came to agreeing the price Juan was my advocate when it came to negotiating the discount with his management. He represented my requests very well and played an excellent 'good cop' to his bosses 'bad cop'.. I'd also like to point out that for the full 3 hours i was in the dealership i had my three year old with me. Jeff Wyler lay on a fair amount of toys and games which kept her occupied. Juan was very accommodating about doing some of the paperwork with ,me in the child's play area!! More
Great experince Larry was very precessional and very helpful. He made me feel that he cared about getting me into the best car possible thank you. Christ Jesus is al Larry was very precessional and very helpful. He made me feel that he cared about getting me into the best car possible thank you. Christ Jesus is all we need to concure the evil that is in the world thank you (Larry). More
Great customer service He did a great job helping me and my dad find me a new car today. I would definitely recommend him to a friend. Great guy to work with when you need c He did a great job helping me and my dad find me a new car today. I would definitely recommend him to a friend. Great guy to work with when you need car. Thanks again Larry. More
Tremendous service and understanding From the get go Lakin Hatton was very courteous, I am a former marine and am used to car dealerships near military bases always trying to take advanta From the get go Lakin Hatton was very courteous, I am a former marine and am used to car dealerships near military bases always trying to take advantage of clients, so needless to say I was skeptical. I took a new job that requires a lot of driving so I wanted a car that got better mileage than my 2012 impala did, Lakin showed me the 2015 prius' that I was inquiring about. After we found the one I wanted and started the paper work I received a troubling phone call, basically there had been a mistake with the figures I was using to base the deal off of on my end. I immediately called Lakin before he put any more effort into the deal. After I explained the situation both he and Derwin Hunt spoke to me, and were very understanding as I kept apologizing for my mistake, I felt very embarrassed from my error. But they were actually able to make an astronomical deal that I never thought we could've made. We finished the deal and I thanked both of them for all of their help, (something I've never previously done to employees at a car dealership) and left the lot with no buyers remorse or feeling as I had been bamboozled as I have felt in the past. Would highly recommend and will definitely be back. More
Overall very satisfied Dealt with Chris Hill purchasing our new Toyota Highlander. He was very friendly, laid back, and not pushy in the least. Of course there was haggling Dealt with Chris Hill purchasing our new Toyota Highlander. He was very friendly, laid back, and not pushy in the least. Of course there was haggling and negotiating but he was great. The other guy (won't mention names) was almost to the point of being rude when negotiating. I understand the game, but it nearly pushed me away from the deal as I am a straight shooter and the same deal could have been made without extra hassle. Overall, very satisfied and pleased with the purchase and extremely happy to deal with Chris and would do so again. Therefore, my rating is based just on my dealings with Chris and not "the other guy" More
Worst buying experience ever Worked for several weeks with this dealer and promised multiple prices and inventory. Once a deal was met all paperwork was signed and I left with th Worked for several weeks with this dealer and promised multiple prices and inventory. Once a deal was met all paperwork was signed and I left with the car. The dealership pulled my credit and approved my finance purchase (my credit score was over 765 before dealing with this dealer). Agreed to trade my car as they said it would save on taxes and reduce my interest rate. Two days later Tony Kron calls me and states they should not have accepted my trade (car was reviewed by their mechanic on site and title was given to them onsite as well and no issues were mentioned). Tony said I had could finance the car for the full price or come pick up my car and bring theirs back. No other options given. No concerns over the multiple credit pulls they hit my credit for and no concerns for the time and miles driven to their dealership for this purchase (they are over 1.5 hours from my house). I would avoid this dealership. Plenty of other honest and customer friendly options to choose from. More
The Mustashe Rode in on the Harley, the wife choise the truck (Tundra duble cab) with all the extras. The sales crew, Tyyu and Derwin worked diligently to make the Rode in on the Harley, the wife choise the truck (Tundra duble cab) with all the extras. The sales crew, Tyyu and Derwin worked diligently to make the deal happen. Once the deal was cut and dried, the wife drove the new truck home and i on the bike? Thanks to these two fine gentleman we are the proud owners of our 4th Toyota pick truck. Needless to say the atmosphere was very relaxted. Please note: The harley and mustashe helped. More
Jeff Samuels We really appreciate Jeff's follow up to our questions and the time he has taken to answer our questions. He didn't stop helping at the sale. He con We really appreciate Jeff's follow up to our questions and the time he has taken to answer our questions. He didn't stop helping at the sale. He continues to follow up and is very prompt at responding to questions. Thank you Jeff! More
Ron Berry Ron is always knowledgeable about service needs for my vehicle and explains costs prior to providing service. I have never been charged more than advi Ron is always knowledgeable about service needs for my vehicle and explains costs prior to providing service. I have never been charged more than advised, sometimes final cost has been less than advised which is greatly appreciated. More