Jeff Wyler Toyota of Clarksville
Clarksville, IN
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5000 mile check-up My 5,000 mile maintenance was due, called for appointment, got right in, received excellent service, very timely and professional. Was back on the ro My 5,000 mile maintenance was due, called for appointment, got right in, received excellent service, very timely and professional. Was back on the road in 30 - 45 minutes. More
Excellent Service I choose Jeff Wyler Toyota of Clarksville because of their excellent service, professionalism and hospitality while at their establishment. They have I choose Jeff Wyler Toyota of Clarksville because of their excellent service, professionalism and hospitality while at their establishment. They have always been efficient and prompt and explained all needed maintenance to my satisfaction. Their shuttle service is very convenient - I really do appreciate this kind of service in today's business world. More
Flew in from Maryland. Would do it again. Purchased a 4runner TRD Pro (very hard to find) from Jeff Wyler Toyota. Dealt with Juan Medina who was very professional and excellent communicating w Purchased a 4runner TRD Pro (very hard to find) from Jeff Wyler Toyota. Dealt with Juan Medina who was very professional and excellent communicating with me. I had to wait about a month and a half for the vehicle to arrive from Japan and Juan updated me on tracking information every week or so. They picked me up from airport in Louisville which is about 15 minutes away from the dealership and about one and a half hours later i was on my way back home to Maryland. The only complaint i have was with the finance manager, Jessica. She tried to be tricky and add an extended warranty into the final financing deal when i had clearly declined it. Also, buying out of state she charged me my home 6% tax which she was not supposed to. I had some issues when i tried to register the vehicle back at home but after calling Juan and explaining what was going on we were able to resolve the problem and i was Fedex'd overnight a check refunding me the taxes i was charged. Do yourself a favor and go to Juan. More
I have always had a great experience with this dealership. Every time I have been there I have had excellent service from buying to service. I have always dealt with Russell in the service department and wi Every time I have been there I have had excellent service from buying to service. I have always dealt with Russell in the service department and will continue as long as I can. I have sent members of my family to Russell. He is a great asset to the dealership and hope he stays in the position he is in for as long as he wants. More
Quickest time finding New car for lease I went to Jeff Wyler Toyota after visiting some other dealers including another Toyota dealer. I walked in, met Tripp Davis, and let him know that if I went to Jeff Wyler Toyota after visiting some other dealers including another Toyota dealer. I walked in, met Tripp Davis, and let him know that if he came back with the best price on the highlander I would make the deal right then. I knew what I wanted which made things smoother. He came back with the price and then I told him to calculate the 36 month lease cost. He came back with a great deal and I was out of there in about a hour. They had to get the car from another dealer but we picked it up in three days with a full tank. Signing all the paperwork took a bit of time but they had it all lined out and ready to go. No high pressure and quick service. Great job!!! More
Great customer service. Russell Coulter has been my go to guy for 15 years. Always well taken care of and in the quickest time. Very knowledgeable and he always responds to t Russell Coulter has been my go to guy for 15 years. Always well taken care of and in the quickest time. Very knowledgeable and he always responds to the needs of his customers with their best interests at heart. Thanks for all of your help. More
Great customer service!! Russell is fantastic to work with!!!! He is courteous, patient, very knowledgable and eager to make sure the customer is happy and taken care of. He Russell is fantastic to work with!!!! He is courteous, patient, very knowledgable and eager to make sure the customer is happy and taken care of. He is the best service person they have! More
Bought my 2nd Toyota Prius from them (2008, 2016) I had a very good to excellent experience in buying a 2016 Prius 3. Juan Medina was my sales agent. he was friendly, courteous, very informative, and I had a very good to excellent experience in buying a 2016 Prius 3. Juan Medina was my sales agent. he was friendly, courteous, very informative, and cooperative. We moved from picking the car that I was looking for, doing a test drive, to haggling over the price. He was very good in answering questions and explaining the various features, both those I was familiar with and those I was not. He was very informative and clear in his presentation of the 'numbers' involved both on the new car and my trade-in. It took a little longer than I had planned but I believe I got a very decent deal. I could have haggled a little longer, but... He got the car ready for me, got me on my way and even called me that I had left some things in the glove compartment (which I very much appreciated!). He got my cell phone set with Bluetooth and answers all my questions. I would certainly recommend Juan to others. I met with Nathan for much of the paper work signing and he was very helpful too. The show room is clean and attractive and everyone is courteous and friendly. They give a very good impression. I had a good experience 8 1/2 years ago and very good yesterday. I would recommend them to any one. JTG, Louisville More
Service Department at Jeff Wyler of Clarksville always tops I purchased my last two vehicles from Jeff Wyler Toyota and would go to no other place for service. The sales department is good to excellent, and th I purchased my last two vehicles from Jeff Wyler Toyota and would go to no other place for service. The sales department is good to excellent, and the service department is consistently excellent. I have been going there for 18 years, and every encounter, no matter what the issue, is handled professionally and courteously. With my most recent vehicle (Scion), I have dealt mostly with ERIC WALTHALL, and he provides excellent service. I often have probably too many questions, but he always takes time to explain stuff in terms that I can understand. He is an excellent service advisor. More
very good Jason Duff Tracy Leet and me Chris had a very good experience with Jason. Unlike at other dealers he gave us the confidence and choices of cars we could purchas Tracy Leet and me Chris had a very good experience with Jason. Unlike at other dealers he gave us the confidence and choices of cars we could purchase. No one else at any dealer would help us in that way.We original wanted a Honda CRV OR Toyota Rave 4 but we couldnt do it at this time. More