Jeff Wyler Toyota of Clarksville

My Jeff Wyler Toyota of Clarksville salesperson lied to me about the car that I test drove. Then my salesperson promised they will follow up with me, but they never follow up with me. Unprofessionalism a me about the car that I test drove. Then my salesperson promised they will follow up with me, but they never follow up with me. Unprofessionalism and lack of transparency and unethical business practices. More

Bait & switch xx! Test drove used car that was new on the lot. Asked for specifics on dealer fees, then made as-is cash offer over phone which was accepted. Made ap Test drove used car that was new on the lot. Asked for specifics on dealer fees, then made as-is cash offer over phone which was accepted. Made appointment for 9AM next morning to pick up. Friend brought me to lot, should have been easy-peasy. Paper laying on salesman's desk had my numbers, but the total was over $2,400 extra, dealer add-ons in small print. They told me it was the wrong paper, brought out another one with $200 in extra fees over what was negotiated. Then they told me the car needed to be inspected before I could take it, so if I'd buy it they could put me at the top of the list for maybe Monday. Then had two salesman standing by our table going into bully mode telling us everybody has to pay their fees. Waste of time, total xx and zero customer respect. Should have read the other reviews here first, because same salesman was mentioned here a year ago. One star because you can't click zero. Toyota should be embarrassed to share their logo with this establishment. Never again! More

I have bought from there before and gave me the best service that there is. I just bought my truck from them now and gave me the best service and what ever I need or needed. They make you fell great t service that there is. I just bought my truck from them now and gave me the best service and what ever I need or needed. They make you fell great there. Always go out of the way to help you. They make sure you get your vehicle what you want. I will and always will tell people about them and always will buy from them. I am so pleased with them. If your looking for a new vehicle go to them. I promise you will be happy and pleased with them. I know I am. More

My wife had a fender bender last Dec. that damaged her car. Took it originally to a dealership in Louisville for repair. Was told had to order parts, a month later parts not in. That repe that damaged her car. Took it originally to a dealership in Louisville for repair. Was told had to order parts, a month later parts not in. That repeated for 4 months. Went to Jeff Wyler in Clarksville, In. Was told I’ll order parts and call you. A week later was told to bring it in and I could have it back in a couple weeks, they would call me. Four days later another call saying my car would be ready Monday. That’s service. Just picked it up ( a week earlier than promised) paint blended beautifully and repair not noticeable. Absolutely would recommend them to anyone… More

Jeff Burton sent me the price for a new tundra capstone which was msrp , I agreed to buy it then they sent me the invoice to buy and it had a 20k markup. Such a waste of time and deceitful sales people . D which was msrp , I agreed to buy it then they sent me the invoice to buy and it had a 20k markup. Such a waste of time and deceitful sales people . Don’t trust any number they put on cars.com or their website! More

I purchased an extended warranty on a two and a half year old car that i actually bought at THAT dealership last week. The guy in their "finance office" who sold it to me said I could cancel at any time. old car that i actually bought at THAT dealership last week. The guy in their "finance office" who sold it to me said I could cancel at any time. I ran some numbers and further studied the terms of the warranty and came to the conclusion that it was a horrible deal deal (in a year and a half the amount I would have paid for this warranty would have been more than the blue book value which is the most they would pay out no matter what went wrong) so I called back the next day to cancel. I called three times before I could get an answer, ANY answer and finally wound up talking to some receptionist who said she would leave the guy a message. Of course I never got a call back. I've called for five straight days since and nobody has called me back. I ended up cancelling my credit card to keep them from debiting it. This is a sleazy outfit. Do NOT get involved with these people. You'll be sorry. More

Bought a used car there, worked on a tentative price over the phone, when I showed up they would not give me the price talked about plus added about 2500 in other fees that were non negotiable since they had the phone, when I showed up they would not give me the price talked about plus added about 2500 in other fees that were non negotiable since they had already been installed (supposedly). After haggling finally bought car even though I was lied to because I liked the car. Only to find out on the way home that the already installed 1495 certified pulse technology was not even installed. Have been calling non-stop for two weeks with no returned calls or answers. This is the worse dealership I have ever encountered and I am 60 years old!!! Out right lie to your face with a smile, horrible dealership and worse people. More

I purchased a new Toyota Tacoma TRD sport 6 speed manual, but hated the manual transmission, took it back with less than 300 miles to ask for a trade, they traded me but screwed me over 8 grand!!!’, the fina but hated the manual transmission, took it back with less than 300 miles to ask for a trade, they traded me but screwed me over 8 grand!!!’, the finance manager she was so rude to me!!! Because she didn’t know how Navy federal loans work!! Being retired military, it was shocking the way I was treated, horrible customer service period….., don’t buy a new vehicle there!!!’ , I’m still so upset on how I was treated, I’m thinking super hard about selling or trading my Toyota off and never buying another Toyota vehicle!!!!!! More

Old school dealer experience with poor information, high pressure nonsense that ultimately led me to walk away from a purchase. I was told that someone else came to look at the car, but passed because they pressure nonsense that ultimately led me to walk away from a purchase. I was told that someone else came to look at the car, but passed because they couldn't drive a manually Lucky me, I better hurry and drive two hours down. Sent my info to get financing settled and they kept pressing me for a deposit (without details of what that meant). They also stated that I better hurry or they'll wholesale it. I started to head to the dealership after the weekend and got a text saying "don't come, I can't sell you the car. It still needs a safety inspection" I inquired so much about this car and did my part. They expertly wasted my time. Maybe you'll have better luck. More