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Jeff Wyler Toyota of Clarksville
Clarksville, IN
1,165 Reviews
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March 15, 2017
Made my truck leasing happen very easily Understood my needs and desires and was able to work with me to get the deal that I wanted. Very straight forward and helpful salesperson who knows hi Understood my needs and desires and was able to work with me to get the deal that I wanted. Very straight forward and helpful salesperson who knows his product line. More
by Tuslogdet52
Employees Worked With
Chase, Finance, Dustin Bledsoe
March 15, 2017
BUYER BEWARE! My honest review of my buying experience with Jeff Wyler Toyota of Clarksville: Dustin Bledsoe was my saleman and he was great. Dustin was cordial, ni My honest review of my buying experience with Jeff Wyler Toyota of Clarksville: Dustin Bledsoe was my saleman and he was great. Dustin was cordial, nice, and attentive without being overbearing which is not an easy feat. He did a great job and I wouldn't mind going to him in the future to get another car. But I did not have a pleasant experience with Jeremy Knox, the Floor Manager. The very first time I inquired about the Tacoma was through Autotrader. Jeremy was the first person I spoke to from the dealership. He called me back when I inquired through Autotrader. He informed me about the truck and all of its features, price, mileage, etc. I specifically asked if this Tacoma had the upgraded JBL sound package, to which he replied yes. Fast forward a couple of weeks, I am in Louisville Kentucky for work. I took an Uber to your dealership since I knew you had this truck and I had some free time that week since I had a short work week. Met with Dustin, did the test drive, everything was great. I looked behind the back seats and what do I find? Empty storage, which means it did not have the upgraded JBL system. So there was the first lie I was told from Jeremy. When we came to the negotiations of the price, Jeremy, Dustin, and I sat around a table and discussed the price. Jeremy told me that the Certified Pre Owned warranty was worth the money since it would add additional miles and years to the Powertrain Warranty of the original manufacturer warranty, which it does. I did not see the value in it, until Jeremy told me the CRAWL control feature would be covered by the Powertrain Warranty. Since I knew this was a new feature on the Tacomas, I bit and agreed. After I took home the truck, I wanted to make sure that what I was told about the warranty was true. I contacted Toyota to make sure the Powertrain Warranty covers the CRAWL control feature. What did I find out? Nope, it sure doesn't. I have attached the email from Toyota stating that the CRAWL control is NOT covered by the Powertrain Warranty, it is only covered by the original bumper to bumper 36,000 mile warranty. So that is the second lie I was told by Jeremy. Now I get it, it's a dealership and their job is to sell cars. I guess I was relying too much on the reviews I've read online and trustworthiness I felt from Dustin. I thought thisr dealership was different and had honest, straight forward employees that truly want the customer to have a great experience. I hate the fact that I was lied to...twice. Before I shook Jeremy's hand on the price, he wanted me to write a review about my experience with Jeff Wyler. To hold up my end of the deal, I am writing this review of my experience. Buyer Beware! More
by whoandydo
Employees Worked With
Jeremy Knox, Dustin Bledsoe
March 14, 2017
Michael Baker great person to work with! Honest fair and easy to work with. Daughter bought her first car from Michael and he ended up coming through for us and her which makes this parent ve Honest fair and easy to work with. Daughter bought her first car from Michael and he ended up coming through for us and her which makes this parent very happy! Go ask for Michael! More
by ashleycarroll1290
Employees Worked With
Michael Baker
March 13, 2017
See Angie for Excellence Angie was so professional. Immediately returned all inquiries prior to my arrival at dealership. During our interactions, she basically took me by the Angie was so professional. Immediately returned all inquiries prior to my arrival at dealership. During our interactions, she basically took me by the hand and quided me through the process (which I needed). Highly recommend Angie. More
by Marypat
Employees Worked With
Angie Tingle
March 12, 2017
Great experience Jess was a pleasure! She was friendly and very helpful. She made sure all of our questions were answered and that we had an excellent experience. S Jess was a pleasure! She was friendly and very helpful. She made sure all of our questions were answered and that we had an excellent experience. She went above and beyond in our opinion. I would highly recommend Jess for your next car purchase. More
by Msmorgan95
Employees Worked With
Jess Combs
March 12, 2017
Great from the First Step Into Building My husband and I have spent months trying to find a specific car, that was within our budget, and one that fit our family. We found just that at Jeff My husband and I have spent months trying to find a specific car, that was within our budget, and one that fit our family. We found just that at Jeff Wyler. The online inventory search is up to date, and very helpful to find something, just from home. We used the online inventory to narrow down our search, and decided to come in the next day to give it a test drive. Needless to say, we were instantly greeted by humble, down to earth people, and Dustin helped us to drive off the lot in our Brand new Kia Sorento! It was hassle free, and we were in and out, without feeling rushed or like we were "just another sale" We will continue to come back here for all our car needs! Thanks guys! Kristen and Jordan Hawthorne More
by kmcb2213
Employees Worked With
Jason Duff, Dustin Bledsoe, Derwin Hunt
March 11, 2017
Experience I just purchased my second car from them and had a good experience both times. I have also had a good experience with the service department each time I just purchased my second car from them and had a good experience both times. I have also had a good experience with the service department each time I have had to bring it in for service. My previous car was also damaged in a wreck and the body shop was also very professional and helpful. More
by Lb123
Employees Worked With
Dennis Hughes
March 10, 2017
Lease I leased a 2017 Toyota Rav 4 LE AWD from Jeff Wyler Toyota of Clarksville today, Friday, March 10th, 2017! Tom Schreier was my salesman and he was ph I leased a 2017 Toyota Rav 4 LE AWD from Jeff Wyler Toyota of Clarksville today, Friday, March 10th, 2017! Tom Schreier was my salesman and he was phenomenal from beginning to end!!! He made the whole experience a very memorable one in many ways! First of all he was polite, informative, respectful, professional and most importantly to me, patient, (I asked tons of questions)! In this fast-moving, often times crazy world we live in, you just don't find many people willing to take the time to answer your questions, giving you their full, undivided attention and making you feel like you're their number #1 priority!! He went back and forth, (to what I called "the men behind the glass"), to negotiate me the best deal to suit my particular needs!!! He then walked me through the whole process and made sure I was comfortable and understood the many papers I signed, (and there were tons, lol)!! Next, he sat and went over every feature in the vehicle so that I knew how everything worked! When the car came back from the wash and showed missed spots, (which, I noticed when I opened the back hatch), he took it right back to service and had it taken care of!! He even posed with me for a pic and gave me a big smile and a "thumbs up", as I drove away!!! All in all, I left there today feeling pretty special I must say, and to me that is what top customer service is all about!!! Making people feel "special"!!! Now, I'm just hopeful that over the life of my lease, I will find the rest of the Jeff Wyler Toyota staff to be as friendly and accommodating as Tom, because for me, he has set the bar pretty high!! Sincerely, Cynthia "Grace" Grigg More
by Thiagrace
Employees Worked With
Tom Schreier
March 09, 2017
Love our new vehicle We worked with Angie Tingle at Jeff Wyler in Clarksville and had a great experience. We knew what we were looking for and she showed us some options a We worked with Angie Tingle at Jeff Wyler in Clarksville and had a great experience. We knew what we were looking for and she showed us some options and answered any questions we had, and was also very patient and understanding the first day when we brought our 7 yr old and 2 yr old (!!) along. :) We love our new-to-us Highlander! More
by kyfamily
Employees Worked With
Angie Tingle
March 06, 2017
Nice experience Dustin was very knowledgible, kind, and polite. The financing process went smoothly and buying the car didn't cause a lot of stress. The buying in Dustin was very knowledgible, kind, and polite. The financing process went smoothly and buying the car didn't cause a lot of stress. The buying incentives were fabulous. More
by DonnaH
Employees Worked With
Dustin Bledsoe
