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Jeff Wyler Superior Kia

Cincinnati, OH

2.9
295 Reviews

260 W Mitchell Ave

Cincinnati, OH

45232

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Showing 295 reviews

January 11, 2021

I picked a. 2013 Ford Escape on Saturday, January 9th. On Sunday, January 10th it stopped on me in the middle of traffick. I started it up press the gas and it would cut off. They towed it to the dealership. More

by Neci1460
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Corry, Chris Myatt
Jan 20, 2021 -

Jeff Wyler Superior Kia responded

Thanks for the review. I find it hard to have to apologize for selling cars. We attempted to make things right by first taking care of your tow. If you bought the car "as is" it is simply "Goodwill" on our part. We want to make it right since this unexpected event happened to your vehicle. You have to understand that our loaner vehicles are available for sale. We replaced that loaner with another. What would be disappointing would have been we told you the tow was your issue and the vehicle repairs and loaner were your issue as well. I can only say that we would love to meet your expectations at some point during your ownership. If you would like to discuss further feel free to contact me, Dennis Smith, General Manager at 513-541-3300.

January 07, 2021

Great buying experience. Chris had great product knowledge and very accommodating. All around great to work with. Highly recommend him. Very professional. Would highly recommend him More

by Timlayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Myatt
Jan 20, 2021 -

Jeff Wyler Superior Kia responded

Great to hear that your experience was enjoyable. Chris is a great asset to our team.

January 03, 2021

We had a very good experience at Superior Kia. Our salesperson, Warren Mitchell provided was very professional and provided excellent service from start to finish. More

by jimnewman820
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Warren Mitchell
Jan 04, 2021 -

Jeff Wyler Superior Kia responded

Thanks for the kind words.

January 03, 2021

They work hard to get you the vehicle you want.It took a little bit of time but it was worth it. Thank you for being nice. More

by T.Vanwinkle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Greene, Keith Malone, Alex Leanch
Jan 04, 2021 -

Jeff Wyler Superior Kia responded

Thank you for the kind words. Happy New Year!

December 21, 2020

I called the dealership spoke with Zach told him what I was looking for he set me up with Anthony who answered my questions I came in the next Anthony was with another customer so the manager matched me up More

by Dlouisehoward51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Greene, Jason Mersch, Chris Linneman, Anthony Ulmer, Warren Mitchell, Zach Howard
Dec 22, 2020 -

Jeff Wyler Superior Kia responded

Thank you so much for evaluating our team. Enjoy that Cadenza!!

December 04, 2020

Everything from finding the dealership to signing the paperwork was extremely easy. The building was clean, I was greeted and assisted immediately in a friendly and attentive way, every question and requ More

by mjwolfe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mersch, Alex Leanch, Anthony Ulmer
Dec 16, 2020 -

Jeff Wyler Superior Kia responded

We thank you so much for taking the time to review our team. We like Anthony as well.

December 03, 2020

Anthony was helpful, professional, and knowledgeable. I would recommend him to anyone purchasing a Kia. In addition, the dealership was honest, upfront, and they adhered to health and safety regulations wh More

by A. Yap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Ulmer
Dec 16, 2020 -

Jeff Wyler Superior Kia responded

Thank you for the recommendation. Anthony is a valued member of our team.

November 30, 2020

Awesome Amos!!! bbb bbb bbb bbb bbb bbb bbb bbb bb bb bb bb bb bb bb bb bb bb bb bb bb bb bb More

by jhack911
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Hope
Dec 16, 2020 -

Jeff Wyler Superior Kia responded

Thanks for the review.

November 26, 2020

The customer service team at Superior Kia did a wonderful job helping us through the not-always-easy car buying experience. We were grateful for the assistance of Amos Hope and Gerald Greene, and we recommen More

by Bradjennings74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Greene, Amos Hope
Nov 28, 2020 -

Jeff Wyler Superior Kia responded

Thank you for your business and your trust. We appreciate you taking the time to review our team.

November 01, 2020

Superior Kia was great!! Anthony answered all my questions. They were helpful and patient. A great experience!!!! We will return to Superior Kia in the future!! More

by Jennifernowinsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Greene, Anthony Ulmer
Nov 02, 2020 -

Jeff Wyler Superior Kia responded

We are glad to have Anthony. He brightens our day quite often. Thanks for the review and buying your vehicle from Superior Kia.

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