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Jeff Wyler Superior Kia
Cincinnati, OH
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Superior service at Superior KIA My car stopped working and would not start on Tuesday. I spoke to Jon on Friday and he advised me that I would need a new engine (wait...what?) but t My car stopped working and would not start on Tuesday. I spoke to Jon on Friday and he advised me that I would need a new engine (wait...what?) but that my car was under warranty and that he was crossing the t's and dotting the i's. The next time I talked to Jon was Monday and he was advising me that my engine was being put in, as we speak, at no charge. This could've and probably would have been a nightmare at another dealership. Jon and everyone in the Service Department gave me the perfect customer service experience. I know good customer service; I taught it at one of Cincinnati's major employers. One final note.. It pays to buy a "certified used car". More
Great experience! Serviced both my cars quickly and kept me informed of issues. Nice waiting room also. Love that the pop machine is $.60. What a bargain! Serviced both my cars quickly and kept me informed of issues. Nice waiting room also. Love that the pop machine is $.60. What a bargain! More
Jon is the best great place to take my Kia I winter in Fla. took it for service in fla. they said I needed brakes when I took it to Superior Kia your techs said they great place to take my Kia I winter in Fla. took it for service in fla. they said I needed brakes when I took it to Superior Kia your techs said they had alot of life left.because of that only Superior Kia does my service. More
Jon is amazing. Jon was at the service desk when I arrived on Saturday. I love that he always remembers me and treats me so well. He is always amazingly courteous, pr Jon was at the service desk when I arrived on Saturday. I love that he always remembers me and treats me so well. He is always amazingly courteous, professional, customer service oriented, and a delight to interact with. He is an asset to your service department and the dealership and the kia brand!!! Thanks, Jon!!! More
Yvonne Hitchcock My Intentions was to go to Superior Hyundai to look at a Hyundai Elantra when I was approched by a saleman Eddi from Superior Kia. He sold me when he My Intentions was to go to Superior Hyundai to look at a Hyundai Elantra when I was approched by a saleman Eddi from Superior Kia. He sold me when he pointed out how Kia has the best warrenty on there vehicles. I was approved by my credit union to purchase a vehicle but hasseled to apply for a loan through the company. I was not able to put a down payment and was offered a kia Rio. Nice car but no warrenty. He then offered me a 2013 kia soul , lowered the price for me so I can buy it with a great warrenty. But the vehicle had some scratches and a small dent in which i had to beg them to fix. I really appreciate that they lower the price but all I ask that they a least touch up the scratches and dent. Who wants to drive home in a certified preown vehicle with scratches and dents. More
Outstanding crew Not only are they an outstanding crew , They go over and beyond to help you through the headache of major and minor repairs . As I was leaving the ser Not only are they an outstanding crew , They go over and beyond to help you through the headache of major and minor repairs . As I was leaving the service center , I overheard a conversation of one of the tech adviser. He was talking about how one of the customers felt about ( one of the guys that works behind the scene) . The customer has so happy about how he explained the situation on his vehicle . no matter what the outcome was ,He just wanted honesty . That was just what received . He wanted him to know that he was very appreciative that . Saying this , to me it just shows the integrity and the knowledge of the entire staff. Kevin you are among some of the BEST. Thankyou again : Duane Starks More
Best Service Ever! Every time I bring my car in I receive exceptional service. I have dealt with Clark and Jon and both of them treat me with respect, courtesy and kind Every time I bring my car in I receive exceptional service. I have dealt with Clark and Jon and both of them treat me with respect, courtesy and kindness. They are professional and efficient- I am in and out in no time! Whether it is a simple oil change or a repair/recall fix I can count on them to get me up and running quickly. Making appointments is easy and fast. Your dealership makes it a pleasure to get my vehicle worked on. More
Best service ever Thru go advice and beyond to satisfy customer. Called to give updated as needed. Picked up and delivered car when work wad completed. Wad given Thru go advice and beyond to satisfy customer. Called to give updated as needed. Picked up and delivered car when work wad completed. Wad given a looney car fir the time. Would highly recommend them. More
Highly recommend Dave Paskow as great, we love the Kia Soul and Dave was very nice to work with. One of my nicer car dealer experiences and I have had a few bad on Dave Paskow as great, we love the Kia Soul and Dave was very nice to work with. One of my nicer car dealer experiences and I have had a few bad ones. More
Excellent Car Buying Experience! I appreciate Dave took the time to listen to what we needed and helped us pick the perfect car with no pressure for our family. Just an overall excel I appreciate Dave took the time to listen to what we needed and helped us pick the perfect car with no pressure for our family. Just an overall excellent car buying experience and I highly recommend Dave and Superior Kia to anyone!!! More