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Jeff Wyler Superior Honda
Cincinnati, OH
758 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 758 reviews
February 16, 2022
Purchased a car December 2, 2021; today is February 16, 2022 and I still don't have title papers to get the car in my name along with my tags. I've gone through Honda's and a 30 day temporary tag and now h 2022 and I still don't have title papers to get the car in my name along with my tags. I've gone through Honda's and a 30 day temporary tag and now have no options left to drive the car legally. Not once did the dealership call me to tell me they have a problem nor did anyone ever return a call. They advised me to drive the car illegally until the title work comes. They declined to reimburse me for my trips to the county courthouse and trips to the dealership to get answers. This is a complete disaster and I would advise everyone to purchase a car from a dealership who is more responsible. More
by pemiller
Employees Worked With
Salesman Tyler does not return phone calls , Rick Friedman
February 15, 2022
BUYER BEWARE! Absolute crooks! After negotiating an agreed upon price for a new vehicle they slid in an extra $1500 charge hidden as a work order they had me sign Absolute crooks! After negotiating an agreed upon price for a new vehicle they slid in an extra $1500 charge hidden as a work order they had me sign that didn't indicate prices or detail of what the work was. They knew that after being there for hours already with my 6 year old that I was pressed for time. And yes, I could have asked more questions, but I really didn't think they would do something that dirty. And absolutely no remorse on their end. Normally I like to bring my car to the dealer for oil changes and work but not this one. Won't be seeing another dime for me. I can't rate that experience low enough. More
by jte
Employees Worked With
Avery Simpson
September 16, 2021
I was looking for a very specific car and was willing to drive 5 ½ hours to get it. The person I spoke with was not helpful with pictures or information and was 0% willing to negotiate. After I told him I w drive 5 ½ hours to get it. The person I spoke with was not helpful with pictures or information and was 0% willing to negotiate. After I told him I was not interested, his response was “No worries. We have plenty of people interested”. More
by Element_Wanted
Employees Worked With
Kevin Young
August 14, 2021
Just bought a 2022 HR-V here. My Honda Civic couple became too difficult for me to constantly get in & out of (I'm 71) so I decided to get an HR-V (I had a CRV for 18 years so figured a smaller version became too difficult for me to constantly get in & out of (I'm 71) so I decided to get an HR-V (I had a CRV for 18 years so figured a smaller version of it would be perfect). I sought out sales consultant Steve Kaplan since he'd been so knowledgeable & personable last time. He didn't let me down! (Rick the financial guy was cooperative, too). The fact that I even have a 2022 is a miracle! With the problem of lack of semiconductor chips, the automotive world is sluggish. Everyone there is friendly & helpful. Free Starbucks coffee while you wait. Steve held that HR-V for me and went through the basics so I could safely drive that white EX with safety features home. Thank you, Superior! More
by phebek
Employees Worked With
Rick financial officer, Steve Kaplan
August 02, 2021
Recently purchased a new Civic from Superior. Worked with Jay Ntumba who was very knowledgeable and professional. Would definitely recommend him to any family and friends. with Jay Ntumba who was very knowledgeable and professional. Would definitely recommend him to any family and friends. More
by Karen
Employees Worked With
Jay Ntumba, Donny Petro
July 31, 2021
Excellent job Steve in providing us with information on making our descion to purchase our new CRV , great job Rick to helping us get the right financing making our descion to purchase our new CRV , great job Rick to helping us get the right financing More
by Madogky
Employees Worked With
Steve Kaplan, Walter Evans, Rick Friedman
July 09, 2021
Disorganized. Quoted price and it went higher in next phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to ta phone call. Negotiated lower price. Came to pick it up and they didn’t have the work completed after 2 days. Price was higher in person and had to talk to someone about fixing it again. Brought in the next day when part was supposed to be in. Called ahead to ensure part was there. Told 1.5 to 2 hours for install of cellnoid. It would be less time if I waited. After waiting one hour was told that it would be at least a few more hours. Terrible customer service More
by tristamariepharmd
Employees Worked With
Jason
June 20, 2021
I believe these negative reviews are planted by someone with a wicked vengeance or a competitor. I have dealt with Superior Honda since 2001 and have nothing but praise for their courtesy and efficiency. R with a wicked vengeance or a competitor. I have dealt with Superior Honda since 2001 and have nothing but praise for their courtesy and efficiency. Rick Friedman especially. They all go above and beyond. Michael Stubbs. More
by captainspub316
Employees Worked With
Walter Evans
May 14, 2021
Did not have a good experience on March 16, 2021 while purchasing a 2021 CRV. Felt misled by our salesman, the finance person and then later the new car manager when trying to resolve issues. Have contact purchasing a 2021 CRV. Felt misled by our salesman, the finance person and then later the new car manager when trying to resolve issues. Have contacted American Honda. I would not recommend this dealership. More
by Really
Employees Worked With
Tim (finance), Avery Simpson, Jesse Bundy
