
Jeff Wyler Superior Honda
Cincinnati, OH
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Mac Nazir and the rest of the staff at Superior Honda were great to work with. Mac was very helpful and patient with my questions. There was not the pressure of constant phone calls that I experienced wi were great to work with. Mac was very helpful and patient with my questions. There was not the pressure of constant phone calls that I experienced with some other dealers whom I approached in my car shopping quest. When I was ready to buy, Mac got that process accomplished quickly and easily. My experience with Mac and Superior was positive in every way. I recommend them without exception. More
I've been buying/leasing cars from Superior and Rick Moulden for 15 years now. Always a top-notch experience. Response time to my initial contacts is always excellent, selection of models I'm interested Moulden for 15 years now. Always a top-notch experience. Response time to my initial contacts is always excellent, selection of models I'm interested in is always good and the price is always very competitive. The place is friendly and Rick had my car ready exactly when promised (actually even before). Overall, the quality of the interaction and the price is what keeps me coming back. More
Nikki is what made my first car buying experience easy and smooth. First, she answered my pricing and insurance questions promptly via e-mail. Soon after, I was down at Superior and ready to rock! Nikk and smooth. First, she answered my pricing and insurance questions promptly via e-mail. Soon after, I was down at Superior and ready to rock! Nikki is so friendly and easy-going that it removed any apprehension I had about the car-buying experience. So far, I'm quite impressed with Superior Honda's staff and facility. More
By far, the best experience I have ever had at a dealership. Steve Kaplan's professionalism and technical expertise has convinced me to buy all my future cars from Superior. Thank you... we'll be dealership. Steve Kaplan's professionalism and technical expertise has convinced me to buy all my future cars from Superior. Thank you... we'll be back! More
We recently leased a 2013 Honda Civic from Superior Honda. Our salesman was Steve Kaplan, who treated us in a very friendly and professional manner. Steve was very thorough in explaining and demonstr Honda. Our salesman was Steve Kaplan, who treated us in a very friendly and professional manner. Steve was very thorough in explaining and demonstrating the features of the car, and we knew that we had his 100%, undivided attention during the time were there. Likewise Rick Friedman, who walked us through the paperwork process with great patience and genuine concern. We are very pleased with our vehicle and highly recommend Superior Honda!! More
Steve is the absolute staple in customer service! His impact on on me and my wife's car buying experience made us feel as if we were the only customers at the dealership. It was as if he were a knowledga impact on on me and my wife's car buying experience made us feel as if we were the only customers at the dealership. It was as if he were a knowledgable friend that was helping us purchase a car that met our lifestyle, never once trying to up-sell or pressure us into buying something beyond our wants or needs. Steve made the process of purchasing our vehicle positive and exciting, always giving an honest answer to our many questions. Even though Steve was aware we were in the market because our old car (very high mileage) had stopped working, he never exploited or tried to take advantage of the situation. Instead he was very compassionate and helped us out of the situation by getting us the right vehicle, at the right time, and at the right price. When my wife and I became hungry, he even offered us food so that we didn't have to go through the process on an empty stomach. Thank you for making our car buying experience enjoyable; and, the process organized, clear, upfront, and above all honest--HIGHLY RECOMMEND Steve Kaplan and the Superior Honda sales, financing (Ray), service (Jessica) and management staff (Mary)!!!! Upon finding out my old car was no longer usable, Jessica did an awesome job understanding what we were going through and putting us in touch with Steve. Ray went over all the Red Tape before signing and made certain we were informed of everything related to financials and warranties. Mary did awesome confirming best options for our needs. thanks again!! -Patrick & Jaime Beesley More
I have a quick and painless process with this purchase. I scheduled a test drive online, began paperwork at the dealer, they complete the process while I worked the next day, and I picked up the car that sam scheduled a test drive online, began paperwork at the dealer, they complete the process while I worked the next day, and I picked up the car that same (2nd) night. Great staff and prompt service! More
The online sales team is fantastic - friendly, helpful, responsive, and personable. There was no pressure when I got there to test drive cars. These people treat customers with respect and dignity. For tha responsive, and personable. There was no pressure when I got there to test drive cars. These people treat customers with respect and dignity. For that reason mainly, we drove 2 hours to them to purchase our car. I would definitely do it again. The finance department we worked with was also helpful and didn't put a lot of pressure on us. After doing lots of research and contacting 5-6 different dealers, we chose to do business with Superior Honda because they just seemed like people you'd want to succeed. I'd highly recommend them to anyone considering purchasing a Honda within the Cincinnati area. More
I went on to the consumer reports website to evaluate cars. I did not realize that when I hit the "price the car" button it sent my information to 13 dealerships! Within 2 minutes my phone was ringing. I cars. I did not realize that when I hit the "price the car" button it sent my information to 13 dealerships! Within 2 minutes my phone was ringing. It was crazy. Everyone has a different style and approach, especially on the phone. Nikki connected with me right away. She asked great questions, got answers to my questions quickly and emailed me to put everything in writing. After I selected the car and color I wanted it was determined the car was not available locally and might not be available. Nikki and her manager stayed on it and were able to find the exact car I wanted. My experience exceeded expections. I strongly recommend checking with Superior Honda before you make a final decision. More
I have visited 5 Honda Dealerships in Cincinnati and bought cars from 3 of them. By far the best experience I have had was my recent purchase at Superior Honda working with Jami Smith. I negotiated th bought cars from 3 of them. By far the best experience I have had was my recent purchase at Superior Honda working with Jami Smith. I negotiated the price by email, and the whole process from start to finish was easy and pressure free. No cheap sales tricks, no last minute add-ons or switches, just a friendly and expedited process with great follow-up. In an age where other dealerships seem to offer ever-decreasing customer service, I can't recommend this place more. More