Jeff Wyler Superior Honda
Cincinnati, OH
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We were shopping online for pre-owned Odysseys and found a 2006 LX listed below 10k. When we called and asked about it, Hank Osborn gave complete info without concern of a sale being made. When we drove to a 2006 LX listed below 10k. When we called and asked about it, Hank Osborn gave complete info without concern of a sale being made. When we drove to the dealership,Hank welcomed us like good friends. He pulled the van around and answered every possible question honestly without bias. After a test drive we poked around the van more and decided to buy. Here it is, Sunday 4:00 pm and he stayed on after close to be sure all the relevant paperwork cleared. The entire team ensured we were 110% satisfied before we pulled away with our new vehicle. Without doubt I will recommend Hank and the entire staff at Superior Honda to anyone in 30 miles to look them up! Thank you, Joe and Michele Russell More
We knew we were looking to purchase a new car and had narrowed our choice to between a Honda CRV and a Toyota RAV4. We went in and talked to Robert and he was extremely considerate of our time and the f narrowed our choice to between a Honda CRV and a Toyota RAV4. We went in and talked to Robert and he was extremely considerate of our time and the fact that we weren't ready to purchase just yet. He gave us a great introduction to the CRV and took us on a test drive without any hype or sales pressure. We stayed in touch for about a month and when we were ready to purchase, it was a natural fit to go back and talk to Robert. As it turned out, he had located a very gently used (11,300 mile) 2012 model that was the perfect trim level and color and we ended up purchasing that car from him. I truly appreciated Robert's attitude and sales style... professional, friendly, and low pressure. Everything we could have wanted. Thank You, Robert More
I had the unfortunate experience of my last car dying rather suddenly after ten years. I am a very pragmatic person and try to plan for everything. With my work requiring me to travel quite a bit it wa rather suddenly after ten years. I am a very pragmatic person and try to plan for everything. With my work requiring me to travel quite a bit it was imperative that I purchase a new car without hesitation. This is no easy task for someone like me. I often plan and shop for months for a purchase of this magnitude. I had several days. Liz was beyond helpful, as were the rest of the Superior Honda staff. I spoke with her on the phone before ever making the trek from Northern Kentucky to Cincinnati. We went over my needs, budget, likes, and any other tidbits that would be necessary. She met with me first thing in the morning that following Saturday (we spoke on Thursday), and had already done quite a bit of leg work. She was patient with me as I made my decision. She had literally looked over every scenario possible that would fit what I wanted and could afford. I literally could not have asked for a better experience with purchasing a car. I have already recommended her specifically to three other individuals who I know are planning to purchase cars in the near future. More
I was involved in a car accident and found myself needing to buy a new car. We went to Superior Honda and worked with Liz Forte. She made the experience very pleasant and was very knowledgeable about the C to buy a new car. We went to Superior Honda and worked with Liz Forte. She made the experience very pleasant and was very knowledgeable about the CRV. She spent a lot of time with me when I picked up the car explaining all of the functions and even set my phone up for me. I would definitely return to her in the future if/when I need a new car. More
As a first time car buyer I have been looking around for quite awhile. I have had several salespeople at other dealerships try to bully, for lack of a better term, into making a purchase. Steve Kaplan took quite awhile. I have had several salespeople at other dealerships try to bully, for lack of a better term, into making a purchase. Steve Kaplan took the time to help find a vehicle I liked, not one that he wanted me to buy. Steve Roderick, the Used Car Manager, was helpful in explaining the price and working out a deal that we both were happy with. And the Rick Friedman, the Finance Manager, took his time and explained my financing options and what they entailed. There was no high pressure situations. Everyone was awesome in the way they took the time to explain everything without being condescinding. That is something else negative I had experienced but not here. This dealership and their staff have earned a loyal customer and when its time to purchase again I will definitely be coming back. Thank you Steve, Steve and Rick More
Mac Nazir and the rest of the staff at Superior Honda were great to work with. Mac was very helpful and patient with my questions. There was not the pressure of constant phone calls that I experienced wi were great to work with. Mac was very helpful and patient with my questions. There was not the pressure of constant phone calls that I experienced with some other dealers whom I approached in my car shopping quest. When I was ready to buy, Mac got that process accomplished quickly and easily. My experience with Mac and Superior was positive in every way. I recommend them without exception. More
I've been buying/leasing cars from Superior and Rick Moulden for 15 years now. Always a top-notch experience. Response time to my initial contacts is always excellent, selection of models I'm interested Moulden for 15 years now. Always a top-notch experience. Response time to my initial contacts is always excellent, selection of models I'm interested in is always good and the price is always very competitive. The place is friendly and Rick had my car ready exactly when promised (actually even before). Overall, the quality of the interaction and the price is what keeps me coming back. More
Nikki is what made my first car buying experience easy and smooth. First, she answered my pricing and insurance questions promptly via e-mail. Soon after, I was down at Superior and ready to rock! Nikk and smooth. First, she answered my pricing and insurance questions promptly via e-mail. Soon after, I was down at Superior and ready to rock! Nikki is so friendly and easy-going that it removed any apprehension I had about the car-buying experience. So far, I'm quite impressed with Superior Honda's staff and facility. More
By far, the best experience I have ever had at a dealership. Steve Kaplan's professionalism and technical expertise has convinced me to buy all my future cars from Superior. Thank you... we'll be dealership. Steve Kaplan's professionalism and technical expertise has convinced me to buy all my future cars from Superior. Thank you... we'll be back! More
Steve is the absolute staple in customer service! His impact on on me and my wife's car buying experience made us feel as if we were the only customers at the dealership. It was as if he were a knowledga impact on on me and my wife's car buying experience made us feel as if we were the only customers at the dealership. It was as if he were a knowledgable friend that was helping us purchase a car that met our lifestyle, never once trying to up-sell or pressure us into buying something beyond our wants or needs. Steve made the process of purchasing our vehicle positive and exciting, always giving an honest answer to our many questions. Even though Steve was aware we were in the market because our old car (very high mileage) had stopped working, he never exploited or tried to take advantage of the situation. Instead he was very compassionate and helped us out of the situation by getting us the right vehicle, at the right time, and at the right price. When my wife and I became hungry, he even offered us food so that we didn't have to go through the process on an empty stomach. Thank you for making our car buying experience enjoyable; and, the process organized, clear, upfront, and above all honest--HIGHLY RECOMMEND Steve Kaplan and the Superior Honda sales, financing (Ray), service (Jessica) and management staff (Mary)!!!! Upon finding out my old car was no longer usable, Jessica did an awesome job understanding what we were going through and putting us in touch with Steve. Ray went over all the Red Tape before signing and made certain we were informed of everything related to financials and warranties. Mary did awesome confirming best options for our needs. thanks again!! -Patrick & Jaime Beesley More