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Jeff Wyler Superior Honda

Cincinnati, OH

4.2
740 Reviews

4777 Spring Grove Avenue

Cincinnati, OH

45232

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Showing 740 reviews

February 21, 2014

We made the move to a van out of necessity and found ourselves at Superior. This was the best car buying experience I've had; from the moment I walked into the dealership, the team was engaging, helpful More

by Bsedra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Steve Kaplan
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hi and thanks so much for the kind review! Having a growing need for space, whether it be for family or other reasons, can be challenging and we're so happy the Odyssey could help you out with that. How are you and your wife enjoying it so far? We can't tell you how much we appreciate your business and hope to see you again soon! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 20, 2014

Steve Kaplan did an excellent job taking care of me finding the car I wanted. I am so happy with my new pilot. Steve keep up the great work More

by stacey5289
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hi Stacey, Thanks so much for the feedback on your experience with us! The Pilot is a solid choice, and we are confident that you will enjoy it for years! How are you liking it so far? Let us know at Facebook.com/SuperiorHonda Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 19, 2014

Desiree was fast an friendly the service was excellent, she let me know exactly what was going on and if I didn't understand something she broke it down for me completely so that I would understand it. More

by tycarral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Desiree Mullins
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hello Ty, Thanks so much for letting us know about your experience! We are so happy that Desiree could work with you to ensure your satisfaction! Which vehicle did you choose? We hope to see you again soon! Please don't hesitate to reach out and let us know if there's anything else we can do for you! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 19, 2014

We dealt with Jami Smith via email initially to get the details on a lease we were interested in. Jami was quick to respond and when we visited dealership, everything was as described in emails. We have dr More

by eedoxies
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jami Smith
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hello and thanks so much for the response! We can't tell you how much we appreciate your business and choosing us in your car buying journey. Jami strives to make each customer feel welcome and valued, and we're so happy to have succeeded with you! Please reach out to Jami, or to all of us at Facebook.com/SuperiorHonda if there's anything else we can do for you! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 15, 2014

I couldn't be happier with my purchase of a 2014 CR-V from Superior. Steve Kaplan was tremendously friendly and helpful. I felt like a valued customer rather than a sales target (I can't say I felt the More

by rmcquist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Wow, thanks so much for the kind words! We can tell you're rolling in a CR-V with this happy of an attitude :) How are you enjoying your purchase so far? Let us know or tag us in your photos at Facebook.com/SuperiorHonda Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 13, 2014

I worked with Steve Kaplan - he was very friendly and knowledgable about the products - I felt like he was giving me honest information and not trying to "sell me something". I originally went to test d More

by Meghan273
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Friedman, Steve Kaplan
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hi Meghan, Thank you so much for your business, and for taking time to let us know how we did! Steve is great, and we're so glad he had the chance to work with you. The CR-V is a great choice, and one that we're sure you'll love for years to come! How is it treating you so far? Let us know at Facebook.com/SuperiorHonda Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 04, 2014

GREAT customer service from Chris (Oligee). Uncertain GREAT customer service from Chris (Oligee). Uncertain about their Certification of Used Honda's. Items were missed during certification on my purc More

by cwarrington77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Oligee
Feb 28, 2014 -

Jeff Wyler Superior Honda responded

Hello and thank you so much for the feedback. We are terribly sorry you had anything less than a stellar experience with us, but do appreciate your business. Please reach out to me at the below information or at Facebook.com/SuperiorHonda so that I can correct this situation and your experience with us. Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

February 03, 2014

I cannot say enough about how amazing my car shopping experience was with Steve Kaplan. Lets face it car shopping is only fun when its by choice and sadly I was in a situation where I needed a great reli More

by jillianl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kaplan, Rick Moulden
Feb 08, 2014 -

Jeff Wyler Superior Honda responded

Hi Jill, Thanks so much for the review! We are so glad that you are pleased with your new Honda purchase! It's even more of a compliment coming from a professional researcher :) We apologize if anyone was pushy, we just strive for the best deal for each of our customers! We are so glad Steve had the chance to work with you and could make that possible. We hope you and your son enjoy that new Honda for years to come! Please let us know if there's anything else we can do for you. In the meantime, keep up with us at Facebook.com/SuperioHonda Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

January 31, 2014

I was referred to Liz by a friend and I have to say that going to see Liz was the best decision I could have made. I have never purchased a car from a dealership before and I love how Liz took me by the ha More

by LisaW52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Forte
Feb 08, 2014 -

Jeff Wyler Superior Honda responded

Hi Lisa, Thanks so much for your enthusiastic response! We are truly WOW'ed, and are so glad we had the same effect on you! We strive to make the car buying experience as pleasant as possible, and it does sound like Liz really made that happen for you! We can't wait to see you again soon. Please let us know if we can do anything else for you to make your Superior Honda experience complete! Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

January 28, 2014

Gizem was extraordinarily patient, helpful, considerate, answering many questions, assisting my decision without any pressure at all. I thoroughly enjoyed the experience purchasing new car. More

by emilyhodges7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gizem Ozdemir
Feb 08, 2014 -

Jeff Wyler Superior Honda responded

Hello Emily, Thanks so much for letting us know about your experience! We are so glad that Gizem could help you out in your car buying experience. Which model did you decide on? Let us know how you and your new Honda are doing at Facebook.com/SuperiorHonda Thanks! Chris Heck General Manager l Superior Honda P: 513-542-8000

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