Jeff Wyler Superior Honda
Cincinnati, OH
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We made the move to a van out of necessity and found ourselves at Superior. This was the best car buying experience I've had; from the moment I walked into the dealership, the team was engaging, helpful ourselves at Superior. This was the best car buying experience I've had; from the moment I walked into the dealership, the team was engaging, helpful, and truly took interest in finding the exact car my wife wanted. Their pricing is excellent and follow up is second to none. I'd recommend Superior to anyone looking at Honda. More
Desiree was fast an friendly the service was excellent, she let me know exactly what was going on and if I didn't understand something she broke it down for me completely so that I would understand it. she let me know exactly what was going on and if I didn't understand something she broke it down for me completely so that I would understand it. More
We dealt with Jami Smith via email initially to get the details on a lease we were interested in. Jami was quick to respond and when we visited dealership, everything was as described in emails. We have dr details on a lease we were interested in. Jami was quick to respond and when we visited dealership, everything was as described in emails. We have driven Hondas for many years and this was our best experience ever. Would highly recommend Jami Smith at Superior Honda in Cincinnati, OH. More
I couldn't be happier with my purchase of a 2014 CR-V from Superior. Steve Kaplan was tremendously friendly and helpful. I felt like a valued customer rather than a sales target (I can't say I felt the from Superior. Steve Kaplan was tremendously friendly and helpful. I felt like a valued customer rather than a sales target (I can't say I felt the same way at several other local dealerships). Would certainly recommend Superior to anyone in the market! More
I worked with Steve Kaplan - he was very friendly and knowledgable about the products - I felt like he was giving me honest information and not trying to "sell me something". I originally went to test d knowledgable about the products - I felt like he was giving me honest information and not trying to "sell me something". I originally went to test drive the CR-V but wasn't sure it would fit my budget. Steve and Rick worked with me on the budget and pricing and I was able to lease the car a few weeks later - I was very pleased with me experience and I am very happy with my CR-V purchase - it's a great car! More
GREAT customer service from Chris (Oligee). Uncertain GREAT customer service from Chris (Oligee). Uncertain about their Certification of Used Honda's. Items were missed during certification on my purc GREAT customer service from Chris (Oligee). Uncertain about their Certification of Used Honda's. Items were missed during certification on my purchase, seems very sloppy. When I asked for them to come down a tiny bit in price ($1000), the Used Car Manger told me that - "...the price of the missing headphones and other items that were supposed to be a part of the certification, was an added expense on them! That money has to come from some where" That rubbed me the wrong way!!! - As all Certified items should never be put up as leverage for a deal. The Dealership and Honda split the cost of this or Honda takes care of it 100%. So...that part of it was pure xx. Shame on them! The Receptionist was not very helpful all three times when I called in. I would not recommend the dealership, but if you do go there, Chris Oligee was great to work with. More
I cannot say enough about how amazing my car shopping experience was with Steve Kaplan. Lets face it car shopping is only fun when its by choice and sadly I was in a situation where I needed a great reli experience was with Steve Kaplan. Lets face it car shopping is only fun when its by choice and sadly I was in a situation where I needed a great reliable car asap but had no idea what to do or where to start because I had been driving the same car my entire life. initially I thought that I was going to go with a luxury car that was a few years old but after test driving the Lexis IS, ES, and GS I found that I wasn't sold on the comfort of the drive or even the overall look and options that i would be getting in my price range. I have found that when your car shopping you notice the make and model of other cars on the road so much more and through out my daily commute I found myself on several occasions thinking that the Honda accord was the Lexus GS from far away. I decided to test driving a newer Honda accord since i had been driving a Honda civic for the last 177K miles and I knew there were good cars. there were a few major factors that were crucial in my next car purchase. First of all my car had to be classy I would only make a payment on a car that I could step back from and be like wow ... that's a sexy car. Second my job requires me to commute almost 1200 miles a month so I needed a fuel efficient car. Finally I needed something that could provide enough back seat space for my sons car seat along with plenty of leg space. After doing Plenty of Research ( I am an efficiency Analyst/ Consultant by day) I found that two of these three things were met. Now if only I could find one that took my breath away. I went to superior Honda and was greeted by Steve and within literally seconds of me being there he could tell I wanted to get out in the lot and look for myself. despite the 2 degree weather he took me around and we looked at 4 different types he thought I would like and by the 2nd one I was sold. not only was she a beaut on the outside but packed with everything I needed. I took her for a drive and felt immediately at home. Steve knew I was in a hurry to buy this car tonight and he ended up staying 2 hours after they closed just to ensure everything went by smoothly and he could wave me off in my new car. I must say my overall experience at superior Honda was pretty good but the one person that will keep me coming back there is my sales guy Steve he was amazing and I Highly recommend him!!! The only CON I had with superior Honda was during the financing stage. The guy that did my financing took high pressure aggressive sales to a whole new level and to be honest it was somewhat uncomfortable at times after I had repeatedly said no thank you i'm not interested. He was just very pushy! More
I was referred to Liz by a friend and I have to say that going to see Liz was the best decision I could have made. I have never purchased a car from a dealership before and I love how Liz took me by the ha going to see Liz was the best decision I could have made. I have never purchased a car from a dealership before and I love how Liz took me by the hand and educated me on my Honda Civic's features. I had seen a 2010 Honda Civic at another dealership but I was not happy with the interest rate they had quoted me so I called Liz at Superior Honda. It was one of the coldest day of the week and Liz had pulled the car out so that I would not have to walk on ice and snow and she made sure the car was clean and had even warmed it up before I got to the dealership. I have to say that this type of service was far above what I had expected. Liz is the type of salesperson who does not have pressure you about her product because once she gives you the facts about your car and you see how passionate she is about Honda's you just want to purchase a car from her. I would highly recommend Liz to any woman who is purchasing a new or used car. She will not lead you wrong. I had mentioned that I would like to see an Accord and I test drove the Accord and the Civic. The Accord was more expensive but Liz gave me two great choices and after seeing what I think were the best two cars on the lot I decided on the 2011 Honda Civic. I received a lower interest rate from Superior Honda and I was able to keep my payments at $300.00 a month. My experience with Liz has been nothing other than EXCELLENT!!! I will definitely be buying my next Honda from Superior and Liz!! More
Gizem was extraordinarily patient, helpful, considerate, answering many questions, assisting my decision without any pressure at all. I thoroughly enjoyed the experience purchasing new car. answering many questions, assisting my decision without any pressure at all. I thoroughly enjoyed the experience purchasing new car. More