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Jeff Wyler Superior Honda
Cincinnati, OH
765 Reviews
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Showing 765 reviews
April 18, 2014
Gigi personal review at Superior Honda Gigi was a marvel. Very friendly, accepted my requests for size/price/ etc. and found one quickly that is super. And she taught me what I needed to Gigi was a marvel. Very friendly, accepted my requests for size/price/ etc. and found one quickly that is super. And she taught me what I needed to know about the car, led me with her GPS to turn in my rental in Newport, got the battery question solved satisfactorily, drove me home to get a check. stayed with me with encouragement through the whole/entire/lengthy process of buying a car. Only time she left me was when I was getting all the paperwork done with Cincy. I especially appreciated that she did not PUSH a sale, nor did she push for a more expensive car. She read me right and treated me right. More
by JanGallagher
Employees Worked With
Gizem Ozdemir
April 14, 2014
AMAZING CUSTOMER SERVICE! I couldn't get the wireless headphones in our Honda Odyssey to work and our family was getting ready for a 16 hour car ride to Florida. I called Supe I couldn't get the wireless headphones in our Honda Odyssey to work and our family was getting ready for a 16 hour car ride to Florida. I called Superior Honda for help. They invited me to drive my car over so that they could look at the headphones in person. Mac and Steve both hopped in my minivan (with our kids!) and taught me how to use the wireless system. They tested each set of headphones and helped my kids learn how to use them as well. They were professional, kind, and patient with me--just a busy mom in need of some help. I am so impressed with their service today!! Thank you Mac and Steve! More
by doepkes
Employees Worked With
Steve Kaplan, Mac Nazir
April 09, 2014
Very Friendly dealership It was very friendly and awesome experience for me at the dealership. Gizem Ozdemir helped me with all the information. I rate superior Honda at sprin It was very friendly and awesome experience for me at the dealership. Gizem Ozdemir helped me with all the information. I rate superior Honda at spring grove as the best dealership in Cincinnati. More
by ijagath
Employees Worked With
Gizem Ozdemir
April 07, 2014
Chris Oligee was very honest with us and provided good tips/information before he knew . that we were (definitely) buying from him and Superior Honda. I comp was very honest with us and provided good tips/information before he knew . that we were (definitely) buying from him and Superior Honda. I compared several price . quotes/offers and had read what was available on the internet. I am 68 years old - so I have . purchased 'several' new cars previously. I was not looking forward to all of the 'hassle', . ' ? negotiating?) a FAIR price - for me,the dealership,and the salesperson. One salesperson/ . dealership after 1 1/2 hours of negotiating would not provide me with their price quote/offer. . I was totally honest and professional. Did they believe that I would hand them a blank check . and let them 'fill in' whatever $$$ amount that they chose? HA. I believe that I may have surprised . them when I said 'good bye' and left - just like that. No jerking me around like a puppet. . . We went directly to Superior Honda and our HIGHLY PROFESSIONAL sales person . CHRIS OLIGEE He treated us with respect and honesty. . . I purchased my trade-in - a 2002 Honda Accord Special - from Superior Honda,Spring Grove . Avenue. This fine dealership has been in business for MANY years, ( no 'new comer' ), . they do it right. My previous Honda was the best car that I ever owned - no problems - . the quality was evident from day one.,,,,,,,,,,,, I highly recommend them. . . Springfield Township new car buyer. . . . More
by SfieldTwp
Employees Worked With
Steve Kaplan, Chris Oligee
April 07, 2014
Phenom. We had a fantastic experience, and could not recommend Steve and the dealership enough; they bent over backwards to help us and frankly I think it cam We had a fantastic experience, and could not recommend Steve and the dealership enough; they bent over backwards to help us and frankly I think it came as close to fun as car buying can be. They even transferred our license plate holder from the old car to the new one. I can't give them a more solid/ringing endorsement than my repeat business, which I assure you, I shall do. It's highly likely I will even begin taking our other car (Civic) there for service, even though I bought it at Honda East (Superior is closer to our house). I would not say that all my car buying experiences have left me believing that they live up to the moniker, or the hype; but in this experience, they did it. More
by brianjgeraghty
Employees Worked With
Steve Kaplan
April 07, 2014
I had planned to just look at new Hondas but we ended up leasing. Robert Starks was knowledgeable, friendly and very interactive. The whole process worked very well. Ray in finance was also terrific. Th leasing. Robert Starks was knowledgeable, friendly and very interactive. The whole process worked very well. Ray in finance was also terrific. The overall experience was excellent. More
by jamesheubi
April 04, 2014
Great Purchasing Experience, Terrible Service / Warranty Exp Last summer we purchased a new CRV from Superior Honda, everything was handled by Jam and I was very happy with the pricing and purchase process, no s Last summer we purchased a new CRV from Superior Honda, everything was handled by Jam and I was very happy with the pricing and purchase process, no surprises, very professional, completely first rate experience. My wife took our 2013 Honda CR-V in for a what we thought would of been a warranted repair yesterday. The vehicle is less than a year old and has under 10,000 miles on it. My wife noticed a few weeks ago that the rear back-up camera feature was out of sync with where it should of been focusing. As a result we called the dealership and scheduled a service visit. Yesterday afternoon I got a message from my wife that the service adviser explained that since he thought that the issue was a result of our negligence (washing the vehicle) which we honestly are not sure how it was broken, my wife said that was all she could think of as to how it happened, that it was not to be covered by the warranty, the repair was to run $350 ($250 part, $100 labor). To say that we are incredibly disappointed is an understatement. We had originally gone to your dealership based upon several family member's recommendations, we will let them and others know of this experience. I and the family will obviously not be purchasing nor have anything serviced at your dealership ever in the future as a result. Update 4/7/14 I spoke to the Service Manager by phone today regarding the above situation, Robert. The conversation was professional and Robert said he was there the day my wife had the car in. I just spoke to my wife and her version of what was described versus what Robert told me was said last week when she was in the Service Dept. are quite different. I was not there but I will trust what my wife said to be accurate; that the camera was broken, we were unsure how it happened, only wild guess was during a hand wash (which I myself do, and no I would of noticed breaking it). As I stated to Robert having been in Sales / Service for decades myself that I am well aware that the Customer is Not always right, I'm also aware that some Customers are overly demanding and are sometimes not worth the effort since nothing will make them happy. We are not in that category. This was our first visit for any type of repair / warranty work, we were told the issue was not covered. Boy am I glad I did not purchase the $1000 extended warranty after this experience. Robert offered to call Honda to see if they would "Goodwill" the part, where was that offer last week when we carved out a few hours to take the car there to have it repaired? Obviously our situation did not seem to warrant the call then, now that we've posted up our experience on the internet they are going to put forth some effort? At the end of the day I spent a couple of hours working on my 10 month old / still under "warranty" Honda CRV and fixed the rear camera issue (the clip that Honda used to secure it into the rear hatch is VERY flimsy, I'm guessing they've had many other issues such as this) myself with $5.00 worth of JB Weld, it is now mounted much more securely than when it left the factory. Well, that's been our experience with Superior Honda's Service Department. I honestly hope you have better luck, we will be going elsewhere in the future. More
by Coreseller
Employees Worked With
Adam Castle, Jami Smith
April 03, 2014
I have been in the market for a used Honda and did a lot of research online. I sent internet inquiries to a few dealerships, and Jami Smith at Superior was the only salesman from the only dealership to cont of research online. I sent internet inquiries to a few dealerships, and Jami Smith at Superior was the only salesman from the only dealership to contact me. We set an appointment to evaluate my trade and show me the cars I had seen online. He really listened to me and heard what I said regarding my lifestyle and driving habits, and what I wanted from a car. He offered me a fair price on my trade, and made me a great deal on my "new-to-me" Honda Accord. I arrived at the dealership after work on a weekday, and Jami stayed until I finished the paperwork with Rick from Finance. I picked up my Accord the next day on my lunch break. It was ready for me when I got there, and looked brand new! My entire experience was hassle-free and easy, and Jami made it fun! He was delightful to work with from start to finish. I recommend him to all of my friends, whether they need a car right now or not. Keep Jami in mind when you go car shopping. He will do the right thing for you too! More
by Michele400
Employees Worked With
Rick , Jami Smith
March 31, 2014
the purchase of my awesome honda odessey I had a terrific experience at superior honda of Cincinnati!! The staff was all smiles and very friendly. Gizem"gigi"Ozdemir was very professional and I had a terrific experience at superior honda of Cincinnati!! The staff was all smiles and very friendly. Gizem"gigi"Ozdemir was very professional and extremely nice! We love our new van! More
by devonchris
Employees Worked With
gizem ozdemir
March 29, 2014
Wonderful Experience I was greeted immediately upon entering Superior Honda and within moments I was looking at used cars with a delightful sales agent, Gizem "Gigi" Ozdem I was greeted immediately upon entering Superior Honda and within moments I was looking at used cars with a delightful sales agent, Gizem "Gigi" Ozdemir. I felt at ease throughout the process and never felt pressured to buy. Gigi wanted me to find just the right car. She was very patient and attentive to my needs. If you're looking to buy a new or used car, I would highly recommend including Superior Honda in your search. More
by GuyVanasse
Employees Worked With
Gizem Ozdemir
