
Jeff Wyler Superior Honda
Cincinnati, OH
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My Experience at Superior Honda My girlfriend and I recently leased a 2015 Honda Civic LX from Superior Honda. The experience - on the whole - was excellent. Gigi, our sales rep, was My girlfriend and I recently leased a 2015 Honda Civic LX from Superior Honda. The experience - on the whole - was excellent. Gigi, our sales rep, was particularly friendly and knowledgeable. She made every effort to make us comfortable, answer our questions and ensure our complete satisfaction. My only complaint concerns the loan officer, Rick Friedman. While I hardly expected Rick to be blessed with the charm or bedside manner of a sales rep, he was disconcertingly abrupt and very nearly refused to take no for an answer when I made it repeatedly clear that we were not interested in protection / maintenance packages offered by the dealership. His customer service skills could use some polish. On the whole, a really good experience. Gigi, as I said before, was fantastic. Thanks! More
Nice team work Superior Honda's internal communications were excellent. The sales person I discussed over e-mails was not there when I visited the dealership to clos Superior Honda's internal communications were excellent. The sales person I discussed over e-mails was not there when I visited the dealership to close the deal but their team members were well communicated and able to serve me right. The process went smoothly with the exact agreed deal. More
Great experience Steve Kaplan made it haplan! He made it happen. Worked well to compromise a great price on a great car. Great experience with Steve. Highly recommende Steve Kaplan made it haplan! He made it happen. Worked well to compromise a great price on a great car. Great experience with Steve. Highly recommended! More
Quick and Easy I just purchased a 2006 Buick Lucerne, I worked with Gigi. She was very sweet and understanding. Very easy to work with and stayed within my budget. I just purchased a 2006 Buick Lucerne, I worked with Gigi. She was very sweet and understanding. Very easy to work with and stayed within my budget. Thanks I love my new wheels. More
Great Buying Experience We've had a great buying experience for our new CRV from Superior Honda with Nikki. Nikki not only gave us a great price, she was also honest, did no We've had a great buying experience for our new CRV from Superior Honda with Nikki. Nikki not only gave us a great price, she was also honest, did not play tricks, made the purchase pleasant and easy. We realized that they forgot to install the front plate bracket when we got home. Since we live in Columbus, Nikki worked with one of our local dealerships to have it installed for me. Everything went well. It's a worth driving 2 hours to buy our new CRV! Thank you, Nikki! More
Leasing at Superior I had the pleasure of working with Mac Nazir at Superior Honda of Cincinnati. His straightforward approach meant I got the vehicle I wanted in the sho I had the pleasure of working with Mac Nazir at Superior Honda of Cincinnati. His straightforward approach meant I got the vehicle I wanted in the shortest amount of time possible. I enjoyed working with Mac and will certainly do so again in the future. I highly recommend his services. More
Pleasant and easy I just leased a new CRV with Superior Honda. I worked with Gigi, Mark, and Tony. All of them were pleasant, knowledgeable, easy to work with, and made I just leased a new CRV with Superior Honda. I worked with Gigi, Mark, and Tony. All of them were pleasant, knowledgeable, easy to work with, and made me feel comfortable in my decision. I would definitely recommend them to anyone shopping for a vehicle. More
Best Customer Service! I was a busy, working mom in search of mini-van. My husband and I did not have a lot of time to go all around the city looking for a gently used mini I was a busy, working mom in search of mini-van. My husband and I did not have a lot of time to go all around the city looking for a gently used mini-van. I called Hank and told him what I was looking. Within 3 days, I had bought the perfect van! I am so excited with my purchase and the fact that I only to go to the dealership for a couple hours was amazing!!! Hank went out of his way to make buying this mini-van an easy process. I appreciate all of the help he gave us and would recommend him and Superior Honda to anyone looking for a new or used car. More
We got exactly what we wanted We initially started by looking on the internet. Found the vehicle we wanted and emailed Superior Honda. When our iniital contact ended up not getting We initially started by looking on the internet. Found the vehicle we wanted and emailed Superior Honda. When our iniital contact ended up not getting back to us, Tony LoBuono took over email and really got the process rolling. When we showed up to look at the van and get the appraisal on our trade-in, everything went smoothly and we couldn't have asked for better service. Ray was very personable and made the signing papers process quick and easy. Also explained our options to us very well. We never felt pressured to get something we weren't looking for. Alex was friendly, and did a great job at explaining all features or our vehicle to use during our test drive and once we bought the van. More
Steve Kaplan is the BEST Steve Kaplan made buying a new used car a seamless experience. I brought my sister and niece with me to view cars, and he treated us all like family. Steve Kaplan made buying a new used car a seamless experience. I brought my sister and niece with me to view cars, and he treated us all like family. He was busy at the time, but still made use feel like we were the most important customer, and took the time to answer all of my questions and concerns. My husband spent time with Steve the next day looking at the car I liked, and Steve was very patient and professional with my husband and made the entire experience an enjoyable one. We truly felt his caring and service excellence attitude through the whole process. We will definitely see Steve again for any of our car needs and recommend him to family and friends. More