Jeff Wyler Superior Honda

Since 2016 I've purchased several new cars and had countless routine maintenance performed on said cars. Steve Kaplan is an outstanding individual. He treats me with respect and always is interested i countless routine maintenance performed on said cars. Steve Kaplan is an outstanding individual. He treats me with respect and always is interested in what is best for me. I look forward to continuing to work with him in years to come. More

If I was able to give a rating with zero stars I would. I bought my Ridgeline brand new from Jeff Wyler on 11/25/22. On 5/28/23 I had a dead battery on my Ridgeline. I called Honda Roadside and they dispat I bought my Ridgeline brand new from Jeff Wyler on 11/25/22. On 5/28/23 I had a dead battery on my Ridgeline. I called Honda Roadside and they dispatched out AAA. The AAA technician had to change out my battery and in the process of putting back the engine air intake for the motor dropped two fasteners somewhere in my engine compartment. He could not find the fasteners and his solution was two plastic zip ties to hold it together. I all of a sudden had an Emission System Problem warning light now on in my truck. I told the technician that his fix with the zip ties was unacceptable and that I refuse to drive my truck. Six days after the incident my truck was finally towed to Jeff Wyler Superior Honda. The service manager called me and told me that they would not warranty my battery and that I would have to go to the parts department and buy the two fasteners that the technician lost and then they would repair my vehicle back to the way it should be. I am now on day 11 with still no vehicle while each party that was involved argue over whose fault it is. I have only asked and will continue to ask for my truck to be restored back to an OEM standard since it is still under warranty with only 5800 miles on the truck. This is my 5th Honda and my 4th Honda Ridgeline. After this experience I will tell anyone that I meet to never go to a Jeff Wyler dealer because they only care about making money and service means nothing. More

Good service , coffee and snacks were available. The front desk lady was super helpful and courteous The front desk lady was super helpful and courteous More

I worked with Adam Pulliam who was able to put together the best deal in the area. Adam was very helpful in arranging the offer, and handling my trade-in. He understood what I was looking for and smoothe the best deal in the area. Adam was very helpful in arranging the offer, and handling my trade-in. He understood what I was looking for and smoothed out the process. More

To put it plainly, the car is great, the deal was great, but every moment of it was stepping on glass barefoot. I bought my car about 3ish month ago, and it was a nightmare. I am going to list some things n but every moment of it was stepping on glass barefoot. I bought my car about 3ish month ago, and it was a nightmare. I am going to list some things now that i am out of my 6k mile warranty period. My car had a ~$30k value on KBB prior to its options, and Carmax offereed me $30; however, they offered $26K. When they offered it, they scoffed at me like i was going to get better. I got $34k on it. My sales person did some things right, but not simple and easy things. I had a sausage link wrapper in my center console after signing despite asking that it be removed and cleaned, after test drive on tuesday, a call on wednesday to verify things, a call on thursday to confirm i was going to buy it, and on the friday I bought it. So I wasted $300 on a clean that cannot get that out. They added $1400 for a "insurance" on my seat program that I could not opt out of because they, "already applied the protectant to it", and my passenger seat has wavy stains on it. They messed up my name on my paper work and told me to drive there despite knowing i live two hours away. They did not like my idea of mailing the papers to me. At that point prior to mailing the documents back after signing, I took the time to scan them to myself at work. Prior to sending it back, one day before my temp plate expired, they had crossed out and rewritten parts on the documents. I had to have the BMV head verify that they hadn't screwed me entirely because THEY EDITED DOCUMENTS POST SIGNATURES. I actually had hoped my mechanic would have found a major issue so I could have them correct the jeep. Be warned who reads this review, regardless of the deals you might find, the path with them is lined with hardship. My vehicle is manual transmission, and the service report had the boxes for manual transmission cars left empty. I had called and asked for this to be verified with the cleans, and was met with no good answer until I signed. I had asked many times through the process, to which I left with an addendum document stating they would get that verification to me. I was told I would have it at latest monday, but not surprisingly, it took till the next Friday because I had to call and remind them three times. I had no faith that my jeep was actually serviced properly even after they sent that document. In the words of a wise man I once knew, "May the fleas of a thousand camels infest their armpits" More

Our experience was smooth and we were so happy when we left. Hank was everything we could asked. left. Hank was everything we could asked. More