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Jeff Wyler Superior Honda
Cincinnati, OH
747 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 747 reviews
November 02, 2016
Honda convert Thanks to Hank for patience and no bs approach. I started the process online, and was very candid of a 2-3 week time frame to purchase. There was n Thanks to Hank for patience and no bs approach. I started the process online, and was very candid of a 2-3 week time frame to purchase. There was no pressure when I stopped in before I was ready to purchase. No changes in what we discussed when I went in. He found the model and color I wanted. There were a couple hiccups not Hank's fault, however his business manager and sales manager got everything ironed out. I love the new car, hoping I can get the Apple play /radio to work properly once I update my iPhone software. Again, a minor deal. I highly recommend Hank and Superior! Thanks everyone! More
by Cincy2ky
Employees Worked With
Donny, Hank Osborn
October 30, 2016
2016 Honda HRV Extremely impressed by the professionalism of Superior Honda from the initial response to my email request to the in-person treatment by Hank Osborn, Extremely impressed by the professionalism of Superior Honda from the initial response to my email request to the in-person treatment by Hank Osborn, who did a great job answering all my questions. And I had a lot of them. I've been driving the car for a couple of weeks, including two trips out of town, and it's been exactly what I expected. I'd recommend Superior Honda to any of my friends. More
by MyHonda
Employees Worked With
Hank Osborn
October 24, 2016
Used CRV Nikki was great to work with... Would recommend her to anyone. She was able to address all of our questions and went out of her way to provide great Nikki was great to work with... Would recommend her to anyone. She was able to address all of our questions and went out of her way to provide great customer service. Thanks again More
by Andy Hoying
Employees Worked With
Nikki Lepert
October 24, 2016
2016 Honda CRV Excellent, efficient service. Friendly and informative. Honda makes an excellent product, and we were most pleased with the purchase and the terms. I Excellent, efficient service. Friendly and informative. Honda makes an excellent product, and we were most pleased with the purchase and the terms. I highly recommend Superior and, in particular, our sales representative, Mr. Kaplan. More
by converrl
Employees Worked With
Steve Kaplan
October 16, 2016
Had problems with the salesman but manager was helpful In the beginning, I was disappointed with the sales person Hank, because he did not clearly answer my cost-related questions for Honda Fit LX 2016 lea In the beginning, I was disappointed with the sales person Hank, because he did not clearly answer my cost-related questions for Honda Fit LX 2016 lease. I was just given some random numbers & not informed of how the monthly payments had been calculated for me. When signing the documents I realized I had been charged ~30$ more per month than what had been discussed. Their business manager was not very helpful in addressing my concerns about the changes in figures, and later I also noticed a considerable hike in the "agreed upon value of the car" which looked like it was ~$2k higher than the quoted price. However few days later their new car sales manager Jesse reached out to me based on my initial review, & addressed all my concerns. He explained to me in detail about the breakup of prices and taxes, differences in the Honda lease v/s a traditional lease, & apologized on behalf of their personnel who had not given me complete and accurate information. I felt satisfied after this meeting because : 1. It seemed like Honda does care about customer experience after all 2. They agreed to revise some of the figures to match what was initially promised to me. For this reason I've chosen to update my original review & give them a better rating. More
by NatureCrack111
Employees Worked With
Rick Moulden, Hank Osborn
October 15, 2016
Great Experience I was in need of a vehicle after an accident I had. I got in touch with Hank Osborn and not only did it work out that he had the perfect vehicle for m I was in need of a vehicle after an accident I had. I got in touch with Hank Osborn and not only did it work out that he had the perfect vehicle for me, he expedited the process and I had the car a few days later. Hank took care of all the paperwork and made the entire experience a wonderful one! Rick helped us with the paperwork as well, and he made it a very enjoyable process. Thanks Superior Honda! More
by BuckeyeInTheBluegrass
Employees Worked With
Hank Osborn
October 12, 2016
Excellent Service This is the second car I've purchased through Superior Honda with the excellent help of Steve Kaplan. Steve listened to my needs and helped me find th This is the second car I've purchased through Superior Honda with the excellent help of Steve Kaplan. Steve listened to my needs and helped me find the right car for me. From start to finish, Steve was knowledgeable, a great listener, and provided me with excellent service. I'm happy with my decision to work with Steve and strongly recommend him to anyone looking for a great buying experience. More
by smc
Employees Worked With
Steve Kaplan
October 11, 2016
New Honda Pilot Mr. Steve Kaplan gave me excellent service in my new SUV buying experience. From the time he answered my initial phone call to the final handshake he Mr. Steve Kaplan gave me excellent service in my new SUV buying experience. From the time he answered my initial phone call to the final handshake he was courteous , informed and enthusiastic . More
by Shelly
Employees Worked With
Ray, Steve Kaplan
October 10, 2016
Very Easy We walked in knowing exactly what we wanted and Steve jumped right into action. No trying to upsell us, no trying to talk us into things that we didn' We walked in knowing exactly what we wanted and Steve jumped right into action. No trying to upsell us, no trying to talk us into things that we didn't want. He showed us what we asked for and made us aware of things that were pertinent to our decisions. Appropriate things to consider. The whole process went very smooth and without hassle. Back and forth with the numbers very quickly. None of the typical "car dealer" gimmicks that we've all been through at other dealers. Great experience. Would recommend to anyone without hesitation. More
by John
Employees Worked With
Steve Kaplan
September 30, 2016
Easy to work with Nikki was so easy to work with and has great communication. I would and will go through her again for buying a car. She came back with the lowest pric Nikki was so easy to work with and has great communication. I would and will go through her again for buying a car. She came back with the lowest price and gave me some tips on hidden fees other dealerships had. More
by Toney
Employees Worked With
Nikki Lepert
