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Jeff Wyler Superior Honda
Cincinnati, OH
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Outstanding service My consultants Amanda Yerian and Ron were outstanding. I recommend this dealership to anyone. I will buy another vehicle from Superior Honda for my wi My consultants Amanda Yerian and Ron were outstanding. I recommend this dealership to anyone. I will buy another vehicle from Superior Honda for my wife. More
My new car buying experience! It was my first new car buying experience and I was nervous. I was referred to Steve Kaplan and he helped me find the right car for me! I would recom It was my first new car buying experience and I was nervous. I was referred to Steve Kaplan and he helped me find the right car for me! I would recommend Steve to any new car buyer. More
Hank is the man! Visit Hank at Superior Honda. I would buy from him again. Helpful, kind and funny during the what is traditionally a contentious process. Thanks Han Visit Hank at Superior Honda. I would buy from him again. Helpful, kind and funny during the what is traditionally a contentious process. Thanks Hank! More
27 years of excellent sales & service! I have been buying cars (4) & servicing them thru Superior Honda since they opened in 1989. I would recommend them to anyone who would listen. Yes I k I have been buying cars (4) & servicing them thru Superior Honda since they opened in 1989. I would recommend them to anyone who would listen. Yes I know most everyone there & everyone there knows me from the GM to sales to financing & throughout the service dept. I am always treated fairly, with respect and know that my car is in good hands. I also have frequented the body shop & have had the same experience. Most recently I had a bad driver side passenger door on my Honda Odyssey that would not slide or shut & was a problem as it would be to most people. However, my Odyssey is also my work vehicle as I deliver everyday. Without this vehicle I cannot make a living. The Manager, Jerry understood this the minute I walked into the door. He more than took care of my problem & had me back on the road earning a living as quick as he could. Yes I have built this relationship with Superior Honda as a loyal customer over many years & I would recommend that you do the same for peace of mind & quality service. Thank you Superior Honda for being there for me! A very loyal customer, Larry Leavitt More
Excellent Sales Experience, 5yr Car Service, My first Civic had received excellent service at this dealership for 5 years. When it was seriously damaged I received a clear assessment, repair est My first Civic had received excellent service at this dealership for 5 years. When it was seriously damaged I received a clear assessment, repair estimate and advice dealing with insurance from the Service employees. Due to that long relationship of trust, this was the first place I looked for a replacement. Steve Kaplan showed me a Certified Pre-owned Civic that I had seen on the website. He accompanied me on a test drive and provided clear answers and explanations with no pressure or hype. Steve, Ray Luttrell (purchase paperwork) and service and management all provided courteous and efficient service. The purchase was completed near closing time on a stormy night. Steve offered to complete demonstrating all features of the car at my convenience later because he wants his customers to have thorough orientation. More
Excellent Experience My son and I went in to Superiot Honda to buy out the lease on his 2013 Civic. Our sales person was Steve Kaplan. Steve was GREAT! He made the entire My son and I went in to Superiot Honda to buy out the lease on his 2013 Civic. Our sales person was Steve Kaplan. Steve was GREAT! He made the entire experience easy and smooth. We met several other staff members who were just as nice. I would definitely come back and recommend them to friends and family!! More
Great car, great service, great buy. Steve Kaplan listened to us and introduced us the best (not the most expensive) car for our need- the Civic EX, user-friendly, with excellent road per Steve Kaplan listened to us and introduced us the best (not the most expensive) car for our need- the Civic EX, user-friendly, with excellent road performance, high-convenience and -safety features, and an elegant look, In spite of the paperwork (not Honda's fault) the experience was smooth, informative and fun. .I'm delighted with the car and Steve's help. Our questions (about the car, servicing, financing and more) were answered straight forwardly. We decided to buy, and the process was smooth, with easy communication between Steve at Honda and both the lending institution and insurance agent. Steve got back to us asap when we called with questions and thoroughly prepped us on car features and driving. I was informed of practical add-ons such as splash guards but not pressured to buy them. Steve went out of his way to take care of us and share his expertise and professional service. His colleagues (office and tech) were knowledgeable, skilled and courteous. The car we wanted was ready for us on delivery day, as promised, and all has gone well. More
Bad service In reading previous review seems like one of the problems with service center is megan. Had same type of experience as previous reviewer. Took Honda In reading previous review seems like one of the problems with service center is megan. Had same type of experience as previous reviewer. Took Honda Civic in for airbag issue and transmission drain and fill. Appt. was at 10 a.m. Got there at 9:50. After watching 8 or 9 cars go around mine at 10:45 I told Megan I had an appt. at 1 p.m. That day and was told by her originally my car would take 1.5 hours to 2 hours to complete. Since it wAs now 10:45 and my car was still not taken back for service I asked her if I would be out of there by 1. She said "oh yeah" you will have plenty of time. Well, at 1:25 the car was finally done. 3.5 hours later after Megan said it would be 1.5 to 2 hours. So, I missed my 1 p.m appt. and even left a message with the general manager about the experience only to get no response. My first and last time at superior Honda. Do not take your vehicle here for service. They are far from Superior. If you do don't go to Megan to have your service done! Steve B More
hank and alex hank was very patient with me as i am very cost minded...after several phone calls , we came to an agreement.......i only wanted a honda as i already hank was very patient with me as i am very cost minded...after several phone calls , we came to an agreement.......i only wanted a honda as i already have one.....thanks hank and alex!!!!!!!! More
Had a great experience with Steve Kaplan on the CR-V Steve Kaplan whet over the car from front to rear and explained everything in a manner we could understand and answered every question we had about th Steve Kaplan whet over the car from front to rear and explained everything in a manner we could understand and answered every question we had about the new CR-V. More