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Jeff Wyler Superior Honda
Cincinnati, OH
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Very accommodating and professional Very accommodating and professional, listen to all how concerns and met them ,all vehicles clean when test driving ,very detailed when showing vehicle Very accommodating and professional, listen to all how concerns and met them ,all vehicles clean when test driving ,very detailed when showing vehicles, very knowledgeable with all accessories and controls on how they work ,will definitely refer superior to my friends and family More
Love my new CRV After years of driving Toyotas, my husband and I have switched to Hondas. Hank Osborne made this the best buying experience I have had. On first meet After years of driving Toyotas, my husband and I have switched to Hondas. Hank Osborne made this the best buying experience I have had. On first meeting him, you could just tell he is a genuinely nice person. Great handout on CRV model comparisons. And he found the color I wanted. Hank went over my new CRV with me and made sure the settings were as I requested and that I understood the basic operation of my new car. He reached out multiple times to update me on anticipated date of arrival and also after purchase to see if there are any questions. More
Bought my car from here and have always had great service. I am a repeat customer, and I send my family and friends here. Steve went over and beyond my expectations. Rick the finance manager did a great job a I am a repeat customer, and I send my family and friends here. Steve went over and beyond my expectations. Rick the finance manager did a great job and I am very happy with my purchase. More
Excellent Dealership Recommendation We are very happy with our honda civic purchase. This is our 2nd purchase here. Hank our sales rep was excellent and professional. He was great to We are very happy with our honda civic purchase. This is our 2nd purchase here. Hank our sales rep was excellent and professional. He was great to work with. More
Super friendly, not pushy! I first dealt with Steve, and he was above and beyond amazing! He refuses to be called a salesman, which I love. He listed to me and what I was lookin I first dealt with Steve, and he was above and beyond amazing! He refuses to be called a salesman, which I love. He listed to me and what I was looking for in a car, and I ended up in a beautiful 2017 civic! He wanted to help me find the best car for me, not what he wanted to force me into. I came back in a few days later to finalize everything. I knew Steve was off work(he warned me), so this time I dealt with Alex. Also a wonderful person to be helped by! He helped me figure out financially the best option for me(leasing vs. buying), and was super knowledgeable. He helped get me into my new car that day. Steve and Alex are great people and though those are only 2 employees of Honda, I'm sure everyone who works there is just as great! I am thrilled to give me business to Superior Honda! More
Satisfying experience Hank my salesman was very personable and welcoming. Understood exactly what i needed. No pressure sales. All people i came in contact with at the de Hank my salesman was very personable and welcoming. Understood exactly what i needed. No pressure sales. All people i came in contact with at the dealership very professional. More
They had the car, made the deal..: Found the car I wanted using Car Gurus. Made appointment for test drive.. Fun to drive Civic EX was enjoyable. After short negotiation, price agreed, Found the car I wanted using Car Gurus. Made appointment for test drive.. Fun to drive Civic EX was enjoyable. After short negotiation, price agreed, they got paperwork ready, cleaned the car, and I signed some paperwork.. They were busy for a Sunday and sold a lot of cars.. Yet the wait time was reasonable and Steve made sure to cover all the car's features.. Ask for Steve Kaplan, he will make it a smooth transaction. More
Outstanding experience Great experience will definitely return. No complaints at all. Everyone we worked with , knowledgeable, supportive and friendly. Purchased the CRV, to Great experience will definitely return. No complaints at all. Everyone we worked with , knowledgeable, supportive and friendly. Purchased the CRV, touring model love it! Steve our sales rep explained all the features More
Total Loss to a Total Gain I was not in the market to buy a car on the morning of July 29, 2017; however, that changed in the afternoon when I had a crash that resulted in a tot I was not in the market to buy a car on the morning of July 29, 2017; however, that changed in the afternoon when I had a crash that resulted in a total loss . The stress associated with a car accident, especially when kids are involved is enough... Add to that, the stress of making a decision about a car you want to be as safe as the one that kept you and your kiddos out of harm's way. I worked for two weeks with a different Honda dealer and chose to walk out when it came time for the uncomfortable sales do-si-do. The salesperson was arrogant and rude. I heard about Jesse Bundy at Superior from a friend. I called him and told him what I wanted and my desire to avoid the back and forth negotiation. We came to an agreement on the phone, I came in on Saturday and was introduced to the most professional, caring salesperson I have ever met. Steve Kaplan took time to get to know me and my family. He has empathy and patience. He took time to show me all the cool things in my car and was excited for me. I have purchased 7 new cars prior to this one and I can say that I will never buy from anywhere without going to Superior Honda first. My husband was impressed and intends to be there in about one year to meet with Steve about a new car. More
So much better than expected I walked into Superior Honda not really knowing what to expect. It had been many years since I had purchased a new car. I pulled into the lot with my I walked into Superior Honda not really knowing what to expect. It had been many years since I had purchased a new car. I pulled into the lot with my 2000 Civic (which I also kept, Hondas run forever), parked next to car very similar to mine, and proceeded inside. Within a minute of walking through the door, I was asked if I had been helped. I met Kevin Young, which had been emailing me about the car I was looking to purchase. He was incredibly friendly, and quickly assigned me a salesperson who was finishing up with another customer. During the wait Kevin took me around, and showed me the facility (which is absolutely beautiful). With all the horror stories of people buying cars, I thought well here we go. I soon realized these thoughts were unfounded. Steve, from the very start felt like an old friend. We talked for a few minutes not even mentioning cars. I knew the car I wanted, and within the time Steve and I had talked, Kevin had the car brought around to the front of the building. Steve spent an extensive amount of time showing me every detail, and feature of my new car. The test drive was fabulous, like a summer drive down the road with a good friend next to you. After the test drive Steve gets out of the car, stating "Take as long as you want, look at the car play with the features, I'll be waiting inside if you have any questions". I took my time, walking in handed Steve the key and said "lets buy a car". Steves no pressure approach was greatly appreciated, the paperwork was a breeze, the whole time chatting like old friends. Then the finance part, which brought more of the same incredible friendliness, and professionalism from this business. By the time finance was done, my car had been detailed and Steve was waiting with the keys. He spent another half an hour going over more information and would have been willing for more, but I was to excited and ready for the road, so he said at any time I could come in and ask him for help. interesting enough the similar car that I had parked next to when I first arrived ended up being Steves car. A Great day and experience all around!!!! Thank You!! More