
Jeff Wyler Springfield Auto Mall
Springfield, OH
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Always pleased with the buying experience and service center. I'm on my third vehicle that I have purchased from this dealership, Both new and used. with the buying experience and service center. I'm on my third vehicle that I have purchased from this dealership, Both new and used. More
Service center My Dodge Ram had a recall a year ago that I contacted Jeff Wyler for, they said they didn't have the needed parts and would call me when they came in. My Dodge Ram had a recall a year ago that I contacted Jeff Wyler for, they said they didn't have the needed parts and would call me when they came in. To make a long story short I was never contacted and I accidentally threw the recall notice away and now it doesn't even show up in the recall lists. Anyway, I got another recall for the same vehicle so I called Jeff Wyler again to schedule the repair and again they don't have the needed parts and will have to contact me when they come in. After waiting over three weeks and not hearing from them I call them and the parts are there!!!! I have no idea if I would ever have been called or not. By the way this is Jeff Wyler in Springfield. When I did get my truck in it was fixed (or so I am assuming) More
First service visit I took our new 2016 Traverse in at 7:30 am for oil service, warranty work, and minor touch up paint. They took me home after dropping my car off, call I took our new 2016 Traverse in at 7:30 am for oil service, warranty work, and minor touch up paint. They took me home after dropping my car off, called me at 2:00 to tell me that the work was finished and sent the drive to my house to pick me up. I was on my way home by 3:00. They asked me to stop in a few days prior to determine what parts were needed to assure that the parts were in stock prior to my appointment date. My salesman, Eric made the arrangements for the touch up paint appointment. More
Great experience I had an awesome experience. This was the second Hyundai that I purchased here and I will return. James and John were awesome! I highly recommend this I had an awesome experience. This was the second Hyundai that I purchased here and I will return. James and John were awesome! I highly recommend this dealership! More
A Positive Experience in Every Way Our experience recently with Jeff Wyler Toyota was very positive from start to finish. While we were Waiting in the service lounge for routine checks Our experience recently with Jeff Wyler Toyota was very positive from start to finish. While we were Waiting in the service lounge for routine checks on our Scion, my husband and I looked at the new 2016 Toyotas, and the new 2015's in the special August sale. We discussed the cars and deals with salesman, John Smith. He was thoroughly informed on the comparisons and contrasts of the Toyotas on the lot, and on other brands of cars in the categories that interested us. He could answer our questions. He was never pushy. John suggested we wander around the cars and then as more questions. We chose th think about the deals and options overnight. Meanwhile we received excellent care and advice about our Scion from the service department. By the second day, we had checked many things out for ourselves on line. We took several test drives. Several other employees also talked with us and answered questions, I cannot remember their names. John and the business manager, Matt Crosbie, worked out all the details with us in the purchase of our 2015 Prius Three. Our car purchase at Jeff Wyler dealership was a completely positive experience. More
Great job! I went in to Hyundai to get an oil change. I spoke with Aaron, the salesperson with my previous lease and he worked with me until I was satisfied. I I went in to Hyundai to get an oil change. I spoke with Aaron, the salesperson with my previous lease and he worked with me until I was satisfied. I drove away with a new car. I am thankful for all that was done for me! More
Thank you ! I had a wonderful experience. Don Shepherd was so helpful and really put my mind at ease. I had never bought a new car, so I was a bit nervous. He mad I had a wonderful experience. Don Shepherd was so helpful and really put my mind at ease. I had never bought a new car, so I was a bit nervous. He made me feel right at home. I appreciate all of his hard work! More
Recall service. Fast and on time! Had both cars in for recall repairs. Everything was explained and done. Thanks for the good service! When it's time for a new car, w Fast and on time! Had both cars in for recall repairs. Everything was explained and done. Thanks for the good service! When it's time for a new car, will shop there first. More
A great satisfying experience April Kelly met us with a smile and let us test drive three different cars we were interested in. While on the test drive she explained the features April Kelly met us with a smile and let us test drive three different cars we were interested in. While on the test drive she explained the features and took her time and acted as she really enjoyed our company. She did not rush us, and we did not feel any pressure to rush into a decision. She listened to our concerns and worked with her boss to get us the deal we could live with. We would recommend April, Jeff Wyler and the other associates we witnessed working with other customers. More
Very satisfied I can't say enough good things about Jeff Wyler and the crew that they have there I had a great experience with April James and Jordan they all work v I can't say enough good things about Jeff Wyler and the crew that they have there I had a great experience with April James and Jordan they all work very well to make my experience satisfactory More