Jeff Wyler Springfield Auto Mall

Friendly, fast, and honest service for my New 2019 Chevy Traverse. The service team did every thing right. I will get all service done at this location. Traverse. The service team did every thing right. I will get all service done at this location. More

Good Experience I was immediately greeted upon arrival, informed of what would be done and how long it would take. They kept me advised of the progress and got me bac I was immediately greeted upon arrival, informed of what would be done and how long it would take. They kept me advised of the progress and got me back on the road in a timely manner. More

Not a good experience I do not write reviews often but I had a very poor experience and I am still having troubles 4 months after I bought my truck. I felt the sales team w I do not write reviews often but I had a very poor experience and I am still having troubles 4 months after I bought my truck. I felt the sales team was very dishonest and did everything to sell to me, They promised things that did not happen. When the Truck was washed they brock the antenna, I am still trying to get that replace it has been months of back and forth me driving back to the dealership, appointments setup that got canceled last min with no response or explanation. I do not plan to buy a car there again unless there are some major changes from the experience I had. I do have to say that I am happy with there fiance side that was the only positive experience I had. More

Excellent The employees have been wonderful to work with. My repairs were done and done correctly. They were very courteous and caring and ensured I was kept The employees have been wonderful to work with. My repairs were done and done correctly. They were very courteous and caring and ensured I was kept up to date on how my repairs were coming along. Always happy to answer any questions I had. More

Was told my recall repair would be 1.5 hours- 3.5 hours, ended up taking 8 hours!! Was told overloaded with work. Terrible service ended up taking 8 hours!! Was told overloaded with work. Terrible service More

excellent took care of me from start to finish answered all my questions. explained a few questions i had about my service and i was on my way took care of me from start to finish answered all my questions. explained a few questions i had about my service and i was on my way More

I had a recall item my Silverado. The staff at the Springfield Jeff Wyler service center were very friendly, efficient, and professional in getting the issue fixed. Springfield Jeff Wyler service center were very friendly, efficient, and professional in getting the issue fixed. More

Service Good service very fast did not wait very long answers all my questions very professional and nice very helpful great price done business for 15 yeats Good service very fast did not wait very long answers all my questions very professional and nice very helpful great price done business for 15 yeats More

Top notch the service department is top notch. They were very courteous..the service advisors made sure the work that was done is the work I requested. Did not the service department is top notch. They were very courteous..the service advisors made sure the work that was done is the work I requested. Did not try do anything else but what I wanted done..I will definitely be back for my future needs on my Tacoma. More

No inspection done I used to recommend this dealership for their excellent service department until my last experience. I’ll never go back. They didn’t even to a complet I used to recommend this dealership for their excellent service department until my last experience. I’ll never go back. They didn’t even to a complete inspection on my car. Wasn’t happy with the manager’s response either. I drove 45 minutes because I trusted this service department, but there is different employee in there now so I’ll be going elsewhere. More