Jeff Wyler Springfield Auto Mall

Service after the sale This is the fourth vehicle I have purchased from this dealership, and all with Chuck Otstot. I have found his advice and recommendations to be solid This is the fourth vehicle I have purchased from this dealership, and all with Chuck Otstot. I have found his advice and recommendations to be solid and fits into my idea of a positive salesperson. Today, I want to also commend the service department. I used the online appointment schedule system and found appointment times that met my schedule. Upon arrival, I was informed of what service I had requested was the agenda for the day. I was impressed to see a search for any recalls which might have been issued for my vehicle. I was informed of the length of time the service would take, retired to the lounge for a cup of delicious coffee and enjoyed the wait. Great people, great service and a welcomed change from my hectic day. Looking forward to my next visit. More

Love my brand new car! My fiancé and I went in to Jeff Wyler springfield without the best credit and limited money down. My car had just broken down and is unfixable, especi My fiancé and I went in to Jeff Wyler springfield without the best credit and limited money down. My car had just broken down and is unfixable, especially in its old age and high miles. With the help of our salesman dave Warren and my grandpa, we were able to walk out with a brand new 2017 Kia Rio. This was the first time either my fiancé or I had ever had a new car. It's wonderful, we love it so much! We thank dave for all his help and his friendliness. I would recommend anyone to him if they need help with a difficult situation or is just looking for a new car! Thank you so much for everything! More

Best Car Buying Experience Ever! Thanks to some legwork by my husband (he researched the ideal car for me, got my trade-in appraised ahead of time, and worked out a preliminary deal), Thanks to some legwork by my husband (he researched the ideal car for me, got my trade-in appraised ahead of time, and worked out a preliminary deal), I was virtually able to walk into the dealership and sign papers. Jason was easy to work with - he made the car-buying experience almost enjoyable! This is my second purchase from Jeff Wyler, and I would recommend them to anyone who asked. The service has always been exceptional, as well. More

Fast, Easy Service I dropped my car off after work on Thursday and picked it up after work Friday. All work was completed and everything looks good. I am very please ( I dropped my car off after work on Thursday and picked it up after work Friday. All work was completed and everything looks good. I am very please (As Always) with the service at Jeff Wyler. More

New truck purchase I purchased a new truck this past weekend 8/12/17. My Sales person (Andy Richards) was extremely friendly and knowledgeable of the Dealership inventor I purchased a new truck this past weekend 8/12/17. My Sales person (Andy Richards) was extremely friendly and knowledgeable of the Dealership inventory. He found the vehicle I was interested in and had it ready for a test drive within a few minutes. While I was on my test drive my trade in was being inspected. Upon my return and with my decision to purchase the truck, Andy took my information to begin the paperwork. I was 3rd in line to sign papers so Andy let us use another vehicle to go get lunch while they were detailing the truck I was purchasing and we didn't have to sit around the dealership. When we returned I had about a 15 minute wait before signing the papers. My turn to sign, all the papers had the correct information on them and I was done in ten minutes or less. The overall experience was better than what I have dealt with in the past. Very Friendly Staff! More

Service Great customer service, always recommend people to take their vehicles to Jeff Wyler. Always willing to go the extra mile for their customers. Way to Great customer service, always recommend people to take their vehicles to Jeff Wyler. Always willing to go the extra mile for their customers. Way to go! More

Service feedback Total experience was positive from initial scheduling to completion of software update to fix issue with entune system. Scott provided excellent info Total experience was positive from initial scheduling to completion of software update to fix issue with entune system. Scott provided excellent information & service. Had same experience on prior 5000 mile service appointment. More

Recall on airbag Lance got us in very fast, always very courteous, efficient . We had the car back in several hours when I expected them to need it overnight. Thanks Lance got us in very fast, always very courteous, efficient . We had the car back in several hours when I expected them to need it overnight. Thanks More

HAIL Dents in car the new car has several hail ping dents in the hood and roof, at least we are presuming these are hail dents this was a dealer trade out of Columbus O the new car has several hail ping dents in the hood and roof, at least we are presuming these are hail dents this was a dealer trade out of Columbus Ohio, I presume this damage came from the dealer in Columbus More

Great effort! My situation was not the easiest one to work with. Austin Mitchell stuck with me and worked with me several days to get a deal. Thanks Austin for effo My situation was not the easiest one to work with. Austin Mitchell stuck with me and worked with me several days to get a deal. Thanks Austin for efforts and commitment! More