Jeff Wyler Springfield Auto Mall

Faith in humanity restored I had an issue with a blown tire this week (thanks to Springfield and not fixing the potholes) I had my Jeep towed to the dealership since I bought my I had an issue with a blown tire this week (thanks to Springfield and not fixing the potholes) I had my Jeep towed to the dealership since I bought my past five vehicles from there and get them serviced there too. I was in a real bind the tire had to be special order. That would mean I would be without a car for the next day or so. I have a handicap son and a another son who needed picked up from school and work and to get myself to work and no way to do it. They pulled miracles for me and allowed me to test drive a car so I could pick my boys up. I could not begin to thank the General Manger enough because he made my day a little better because I had other personal issues going on that I won't include in here but he may have restore my faith in humanity because he treated me as a person and not just another customer. THANK YOU!!!! I will be a customer for life. More

Service call The service department did a great job getting my Jeep taken care of when I needed help quickly, I appreciated Lance explaining everything along the w The service department did a great job getting my Jeep taken care of when I needed help quickly, I appreciated Lance explaining everything along the way. I also appreciated Tom L. getting me loaner vehicle to get me back to work. More

Amazing! I recently had the pleasure of purchasing my 2018 Toyota Rav4 at Jeff Wyler in Springfield OH. I had no intent on purchasing a vehicle on this particu I recently had the pleasure of purchasing my 2018 Toyota Rav4 at Jeff Wyler in Springfield OH. I had no intent on purchasing a vehicle on this particular day, I was just looking and wanted information. I have 3 teenage daughters who drive and our 2nd household vehicle began having transmission issues. I was drawn in by a sign that advertised "No money down lease." I stopped in and was promptly greeted by Jeff Coburn. I informed Jeff of my intent to look around and that I was not looking to buy at the moment. Jeff was not pushy and he did not shake me off. Jeff was very informative and even encouraged me to test drive the vehicles that I was interested in. At no point did I feel pressured. I was very impressed with the level of customer service that I received from Jeff and there was no way that I was leaving without a vehicle after all he had done for me. I have purchased several vehicles in the past from various dealerships and I have never received the level of service that Jeff provided. I am glad I chose to stop in on that particular day. I will be in touch with Jeff in few years when my daughters are ready to purchase their 1st vehicles. More

2nd Service After having been treated so rudely by the sales department over a year ago, my vehicle was up for it's scheduled maintenance and I didn't have time t After having been treated so rudely by the sales department over a year ago, my vehicle was up for it's scheduled maintenance and I didn't have time to take it back to Beavercreek where I originally purchased my Jeep Wrangler Unlimited, so I called Wyler service center and they got my vehicle in rather quickly and took care of the maintenance. That was the first time and I dealt with a young lady who was very pleasant. This time I had a tire and service light issue and dealt with Lance. Again they got my vehicle in within a timely manner and determined the problems and corrected both of them in just over an hour. I will probably NEVER deal with the sales department for purchasing a vehicle there but I do like the service dept. Thanks Guys and Gal, I appreciate you! More

Great experience Mike is great at what he does. He will take the time to go over all of the details and makes car buying less stressful. Mike is great at what he does. He will take the time to go over all of the details and makes car buying less stressful. More

Wonderful I had the best experience! I purchased a new 2018 with the help of a Great member of the sales staff Andy. Andy helped me get in the vehicle that I wa I had the best experience! I purchased a new 2018 with the help of a Great member of the sales staff Andy. Andy helped me get in the vehicle that I wanted and the payments I wanted. A BIG BIG THANK YOU ANDY ! From the moment I walked in the doors everyone had a smile and very friendly. Thanks again. I LOVE MY NEW VEHICLE More

Rateing service dept Decided to have remote start installed on my new Silverado. My salesman set me up an appointment with the service dept I dropped off my Trk - work was Decided to have remote start installed on my new Silverado. My salesman set me up an appointment with the service dept I dropped off my Trk - work was completed in a timely manner at a reasonable price -service representatives were friendly and helpful very satisfied with the experience More

Buying our car with a great guy! Our experience of purchasing a car with your representative, Russ Heaton, was excellent! Russ listened well to my concerns and preferences for a car, Our experience of purchasing a car with your representative, Russ Heaton, was excellent! Russ listened well to my concerns and preferences for a car, presented great options and then helped me work through differences so that I could decide with confidence! And I love my new car! Thanks! More

Just head-shakingly bad service Brought car in for warranty service for power sliding door. They did an express safety check. The "Low Tire Pressure" light was on before I drove o Brought car in for warranty service for power sliding door. They did an express safety check. The "Low Tire Pressure" light was on before I drove off. When I told this to the service technician he assured me that it would turn off. It didn't--and I confirmed that the pressure was not low. So they failed to reset the warning light, and told me otherwise. Then when I called and complained they said: 1) You can just bring it in--This is unsatisfactory since I brought it up at the desk. 2) I could just ignore it--This is unsatisfactory and dangerous. 3) When I said I wanted it reported she said that she would, but took no information from me, so, like the tire pressure alarm, I'm sure it's just another tactic to get me off the phone. 4) Oh, and did I mention that the sliding door they "fixed" now squeaks? Perfect. If Jeff Wyler wants my business they'll need to show up at my door, recheck my tire pressure and reset my warning light. Don't know what I'll do about the door. More