Jeff Wyler Springfield Auto Mall

Outstanding service I bought my Sonata at this location almost 11 years ago, and I have always received fantastic service. Came in for 217,500 mile maintenance; service I bought my Sonata at this location almost 11 years ago, and I have always received fantastic service. Came in for 217,500 mile maintenance; service was scheduled for 1 hour - I was out in 40 minutes!! Ms Tia Herbst did an outstanding job writing up my service contract. Looking forward to getting a new vehicle in about six months, so this is where I'll be getting my next vehicle!!. More

Great Service I had an appointment for My Tacoma to be looked at for some Noise in the front they where able to find the issue and even get me back on the road the I had an appointment for My Tacoma to be looked at for some Noise in the front they where able to find the issue and even get me back on the road the same day... and there was a lot of work to be done. All is good now... Thanks More

An unexpectedly positive experience I have very limited resources and the employee I dealt with, D. J. Hester, took the time and trouble to fully explain the process and find a lease I c I have very limited resources and the employee I dealt with, D. J. Hester, took the time and trouble to fully explain the process and find a lease I could afford. I am pleased with my new Cruze, with Jeff Wyler Chevrolet and with the employee who helped me. More

Enjoyable! The atmosphere and personalities of the people working there are great. Provided a professional experience. Easy to work with and no long waits. O The atmosphere and personalities of the people working there are great. Provided a professional experience. Easy to work with and no long waits. Overall great experience. More

Great experience They gave us a great deal on our 2018 Chevy silverado truck and on our trade in truck. Eric Powell is very professional. Everyone was very friendly. They gave us a great deal on our 2018 Chevy silverado truck and on our trade in truck. Eric Powell is very professional. Everyone was very friendly. More

in and out quickly came in for second free oil change and tire rotation work was done in 20 minutes very friendly service employees love this place have bought 3 ca came in for second free oil change and tire rotation work was done in 20 minutes very friendly service employees love this place have bought 3 cars here and referred 2 people who also bought cars thank you to eric powell and service employees More

poor communication I bought a used car from their KIA store. Great salesman, great price, car offered with 6 month warranty. I had a problem on the drive home with a d I bought a used car from their KIA store. Great salesman, great price, car offered with 6 month warranty. I had a problem on the drive home with a drive axle; which was a covered item. The insurer who underwrites the warranty rejected the claim, but Jeff Wyler Springfield agreed verbally to cover the expense. I emailed a copy of the invoice and then there was a total lack of communication after that for 3 weeks. I attempted some follow up calls and emails, but none were answered. Eventually I received a check and was satisfied with the amount. More

Excellent service Ken Berry is a most excellent salesperson to work with. He provided all information that was requested and at the end of the sale, kept true to his Ken Berry is a most excellent salesperson to work with. He provided all information that was requested and at the end of the sale, kept true to his word in delivering the car as priced. There were no issues to be resolved, by the time we got to the paper-signing stage of the purchase. The dealership went to extra lengths to get the car I wanted. Thanks to both Ken Berry and Phil Beach for making it happen. More

Recall on challanager Everyone was so friendly sand kept me up dated On my car asked if i needed anything seemed concerned about how my time was spent Everyone was so friendly sand kept me up dated On my car asked if i needed anything seemed concerned about how my time was spent More

Poor service from salesman I purchased a 2014 Prius from Jeff Euler and could not have been more please with the process and the sales force. I continued to be very satisfied wi I purchased a 2014 Prius from Jeff Euler and could not have been more please with the process and the sales force. I continued to be very satisfied with all the routine maintenance while under the two year service program. Even though I am no longer covered under that program I fully intended to continue maintenance at this dealer until I received a letter from a salesman wanting to purchase my vehicle. The letter stated that if I did not want to sell please come in and see him for a free oil change. Thus turned out to be a bogus offer that was not honoured! I guess I should not be surprised! More interested in sale than service. More